Reviews
I can’t say enough of how great Hamilton Nissan’s service dept is. I had an emergency with my tire and I called over and asked if I could bring my vehicle over and they said yes and when I got there David was fantastic. He took care of everything and went above and beyond to take of the tire issue. Thank you David for being amazing!!
I can’t say enough of how great Hamilton Nissan’s service dept is. I had an emergency with my tire and I called over and asked if I could bring my vehicle over and they said yes and when I got there David was fantastic. He took care of everything and went above and beyond to take of the tire issue. Thank you David for being amazing!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Heidi, we are pleased we could help with your tire, and we'll be sure to pass along your review to David! Thank you for choosing Hamilton Nissan and for sharing your support.
Juan, you did a great job repairing our car!!! Not only did you do a great job, you are very personable and you answered our questions promptly and thoroughly!!! The world needs more people like you!!!
Juan, you did a great job repairing our car!!! Not only did you do a great job, you are very personable and you answered our questions promptly and thoroughly!!! The world needs more people like you!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for this stellar review! We'll be sure to share this feedback with Juan. We appreciate your support of Hamilton Nissan!
My battery died, and Kevin took my car right away. They always help in a pinch. I highly recommend Hamilton Nissan . They never disappoint.
My battery died, and Kevin took my car right away. They always help in a pinch. I highly recommend Hamilton Nissan . They never disappoint.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Laurin, your recommendation means the world to us! We're so glad Kevin and the team could assist you quickly. Thank you for choosing Hamilton Nissan!
I had a great experience, as always! Jackson is fast and efficient and the person who serviced my car did a nice job with the the video.
I had a great experience, as always! Jackson is fast and efficient and the person who serviced my car did a nice job with the the video.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Cheyenne, we're glad to know you had a great experience with Jackson and the team at Hamilton Nissan. We look forward to seeing you next time! Safe travels!
We bought a 2025 Nissan Armada SL from Hamilton this past December and this was our 2nd service appointment for the 10k service. It was easy to do online and the service took less than 2 hours while I waited. Everyone in the service department has been great and love the videos of the work performed
We bought a 2025 Nissan Armada SL from Hamilton this past December and this was our 2nd service appointment for the 10k service. It was easy to do online and the service took less than 2 hours while I waited. Everyone in the service department has been great and love the videos of the work performed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Duke, thank you for being a loyal customer and sharing your feedback about our service department! We love hearing that you enjoyed the video updates of our work. See you next time at Hamilton Nissan!
As always once I come for oil service. Not often he’s there and I forgot his name but he knows a little signs and able to communicate with me. I normally choose him as my comfort zone whom I trust the most! When the car was done and he signs to me and always made me feel happier. Bonus, My car was beautifully washed and shined when I requested..
As always once I come for oil service. Not often he’s there and I forgot his name but he knows a little signs and able to communicate with me. I normally choose him as my comfort zone whom I trust the most! When the car was done and he signs to me and always made me feel happier. Bonus, My car was beautifully washed and shined when I requested..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Carla, we're thrilled to hear that our team (including your go-to person) made your visit smooth and comfortable. We truly appreciate your trust in us! See you next time at Hamilton Nissan! Safe travels!
I really appreciate the way the things are handled and taken care of my car. Carl is very patient with me and takes care of whatever has to be done. I love my nissan. Diane Potter
I really appreciate the way the things are handled and taken care of my car. Carl is very patient with me and takes care of whatever has to be done. I love my nissan. Diane Potter
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Diane, thank you for choosing Hamilton Nissan and for sharing your excellent feedback about Carl! We look forward to welcoming you back in the future. Safe travels!
We are less than satisfied with service. Dropped off my truck for an oil change and basic check as my extended warranty ends soon. I was greeted ok but heavy on the sales for the package deals. I received a courtesy call that my work was completed. After paying almost double for an "oil change" than the local quick lube stores, I expected a clean vehicle and things checked over. The receipt said fluids were checked and topped off and the vehicle washed. Tire tread checked and brakes had a visual inspection, at least that is what the receipt said. I found my truck still dirty with the same bug smears on the windshield I arrived with. I also had a tire that was slightly low pressure that was still low. It almost makes me wonder if they really changed my oil. For over a $100 for an oil change I really expected better.
We are less than satisfied with service. Dropped off my truck for an oil change and basic check as my extended warranty ends soon. I was greeted ok but heavy on the sales for the package deals. I received a courtesy call that my work was completed. After paying almost double for an "oil change" than the local quick lube stores, I expected a clean vehicle and things checked over. The receipt said fluids were checked and topped off and the vehicle washed. Tire tread checked and brakes had a visual inspection, at least that is what the receipt said. I found my truck still dirty with the same bug smears on the windshield I arrived with. I also had a tire that was slightly low pressure that was still low. It almost makes me wonder if they really changed my oil. For over a $100 for an oil change I really expected better.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Curtis, We're sorry to see the low rating. We strive for a five-star experience for our customers and regret if that wasn't the case this time. Please reach out at your earliest convenience to address this and find a resolution. Thank you, DJ McCoy - Service Manager - 240-420-8226
I worked with Todd in Body Shop Services to have the hood of my car repainted, and I am very happy with the experience. From scheduling the appointment and bringing my car in for an estimate to completing the work, the entire process was easy and convenient. Todd was professional, timely, and very accommodating to my difficult schedule. I truly appreciated his flexibility and excellent customer service. At first, I was hesitant about having the work done, but after seeing the results, I am so glad I decided to move forward with it. They did an excellent job, and my car looks 100% better! I highly recommend Todd and the Body Shop Services team.
I worked with Todd in Body Shop Services to have the hood of my car repainted, and I am very happy with the experience. From scheduling the appointment and bringing my car in for an estimate to completing the work, the entire process was easy and convenient. Todd was professional, timely, and very accommodating to my difficult schedule. I truly appreciated his flexibility and excellent customer service. At first, I was hesitant about having the work done, but after seeing the results, I am so glad I decided to move forward with it. They did an excellent job, and my car looks 100% better! I highly recommend Todd and the Body Shop Services team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for sharing your experience with Todd and our Body Shop Services team! We're pleased to hear everything was seamless, professional, and accommodating. Your car looks 100% better—music to our ears! Thank you for choosing us and for recommending Todd and our team. -The Hamilton Nissan Team
My sales person was Tara. She was a pleasure working with thank you for getting me into a great working car for my son and I ! We love the Hyundai Tucson !
My sales person was Tara. She was a pleasure working with thank you for getting me into a great working car for my son and I ! We love the Hyundai Tucson !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Tatyana, thank you for choosing Tara and Hamilton Nissan! We hope you and your son enjoy your new Hyundai Tucson! See you next time!