Reviews
Nicci was super amazing and getting the service done that...
Nicci was super amazing and getting the service done that I had requested. I will definitely recommend this dealership to others. I look forward to bringing my Kia there for any future maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.
Everyone was so friendly and helpful. I live several...
Everyone was so friendly and helpful. I live several hours away, and was passing through while traveling, and they had everything ready when I got there!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.
Customer service department very professional, attended,...
Customer service department very professional, attended, most patient, very satisfied !! Service rendered most timely! Waiting room distances and clean!! Felt safe waiting for my car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!
I had done all of my research online and chose the car I...
I had done all of my research online and chose the car I wanted to purchase. They had prepared the car, but when I arrived and took a closer look at that particular car, I changed my mind. They were gracious and worked to find another vehicle that would better suit my needs. We ended up with a great deal and a smooth experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.
They were great. I got a call and set up an appointment,...
They were great. I got a call and set up an appointment, told them what I was looking for and they made it happen. Same day, was in and out with a new vehicle in under 2 hours. I will definitely recommend them to anyone and return for services in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!
great service from the moment my car was driven into the...
great service from the moment my car was driven into the shop. very nice people in service dept. car looked great after they washed it. Very simple in and out. todd very helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know of your experience. We value your business and will continuously strive to make your visit better. If there is anything we can do please reach out to us.
I had a great experience. Everything went well with no...
I had a great experience. Everything went well with no concerns. everyone was nice and helpful. I would definitely return. The people were nice, helpful and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.
I felt like a VIP from the time I arrived until I got my...
I felt like a VIP from the time I arrived until I got my car back. Everyone was really nice and accommodating during my wait.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you leaving us a review. Your business is very important to us and we are always looking for ways to improve. Thank you very much for your feedback and will share your thoughts with our team.
Excellent customer service. I appreciate that you guys...
Excellent customer service. I appreciate that you guys wash my car because I rarely do it. Super friendly people. Super fast service too. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.
Easiest time I've ever had buying a car. 100% satisfied...
Easiest time I've ever had buying a car. 100% satisfied with the staff I had the pleasure meeting. Would recommend to anyone looking for a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your business is the reason we are here to serve you. Your comments are very important to us and we will be sharing them with our team. Thank you very much for taking the time to let us know which will help us grow and become better every day.