Reviews
Outstanding
Really exceptional experience, great service from Kerry Terlep, sales. Constant communication throughout the process and really understands the needs of the customer. Will be a Porsche customer for life
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your recent experience with us! We hope you continue to choose Napleton Porsche as your first choice for all your vehicle needs.
Responsive without the pressure.
Our expectations were quite high after having owned the same quality vehicle for the last 19 years. It was time for a change, but oh the choices! Countless hours of online searching, emails, Saturdays at select dealerships and what an education! I have to say that our experience with Ed Napleton Porsche was the most positive from start to finish. Our online search connected us with Eric Hargrove who was most professional and responsive. We then visited the new dealership where we worked with Scott Hall who was patient, knowledgeable and extremely helpful in answering our many questions - helping us to make informed decisions and ultimately a final selection. My wife and I are extremely excited to own a new Cayenne and also for the warm welcome we have received from the Ed Napleton Porsche family.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car! It is great to hear our Staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Porsche
The BEST in Chicago
Been coming here for over 12 years and have purchased many cars. They always get it right for the customer. Great guys, great leadership, and spectacular new facility. Nuf said.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful
Purchased our daughter’s first car from Tony Pescatore and he was extremely helpful and knowledgeable explaining all the details so that my daughter understood everything! The gentleman in finance was equally as helpful! Fabulous overall experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new car, Bradley! It is great to hear our Staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Porsche
Love our 2007 Expedition
Brian was awesome, the whole process from start to finish was quick. The staff was welcoming and made our experience at Napleton Westmont Porsche that much better! Thanks again Brian!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sarah, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out. Take care.
Exceptional experience
This is the second vehicle my wife and I have purchased from Baker Heflin. Baker was exceptional throughout the entire process. His knowledge was invaluable as he provided input as I built the car on the configurator. He did an excellent job of communicating with me throughout the build process up through the arrival of our car at the dealership. Baker’s enthusiasm for his job and Porsche cars is readily apparent and he is an excellent ambassador for the brand. I have referred one client to Baker and won’t hesitate to make future referrals.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello there, thank you for your kind words and congratulations on your new vehicle. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help. Take care.
Walk in turned into best car buying experience
Wow. This dealership is first class. The minute you walk in it is apparent that much thought went into creating the experience. The representatives are knowledgeable and easy to work with. The staff was hard working and demonstrated integrity and savvy. Which any business person would appreciate. I hope to do much more business with Napleton Porsche.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car, Porschefanogden! It is great to hear our Staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Porsche
Great job.
Kerry Terlep did a great job!!! He explained the car very well. The experience was very good, and the facility was also outstanding. Nice job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car! It is great to hear Kerry was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Porsche
Couldn’t have asked for a better car shopping experience
Eric Kozuh is simply awesome. He’s not only extremely knowledgeable and passionate about the Porsche product line, but also genuine, direct, and entertaining. I thoroughly enjoyed spending time with Eric, and am thrilled with the outcome (a 718 Cayman GTS!). Thanks Eric & the Napleton Porsche team! Couldn’t have asked for a better car shopping experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car, Tony! It is great to hear Eric was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Porsche
STELLAR —- OUTSTANDING
Vicktor (salesperson) & Eric (general sales manager) were exceptional, professional and so down to earth and knew the car inside out. Vicktor was fantastic. Viktor took the time to explain every nook & cranny of the car until I felt comfortable. Viktor was so knowledgeable about the car explained everything in detail. No pressure a very relaxed environment with lots of goodies. Viktor & Eric were so patient with me and believe me I am a nervous nellie there was no pressure. They both shared in my excitement of buying my first Porsche. Made my dream a reality. Jessica was also very helpful in explaining the financial and maintenance programs. Very easy to work with. 🤣🤣🤣
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! It's great to hear our staff was really able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Porsche