Skip to main content

Napleton Porsche of Westmont

(899 reviews)
Visit Napleton Porsche of Westmont
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 8 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (866) 541-7203 (866) 541-7203
Used (866) 542-5004 (866) 542-5004
Service (866) 543-3319 (866) 543-3319

Reviews

(899 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Porsche of Westmont from DealerRater.

Want to share your experience with this dealership?

Write a review

Outstanding

Really exceptional experience, great service from Kerry Terlep, sales. Constant communication throughout the process and really understands the needs of the customer. Will be a Porsche customer for life

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your recent experience with us! We hope you continue to choose Napleton Porsche as your first choice for all your vehicle needs.

Responsive without the pressure.

Our expectations were quite high after having owned the same quality vehicle for the last 19 years. It was time for a change, but oh the choices! Countless hours of online searching, emails, Saturdays at select dealerships and what an education! I have to say that our experience with Ed Napleton Porsche was the most positive from start to finish. Our online search connected us with Eric Hargrove who was most professional and responsive. We then visited the new dealership where we worked with Scott Hall who was patient, knowledgeable and extremely helpful in answering our many questions - helping us to make informed decisions and ultimately a final selection. My wife and I are extremely excited to own a new Cayenne and also for the warm welcome we have received from the Ed Napleton Porsche family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! It is great to hear our Staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Porsche

The BEST in Chicago

Been coming here for over 12 years and have purchased many cars. They always get it right for the customer. Great guys, great leadership, and spectacular new facility. Nuf said.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful

Purchased our daughter’s first car from Tony Pescatore and he was extremely helpful and knowledgeable explaining all the details so that my daughter understood everything! The gentleman in finance was equally as helpful! Fabulous overall experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car, Bradley! It is great to hear our Staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Porsche

Love our 2007 Expedition

Brian was awesome, the whole process from start to finish was quick. The staff was welcoming and made our experience at Napleton Westmont Porsche that much better! Thanks again Brian!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sarah, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out. Take care.

Exceptional experience

This is the second vehicle my wife and I have purchased from Baker Heflin. Baker was exceptional throughout the entire process. His knowledge was invaluable as he provided input as I built the car on the configurator. He did an excellent job of communicating with me throughout the build process up through the arrival of our car at the dealership. Baker’s enthusiasm for his job and Porsche cars is readily apparent and he is an excellent ambassador for the brand. I have referred one client to Baker and won’t hesitate to make future referrals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello there, thank you for your kind words and congratulations on your new vehicle. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help. Take care.

Walk in turned into best car buying experience

Wow. This dealership is first class. The minute you walk in it is apparent that much thought went into creating the experience. The representatives are knowledgeable and easy to work with. The staff was hard working and demonstrated integrity and savvy. Which any business person would appreciate. I hope to do much more business with Napleton Porsche.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car, Porschefanogden! It is great to hear our Staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Porsche

Great job.

Kerry Terlep did a great job!!! He explained the car very well. The experience was very good, and the facility was also outstanding. Nice job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! It is great to hear Kerry was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Porsche

Couldn’t have asked for a better car shopping experience

Eric Kozuh is simply awesome. He’s not only extremely knowledgeable and passionate about the Porsche product line, but also genuine, direct, and entertaining. I thoroughly enjoyed spending time with Eric, and am thrilled with the outcome (a 718 Cayman GTS!). Thanks Eric & the Napleton Porsche team! Couldn’t have asked for a better car shopping experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car, Tony! It is great to hear Eric was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Porsche

STELLAR —- OUTSTANDING

Vicktor (salesperson) & Eric (general sales manager) were exceptional, professional and so down to earth and knew the car inside out. Vicktor was fantastic. Viktor took the time to explain every nook & cranny of the car until I felt comfortable. Viktor was so knowledgeable about the car explained everything in detail. No pressure a very relaxed environment with lots of goodies. Viktor & Eric were so patient with me and believe me I am a nervous nellie there was no pressure. They both shared in my excitement of buying my first Porsche. Made my dream a reality. Jessica was also very helpful in explaining the financial and maintenance programs. Very easy to work with. 🤣🤣🤣

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! It's great to hear our staff was really able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton Porsche