Hertrich Chevrolet Buick of Pocomoke and Hertrich Toyota of Pocomoke

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4.5
(35 reviews)
Visit Hertrich Chevrolet Buick of Pocomoke and Hertrich Toyota of Pocomoke
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Service Sales
Monday 7:30am–5:30pm 8:30am–7:00pm
Tuesday 7:30am–5:30pm 8:30am–7:00pm
Wednesday 7:30am–5:30pm 8:30am–7:00pm
Thursday 7:30am–5:30pm 8:30am–7:00pm
Friday 7:30am–5:30pm 8:30am–7:00pm
Saturday Closed 8:30am–5:00pm
Sunday Closed Closed
New (410) 600-3359 (410) 600-3359
Used (410) 600-3417 (410) 600-3417
Service (410) 600-3416 (410) 600-3416

Inventory

See all 61 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2013.
With over 35 years of experience as a Chevrolet Cadillac Buick and Pontiac dealer business is still just the same as it was when we first began. We take care of our customers first. We sell quality GM vehicles at competitive prices and employee friendly courteous local people to assist you with your shopping experience. We also stay on the cutting edge of technology with the training of our many ASE Certified technicians. We realize that your time is valuable and we do everything possible to make sure that your vehicle is repaired in a timely manner and repaired right the first time. Our Sales Service and Parts departments are focus!
GET MORE at Hertrich

Service center

Phone number (410) 600-3416

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 5 employees View less employees

Reviews

4.5
(35 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Hertrich Chevrolet Buick of Pocomoke and Hertrich Toyota of Pocomoke from DealerRater.

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5.0

MR. CARL DENNIS

VERY GOOD & PLEASE WITH THE SERVICE THE STAFF UPDATE ME ON EVERY THING

5.0

We only visited the service department on this trip and...

We only visited the service department on this trip and they couldn't have been nicer!

Dealer response

Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

5.0

100% Worth the Drive to Pocomoke!

I just purchased a beautiful new Camry Hybrid and I could not be happier with the experience I had at Hertrich Toyota of Pocomoke! Billy and Clarence worked seamlessly and tirelessly to find me my dream car. I truly appreciated their responsiveness, transparency, attention to detail, and professionalism. They had expert knowledge of the vehicles on their lot, which was critical in making my decision about models and features. The other Toyota dealership I got in touch with? They never even replied to me. The team at Hertrich Pocomoke were down-to-earth and genuinely a pleasure to make a deal with. When the opportunity arises, I will absolutely refer friends, family, and colleagues to them with complete confidence. Thank you, thank you, thank you!

4.3

service

oil change and tire rotation, service was fine. always trying to sell additional services.

1.8

They don't service used cars. Salesman reset oil gage...

They don't service used cars. Salesman reset oil gage like it was just changed. When I changed oil it was very black and all filters were very bad . Recieved 1 car key and it broke in a month would not replace. Manager told me that they don't service used cars when they come in. With that my car could have had a lot of problems.

5.0

weldonlaw@hughes.net

very good and dependable service in a timely matter

5.0

jakemdevan@gmail.com

I would definitely recommend this dealership to anyone looking for a vehicle

5.0

The service department is awesome!!! Extremely helpful...

The service department is awesome!!! Extremely helpful and friendly to service all your vehicle needs... I had a internal engine noise on my Toyota venza and they were able to diagnose it and fix it in a timely fashion... I would like to thank all of the service department especially Andy Linton service manager, Amanda Davis service advisor and the ase master technician EJ... Kevin W.

3.7

Beautiful Pearl 2019 Silverado LT

Miss White and Mr Dunn worked hard to get me the vehicle I wanted at a good price. My perception became their reality.

Dealer response

Joseph, Thank you for giving us the opportunity to provide you with the car purchasing experience you deserve!

4.3

Transmission Replacement

I had an emergency repair need to replace my transmission. I was out of town and this location was the closest location from where my truck stopped working. I consider myself very fortunate. The repair shop worked very hard to work my repair into their already busy schedule. The technician arrived to work at 5 am in the morning to try his best to fix my car before I had to leave to return to my home town. Unfortunately, he was unable to complete the job before that time, but he did NOT take any short cuts. He wanted to ensure that my truck was properly repaired, for which I am truly thankful! The Customer Repair Manager was very helpful too. When she wasn't available she left word with me to let me know who I should talk with to obtain the status of my vehicle. Everyone was very professional and helpful!

Dealer response

Ms. Brown, Thank you for sharing your experience with us! Even though we were not able to get you back on the road in the time you desired we certainly worked our hardest and did ensure your vehicle was properly repaired.

Read all 35 reviews