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Highline Motor Car Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (52 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (52 reviews)

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BEST BMW DEAL ** MY 2ND PURCHASE FROM HIGHLINE!!

FROM THE 1ST TIME I WALKED ON THE LOT THE TEAM WAS AWESOME! THEY MADE ME FEEL AS IF MY BUSINESS WAS WANTED AND I WAS TREATED WITH RESPECT AND CARE. THIS IS MY 2ND CAR PURCHASE FROM HIGHLINE MOTOR CAR, AND DEFINATLEY NOT THE LAST!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highline Motor Car Inc review

I would highly recommend any of my family and friends to purchase a car from Highline Motor car, Inc. I recently purchased a 2004 BMW 5301 and am very happy with it. It came with very low miles and immaculate condition. They also gave me top dollar for my trade in as well. Gary Jr. and his Father Mr. Palumbo always treated me with the utmost of respect and courtesy. They were always willing to go above and beyond the scope of what was required during the transaction. Highline Motor Car, Inc. is a very will managed family dealership. You will not be disappointed. That is why I recommend anyone to give Highline Motor Car, Inc the opportunity to earn your business with your next vehicle purchase. Sincerely, Phothira Xayavong

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Phothira, thank you for your kind words. I also am very happy that you came to us for the BMW, as I ended up with a super clean Toyota. I could only be so luck to have every trade as mechanically and cosmetically sound as yours. We will welcome the BMW and any other vehicles of yours as a trade in the future. Enjoy your BMW!!

Love these guys

I have bought several vehicles from these guys in the past. Most recently a 2014 S4. The car was flawless and so was the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are truly great full that you entrust us to hand pick your vehicles Jamie! As we know your business is highly sought after and we can only continue to provide 110% satisfactory customer service to keep it!! So enjoy the S4 and we welcome the next challenge whenever you are ready!!

My first Car...2006 Infiniti FX35 ....FINANCED!!

Thank you Highline for getting me approved. I am a first time buyer and didn't want to settle for a buy here pay here 25% loan....the guys at Highline got me financed for a fraction of that on a beautiful Infiniti FX!! I cant wait to come and see you guys for another car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business.. We are truly greatfull for the opportunity and cannot wait to see you again.

Female customer treated fairly

The experience at Highline was great!! They were all very helpful and answered all my questions. As a woman car shopping I always feel like I am being sized up and taken advantage of, but I definitely didn't feel that way at Highline. I am very happy with my purchase, I looked up the retail value before I purchased and the deal I got was $3000 less than NADA. I would definitely recommend my family and friends and I will not shop anywhere else...Thank you guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jacquline it was a pleasure dealing with you and your aunt. We appreciate the opportunity and will always be here for any service needs! Thank you, Enjoy!

Out of State Volvo Customer

Gary Jr was absolutely great to deal with. The car was absolutely perfect. Very, Very clean. We came from Erie, PA and the trip was worthwhile. He had all the paperwork done including the insurance applied to the new car already. He greeted us right away, answered any questions that we had and made sure we had everything we needed before we left. If we ever need another car it will definitely come from Highline Motors. The trip would definitely be worth it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David thank you for those kind words. It was a pleasure dealing with you and Mrs. Herrington. We appreciate your business and recommendation. Please let me know if there is anything you need now or in the future!!

Best Bang for the Buck!!

Gary Did a great job ensuring I get the best Mercedes for my Money. This one owner Cclas from PA with 130k miles was flawless, all service records and perfect Carfax. I would highly recommend a friend/family member to Highline Motor car, thank you Pete

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Peter we appreciate your business and your recommendation. We will be here if you need anything!

Horrible Customer service

I purchased a used car from this dealership after they closed the sale they dont care anything about you anymore, I was constantly going back and forth to the dealership for problems I had with my car, their attitude was very unprofessional, they even tried arguing with me,they do have decent vechicles, but if you don't catch any problems before you sign that paper your out of LUCK!! TRUST ME ITS NOT WORTH THE HEADACHE!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear KCC4, We are truly sorry that you had a bad experience. You don't mention whom you are, or what vehicle you purchased, actually we have no way of knowing if you actually purchased a vehicle at all based on the info provided. Be that as it may I wish we could afford to fix every issue with every car for every customer, however we would be out of business. I can tell you that every one of our cars is serviced and NY State inspected by 3rd party mechanics before it is delivered, and every car, regardless of miles comes with a NY state lemon law warranty. We also offer extended warranties for customer purchase. We have never been involved in litigation regarding a warranty or lemon law issue and are in perfect standing with Better Business Bureau. In addition I can say we spend thousands a month on goodwill repairs, repairs not covered under any warranty that we repair. It is obvious however that we will not be able to satisfy everyone and we do have to draw the line somewhere because we do have a responsibility to repair warranty issues and have to keep resources available to do so. We also offer every customer our resources for future needs such as tires, brakes, parts, labor at our cost for future benefit. We have been in business since 1987, and like I said we do our best to satisfy everyone, however I don't think it is possible. If you have any issues please don't hesitate to contact us. I cannot guarantee that these cars aren't going to need service after the fact, we cannot, and do not sell cars that have existing issues, however if a light comes on after the fact we would be more than willing to assist you.

Truly a GREAT Experience

Highline Motor Cars made my car buying experience the best experience I have had EVER!! I have purchased at least 20 Cars over the years and will be sure to come back to Highline for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, even better prices.

I am a very particular buyer...the type that took two months to find just the right car at the lowest price possible. Gary and his father were very proactive in finding me the right car. I went to Highline, shopped the internet, visited a few other dealers and ended up coming back once I'd satisfied myself that I was getting the best price out there. The staff is very professional and gives you breathing room while you're looking around, but very willing to help when asked which really set the service apart from other dealers that I visited. From a very discerning buyer, you have my recommendation. Thanks again Gary!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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