City Auto Sales, LLC Memphis

They didn't call back or reached out to me and I'm still interested in buying a car I find that to be bad business skills it's been weeks and I have still gotten no reply from city auto dealership.

Ron Gray was our sales rep and really went out of his way to assist our family in purchasing two cars - One in May and One in August. Would highly recommend contacting Ron for any and all car purchases

Don't trust them. I'm a single female without family or close friends. I didn't everything I could to find a decent car in my price range. I didn't want anything flashy, just something reliable and safe. I was sold a lemon. I did not check the car thoroughly enough, but trusted that my salesman was trustworthy. Stupid me. I'm an idiot and I know it, but why is it okay to not disclose major issues like a car's wrecked status??? Sure business and business, but I would have never done that to another person. I'm stuck with a car worth atleast $4000 less than what I paid. I would have never bought the car if I had know. I'll probably get stuck on the side of the road and once again have no one to turn to for help....

Excellent sales and service. Goes the extra mile after the sale better than any dealership I've been to, new or used. Very impressed.

I would highly reccommend calling Chris Weeks at City Auto for your next automobile purchase. He was fast, honest and got the job done. I also enjoyed working with the inside financing company representative..........I thought I deserved a better interest rate through Wells Fargo and he got me one! Thank you City Auto and Chris Weeks! I'm enjoying my fully loaded 2010 Buick Enclave!

I drive from Michigan to Memphis to purchase a Sprinter van. I was told that the vehicle didn't need anything. I asked a lot of questions since I live 12 hrs away. I was told that all service was up to date, and that there was just "normal wear and tear" for a 2008 model. My wife and I drove down to purchase the vehicle. The outside was excellent! All was good until we looked inside. The speakers were ripped out, the air vents were ripped out. The seats were cut and the plastic seat backs were kicked in. Someone even scratched a swear word into the plastic seat back. Normal wear and tear? I told the dealer that this was not normal wear and tear. He told me that I should have asked him to look INSIDE the van. I told him that was HIS job. He also lied about the tire conditions and there was a warning light illuminated on the dash for the entire test drive--so much for not needing anything. We had been ready to purchase, but left instead. Watch out! This is a very high volume dealership. THey were very proud of selling 600+ vehicles a month, but you definitely feel like cattle, not a person. They could care less about you, they just want to get you in the door and will lie to get you there

I got a great car, for a good price. The people were great, and the process was fairly easy.

In April 2012 I bought a 2004 Ford Explorer from City Auto. The next day the ABS light came on and the salesman (Josh Huggins) said it was nothing to be concerned about as long as it didn't remain on all the time. The advertised CD player also didn't work. It was replaced by me and I was reimbursed $100 of the $23O I spent on it. I was told it would be "included in the deal"? Two days after buying the service engine light came on. Josh Huggins had me take the truck for repairs. A speed sensor was replaced along with the EGR valve. Total cost of repairs was over $400. This was all covered under the warranty. The rental car I had to get for 3 days was at my own expense. The ABS light continued to illuminate on occasion while driving and the cruise control stopped working. In July the car had to be serviced because it was running hot. The repair cost over $300, almost $400. The air conditioner stopped cooling in July as well. The air conditioner service cost about $50. Not sure why that wouldn't be checked along with everything else that failed during the inspection City Auto says they perform on all cars. In November the service engine light came on but didn't stay on so it couldn't be diagnosed. No need because turns out the battery went dead because the alternator quit. The batter cost over $130 and the alternator cost over $240. With the onset of cold weather, I discovered the defroster doesn't work and the O/D off light would flash from time to time. I told City Auto about both because at this point I was tired of all the repairs. I spoke a few times with the General Manager, Stan Norton, who assured me City Auto wanted my continued business and wanted happy customers. They fixed the defroster but the O/D problem would only be fixed if it wasn't the transmission at half cost to me. The problem was the transmission and the cost is almost $3000 to repair it. Do not buy City Auto cars unless you have them THOROUGHLY checked out by a reputable repair shop. They sell junk that was either never inspected or never fixed after their inspection. I am not a happy customer and will never buy from them again.

In April 2012 I bought a 2004 Ford Explorer from City Auto. The next day the ABS light came on and the salesman (Josh Huggins) said it was nothing to be concerned about as long as it didn't remain on all the time. Two days after buying the service engine light came on. Josh Huggins had me take the truck for repairs. A speed sensor was replaced along with the EGR valve. Total cost of repairs was over $400. This was all covered under the warranty. The rental car I had to get for 3 days was at my own expense. The ABS light continued to illuminate on occasion while driving and the cruise control stopped working. In July the car had to be serviced because it was running hot. The repair cost over $300, almost $400. The air conditioner stopped cooling in July as well. The air conditioner service cost about $50. Not sure why that wouldn't be checked along with everything else that failed during the inspection City Auto says they perform on all cars. In November the service engine light came on but didn't stay on so it couldn't be diagnosed. No need because turns out the battery went dead because the alternator quit. The batter cost over $130 and the alternator cost over $240. With the onset of cold weather, I discovered the defroster doesn't work and the O/D off light would flash from time to time. I told City Auto about both because at this point I was tired of all the repairs. I spoke a few times with the General Manager, Stan Norton, who assured me City Auto wanted my continued business and wanted happy customers. They fixed the defroster but the O/D problem would only be fixed if it wasn't the transmission at half cost to me. The problem was the transmission and the cost is almost $3000 to repair it. Do not buy City Auto cars unless you have them THOROUGHLY checked out by a reputable repair shop. They sell junk that was either never inspected or never fixed after their inspection. I am not a happy customer and will never buy from them again.

I purchased a SUV from them this month and I love it. The salesman, Micah Lyons, was very helpful in the process. He always answered my questions and emails promptly. The finance department was very helpful and made the process of buying an automobile quick and easy.