City Auto Sales, LLC Memphis

Thanks for the review, Theresa. City Auto Sales, LLC appreciates the opportunity to address its customers' concerns. In this case, the issue with the battery was presented after the expiration of the express limited warranty, City Auto is optimistic that this customer's non-warranty issue can be repaired to their satisfaction. City Auto stands ready to assist.

Thanks for the review, Jericomarion. City Auto Sales, LLC appreciates the opportunity to address its customer's concerns. As of this writing, City Auto is please to be work directly with you and thrilled to hear that you are going to remain a satisified, loyal City Auto customer. Thanks again for your business! We appreciate you!

Matthews, thank you for recommending Bernard and City Auto Group - Memphis! We're glad to hear that your experience was hassle-free and professional. We appreciate your support!

Thank you for the review, Katy. City Auto Sales, LLC appreciates your feedback and is committed to your satisfaction. Upon your conversation with the GM, City Auto was immediately responsive to your concerns before you left the dealership, which seemed to be on a positive note. City Auto continued to follow up with you afterward based on a mutually positive understanding that we could meet your needs. The vehicle in question was inspected, and it was verified that there is no oil leak, and the brakes passed inspection. It is unfortunate if the manufacturer dealership created a misperception about these inspection points to sell you service. Further, City Auto takes exception to your assertion that there was intent to deceive you, rather this is a coaching opportunity to ensure sales staff are thorough in confirming information about a vehicle offered for sale. City Auto looks forward to retaining you as its satisfied customer and stands ready to assist you.

Thank you for the review, Katy. City Auto Sales, LLC appreciates your feedback and is committed to your satisfaction. Upon your conversation with the GM, City Auto was immediately responsive to your concerns before you left the dealership, which seemed to be on a positive note. City Auto continued to follow up with you afterward based on a mutually positive understanding that we could meet your needs. The vehicle in question was inspected, and it was verified that there is no oil leak, and the brakes passed inspection. It is unfortunate if the manufacturer dealership created a misperception about these inspection points to sell you service. Further, City Auto takes exception to your assertion that there was intent to deceive you, rather this is a coaching opportunity to ensure sales staff are thorough in confirming information about a vehicle offered for sale. City Auto looks forward to retaining you as its satisfied customer and stands ready to assist you.

Thanks for the review. City Auto Sales, LLC works diligently to ensure that its customers’ transactions go smoothly and with transparency. City Auto regrets any delay in communication after you left the dealership. We noticed that the team member you left messages for was out of the office on the date of your attempt to make contact. If another team member on staff had been alerted to the structure of your loan with the credit union, someone else on our finance team could have assisted you in taking the next step to purchase. City Auto welcomes the opportunity to assist you in the future and maintains an excellent selection of pre-owned Jeeps.

I was in consta t contact with salesman. I even spoke with another finance officer, text me info on extended warranty, gad to get him to call me becauss I had questions. I have texting proving the salesman said car was sold Thursday evening. Sent text telling him I woukd bring check by Friday morning, he text back" they bought it". The next day I get a call from salesman asking why I didnt bring by check, they were waiting . Haha, what a joke! I bought from Jim Kerss Subaru!

Hi KJ! We're delighted to hear that Kirk provided exceptional service and made your experience smooth at City Auto Group - Memphis! Thank you for sharing this positive feedback. Enjoy your purchase!

We're glad to hear that our City Auto Group - Memphis team provided excellent communication and a wide selection of vehicles. We appreciate your feedback and are here if you need anything else in the future. Safe travels!

Theresa, thank you for sharing your seamless experience with Mario at City Auto Group - Memphis! We look forward to welcoming you back when the time is right! Safe travels!

Jack, we're delighted to hear you had a great experience with our team at City Auto Group - Memphis! Thank you for your kind words and support. Enjoy your new car!