Reviews

5.0 out of 5 5.0
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 20, 2018

    My days are busy and I can't make it to the dealership so I wind up dropping my truck off at night and when they call me to tell me it is finished... I give them my credit card information over the phone they locked my keys in the truck they are very accommodating they're always Pleasant I've been going to talk for quite a few years. My wife took my truck in for an oil change and inspection sticker because I couldn't make it and she had time. She was very pleased with her experience saying the service advisors were very pleasant in fact she didn't even go sit in the waiting area she sat and talked to them

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 15, 2017

    Great buying experience from a smaller hometown style personable dealership. Mike in sales, Paul as Sales Manager and Paul in Service are some of the... best. Highly recommend Tucks.

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 3, 2016

    Really impressed with these guys. Their updated building is going to be really nice too when it's done. I'm glad I found a great GMC dealer so close to... Sudbury, Ma where I live.

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 14, 2015

    Over the years have had the need to bring my GMC in for service and have found Tuck's trucks service department to meet needs. Unfortunately, last week... when needing to have my GMC towed in for repair in took them 3 days before they even looked at my truck. When I picked up my vehicle 6 days later I asked to speak to the service manager to express my disappointment he only added to my disappointment by indicating that I should not have expected it any sooner because it was not an scheduled appointment. In all the years I have needed to have my vehicles serviced I have never had to wait 3 days for them to begin the process. This service department is clearly not focused on the customer experience. Too bad the owner in unaware as I am sure they would be disappointed as well. They have lost my future business as I intend to go elsewhere.

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    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

Tucks Trucks

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