Cutter Chrysler Dodge Jeep RAM Fiat

Is there less than one star? Because this company deserves it. Dropped my 2019 Ram 1500 off to get looked at, less than 9k miles and is already having... issues. After talking to the maintenance tech they told me they would have to order the part and would have it in 2-3 weeks. Okay, no issues. After coordinating with the maintenance team to conduct a late pick up I thought everything was good. I would pick the keys up at the sales office before they close. Great. Simple enough. Boy was I wrong!!! After 30 minutes of the sales staff frantically searching for my keys they informed me that the service team never dropped them off because I had an outstanding payment due to the service team. Apparently the service team had texted me and called me to inform me this. LIES! Also this is the first time I have ever brought my truck to this place (and the last). How do I owe money on something that is under warranty? And where are these phone calls and text messages. I wish I was part of them. Now I am paying out of pocket to uber to the north shore, just so I can Uber agin tomorrow to get my truck. $60 one way. The sales team go to response was the fact that sales and maintenance are separate. It's the other guys fault and we don't take responsibility. Way to throw you team under the bus dude. Zero responsibility take. Zero effort made to help me out. Zero compassion. Zero reason to ever do business with them again.

128k for charger srt ?! Everyone else sells them for alot cheaper then that from 75 to 88k. This people wanna make alot more money from this car from what... it really worth.

Emmy made my experience buying a brand new Jeep Wrangler Unlimited Sahara the very best car purchase of my life! Since I am retired and in my 60s, that... is saying quite a lot! She was super friendly, mixing her personal rapport and social skills with her thorough knowledge of the car buying process. Along with her manager Katie, they succeeded in getting me my dream car at a price well within my desired range! I cannot be effusive enough in praise of Emmy and Katie, and their ability to combine superb professional skills with an ability to listen to the needs of their customer. Five star experience!

I bought a brand new Jeep from them. Turned out to be a lemon and they couldn’t care less. Meanwhile this $450 / month death trap has left me stranded... multiple times. Once it stopped in the middle of driving. Luckily I wasn’t going fast. Never buy from these crooks!

James Baylis is the best sales person to go. He will get you what you want and get you driving what you want home. Thank you so much James !!!!

My wife and I needed another vehicle so we figured we would look around at some car lots and if a salesman happened to snag us then so be it. We were on... the lot not even 5 minutes when our salesman, Arthur Thomas, approached us. Right off the bat he was very personable and likable. No immediate pressure to talk numbers or even sell. Long story short, he spent close to 7 hours with us, catering to our every question with honesty and let us test drive whatever our hearts desired. Ultimately he bent over backwards for us and got us into a vehicle that was right for us and that we love. Nice dealership, nice staff but if you wind up at Cutter in Honolulu make sure you ask for Arthur because in all honesty, with this guy, you can't go wrong.

Mr. Donald Cade was an outstanding professional who ensured my wants and needs for the vehicle that I was seeking was met with great satisfaction for me.... I appreciate Mr. Cade's professionalism and dedication to his job and most of all, for customer's satisfaction, including mine.

Head on over to cutter dodge town to check out James Baylis and the rest of his staff, I walked into cutter dodge lost but James Baylis helped me find... a car that fits my personality and my budget. Head on over to cutter dodge and give James a visit you won't regret it

I tagged along with my parents to find a new family van today. James Baylis was welcoming from the very start and was very patient as we took a long time... to decide on a model and color of vehicle. He was very informative about the vans we were looking at and we ended up choosing a Chrysler Pacifica van. James is very energetic, personable, and most of all funny! If you are looking to buy a vehicle, stop by Cutter Dodge Honolulu and ask/look for James Baylis. You won't be disappointed! Thanks again James!

Emmy was so great and helpful with all my questions. She worked fast to get me my new car and was very lively. I appreciate her assistance.