Hertrich Chevrolet Buick of Pocomoke and Hertrich Toyota of Pocomoke

4.7 out of 5 4.7
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 5:30 PM

Hertrich Chevrolet Buick of Pocomoke and Hertrich Toyota of Pocomoke Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2013

With over 35 years of experience as a Chevrolet, Cadillac, Buick, and Pontiac dealer, business is still just the same as

...

it was when we first began. We take care of our customers first. We sell quality GM vehicles at competitive prices and employee friendly, courteous, local people to assist you with your shopping experience. We also stay on the cutting edge of technology with the training of our many ASE Certified technicians. We realize that your time is valuable and we do everything possible to make sure that your vehicle is repaired in a timely manner, and repaired right the first time. Our Sales, Service, and Parts departments are focus!

"GET MORE at Hertrich"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
28 lifetime reviews. Includes reviews of Hertrich Chevrolet Buick of Pocomoke and Hertrich Toyota of Pocomoke from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 28, 2019

    The service department is awesome!!! Extremely helpful and friendly to service all your vehicle needs... I had a internal engine noise on my Toyota venza... and they were able to diagnose it and fix it in a timely fashion... I would like to thank all of the service department especially Andy Linton service manager, Amanda Davis service advisor and the ase master technician EJ... Kevin W.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    July 13, 2019

    Miss White and Mr Dunn worked hard to get me the vehicle I wanted at a good price. My perception became their reality.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Joseph, Thank you for giving us the opportunity to provide you with the car purchasing experience you deserve!

  • June 1, 2016

    I bought a 2007 Toyota prius with all the bells and whistles in October 2010. The staff was willing to work with me on getting the price per month where... I wanted it to be. I taken my car many times to the service department for routine maintenance and they very knowledgeable and professional...always give me options on what I need or recommend services when it's due...Like the no pressure, especially buying the car as well as the service department...I want to give AMANDA,...the FIVE STAR RATING she deserves..

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    July 3, 2019

    I had an emergency repair need to replace my transmission. I was out of town and this location was the closest location from where my truck stopped working.... I consider myself very fortunate. The repair shop worked very hard to work my repair into their already busy schedule. The technician arrived to work at 5 am in the morning to try his best to fix my car before I had to leave to return to my home town. Unfortunately, he was unable to complete the job before that time, but he did NOT take any short cuts. He wanted to ensure that my truck was properly repaired, for which I am truly thankful! The Customer Repair Manager was very helpful too. When she wasn't available she left word with me to let me know who I should talk with to obtain the status of my vehicle. Everyone was very professional and helpful!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ms. Brown, Thank you for sharing your experience with us! Even though we were not able to get you back on the road in the time you desired we certain...ly worked our hardest and did ensure your vehicle was properly repaired.

  • 4.0 out of 5
    December 17, 2018

    This was the highest priced car in the showroom when I bought it. On scheduled visits they would always comp me a car wash. This time it was in for warr.... work to replace rotors. I was sold a wheel balancing. The break dust was still on the rims so no weights could have been added. I question if the balancing was done. The people were friendly and polite. The corvette was not washed. Not happy about that.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 20, 2018

    Traveling thru the area and 150 miles from my destination (so no prior relationship) and needed help with a Chevrolet diesel deceleration! Called ahead... and was told to come on in! The tech and service manager stayed over an hour past closing to help me. I was already bracing myself that I would have to leave the truck and come back. Was fortunate to have family an hour and a half away that came to my rescue just in case. Repairs made! It would be worth buying from them just for the superior customer service in the service dept! So grateful!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 2, 2018

    My husband and I bought a 2016 Toyota Prius from Smiley earlier this year. We couldn't be happier. Car buying is not something I enjoy, but she made... experience low stress and very smooth. We will definitely be back.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    April 30, 2018

    Smiley was excellent. This is our 2nd vehicle we bought from Smiley. If you have a question she always finds your answer. Midway is a very friendly atmosphere... and a relax feeling when buying a car or a truck. She explains every option on your vehicle thoroughly before you leave and never hesitate to tell you to call her if you have any more questions. Thank you Smiley and the Midway Team GREAT JOB

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    April 22, 2018

    Your whole team is very nice and polite. They go out of their way going that extra mile. Thanks again. Take good care of them and they will treat you good

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    April 8, 2018

    All of the employees are knowledgeable and helpful. Great customer service during and after the sale. Very friendly environment. I drove about 75 minutes... to deal with themand it was well worth the drive. Passing by many other dealerships along the way.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your experience! We appreciate your kind words, and your business! ~Midway Team

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