Reviews
We bought a 2025 Nissan Armada SL from Hamilton this past December and this was our 2nd service appointment for the 10k service. It was easy to do online and the service took less than 2 hours while I waited. Everyone in the service department has been great and love the videos of the work performed
We bought a 2025 Nissan Armada SL from Hamilton this past December and this was our 2nd service appointment for the 10k service. It was easy to do online and the service took less than 2 hours while I waited. Everyone in the service department has been great and love the videos of the work performed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Duke, thank you for being a loyal customer and sharing your feedback about our service department! We love hearing that you enjoyed the video updates of our work. See you next time at Hamilton Nissan!
As always once I come for oil service. Not often he’s there and I forgot his name but he knows a little signs and able to communicate with me. I normally choose him as my comfort zone whom I trust the most! When the car was done and he signs to me and always made me feel happier. Bonus, My car was beautifully washed and shined when I requested..
As always once I come for oil service. Not often he’s there and I forgot his name but he knows a little signs and able to communicate with me. I normally choose him as my comfort zone whom I trust the most! When the car was done and he signs to me and always made me feel happier. Bonus, My car was beautifully washed and shined when I requested..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Carla, we're thrilled to hear that our team (including your go-to person) made your visit smooth and comfortable. We truly appreciate your trust in us! See you next time at Hamilton Nissan! Safe travels!
I really appreciate the way the things are handled and taken care of my car. Carl is very patient with me and takes care of whatever has to be done. I love my nissan. Diane Potter
I really appreciate the way the things are handled and taken care of my car. Carl is very patient with me and takes care of whatever has to be done. I love my nissan. Diane Potter
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Diane, thank you for choosing Hamilton Nissan and for sharing your excellent feedback about Carl! We look forward to welcoming you back in the future. Safe travels!
We are less than satisfied with service. Dropped off my truck for an oil change and basic check as my extended warranty ends soon. I was greeted ok but heavy on the sales for the package deals. I received a courtesy call that my work was completed. After paying almost double for an "oil change" than the local quick lube stores, I expected a clean vehicle and things checked over. The receipt said fluids were checked and topped off and the vehicle washed. Tire tread checked and brakes had a visual inspection, at least that is what the receipt said. I found my truck still dirty with the same bug smears on the windshield I arrived with. I also had a tire that was slightly low pressure that was still low. It almost makes me wonder if they really changed my oil. For over a $100 for an oil change I really expected better.
We are less than satisfied with service. Dropped off my truck for an oil change and basic check as my extended warranty ends soon. I was greeted ok but heavy on the sales for the package deals. I received a courtesy call that my work was completed. After paying almost double for an "oil change" than the local quick lube stores, I expected a clean vehicle and things checked over. The receipt said fluids were checked and topped off and the vehicle washed. Tire tread checked and brakes had a visual inspection, at least that is what the receipt said. I found my truck still dirty with the same bug smears on the windshield I arrived with. I also had a tire that was slightly low pressure that was still low. It almost makes me wonder if they really changed my oil. For over a $100 for an oil change I really expected better.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Curtis, We're sorry to see the low rating. We strive for a five-star experience for our customers and regret if that wasn't the case this time. Please reach out at your earliest convenience to address this and find a resolution. Thank you, DJ McCoy - Service Manager - 240-420-8226
I worked with Todd in Body Shop Services to have the hood of my car repainted, and I am very happy with the experience. From scheduling the appointment and bringing my car in for an estimate to completing the work, the entire process was easy and convenient. Todd was professional, timely, and very accommodating to my difficult schedule. I truly appreciated his flexibility and excellent customer service. At first, I was hesitant about having the work done, but after seeing the results, I am so glad I decided to move forward with it. They did an excellent job, and my car looks 100% better! I highly recommend Todd and the Body Shop Services team.
I worked with Todd in Body Shop Services to have the hood of my car repainted, and I am very happy with the experience. From scheduling the appointment and bringing my car in for an estimate to completing the work, the entire process was easy and convenient. Todd was professional, timely, and very accommodating to my difficult schedule. I truly appreciated his flexibility and excellent customer service. At first, I was hesitant about having the work done, but after seeing the results, I am so glad I decided to move forward with it. They did an excellent job, and my car looks 100% better! I highly recommend Todd and the Body Shop Services team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for sharing your experience with Todd and our Body Shop Services team! We're pleased to hear everything was seamless, professional, and accommodating. Your car looks 100% better—music to our ears! Thank you for choosing us and for recommending Todd and our team. -The Hamilton Nissan Team
My sales person was Tara. She was a pleasure working with thank you for getting me into a great working car for my son and I ! We love the Hyundai Tucson !
My sales person was Tara. She was a pleasure working with thank you for getting me into a great working car for my son and I ! We love the Hyundai Tucson !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Tatyana, thank you for choosing Tara and Hamilton Nissan! We hope you and your son enjoy your new Hyundai Tucson! See you next time!
My sales assistant Michael was great to work with. Went over all information and additional information regarding my Murano, to make sure there were no issues. Was a great experience and he followed up to make sure things were taken care of.
My sales assistant Michael was great to work with. Went over all information and additional information regarding my Murano, to make sure there were no issues. Was a great experience and he followed up to make sure things were taken care of.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jow, we're glad to hear Michael delivered such a knowledgeable and attentive experience! Thank you for choosing Hamilton Nissan and for sharing your feedback. Enjoy your new Murano!
We had a great experience!!! Ziyan was really nice, talkative, and an expert with the cars we were looking at. Thank you Ziyan!!!
We had a great experience!!! Ziyan was really nice, talkative, and an expert with the cars we were looking at. Thank you Ziyan!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Flavio, thank you for sharing your awesome review of Ziyan and our team! We appreciate your business and hope to see you again at Hamilton Nissan.
I always have a very good experience. My service advisor, Carl is vety knowledge and very helpful. I am very pleased!!
I always have a very good experience. My service advisor, Carl is vety knowledge and very helpful. I am very pleased!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sherrie, thank you for sharing your support for Carl and our team! We look forward to welcoming you back to Hamilton Nissan next time. Safe travels!
Pleasant experience with a friendly staff as I bought a used car. Duane Keyser was great to work with.
Pleasant experience with a friendly staff as I bought a used car. Duane Keyser was great to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car