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Reviews
Average Ratings
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FEATURED REVIEW
Awesome service!March 30, 2016Everyone here at HB Ford is knowledgable and friendly! I was able to test drive the car I wanted and was able to know exactly how much I was paying.
Dealer Response Diep- Thank you for your positive feed back. I am glad you experience with us was positive and you left satisfied. It is our priority to get our c...
Show Full ReviewEveryone here at HB Ford is knowledgable and friendly! I was able to test drive the car I wanted and was able to know exactly how much I was paying.
Shopped for a new carDoes recommend this dealerDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Diep- Thank you for your positive feed back. I am glad you experience with us was positive and you left satisfied. It is our priority to get our customers into the car they want. Congratulations on your new vehicle, we look forward o serving you again in the future! Sincerely, General Manager Omar Z. surfcityford@aol.com
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Good jobSeptember 10, 2016
Very friendly and not pushy. We felt very comfortable and liked our salesman. We did not buy a car and that was ok.
Dealer Response Thank you very much for taking the time to leave us this positive review and recommendation. We appreciate your feedback. We hope to see you again...
Show Full ReviewVery friendly and not pushy. We felt very comfortable and liked our salesman. We did not buy a car and that was ok.
Shopped for a new carDoes recommend this dealerDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Thank you very much for taking the time to leave us this positive review and recommendation. We appreciate your feedback. We hope to see you again. Sincerely, Omar Z., General Manager - Surfcityford@aol.com - 714-842-6611
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Overall ok experienceMarch 27, 2016
Justin was awesome but got pulled away because he was double booked. Tony was amazing and I feel he would gave gotten us a great deal if he wouldn...
Dealer Response Heather- We apologize for any inconvenience we may have caused but we are happy to hear you were taken care of by 3 of our staff and was able to f...
Show Full ReviewJustin was awesome but got pulled away because he was double booked. Tony was amazing and I feel he would gave gotten us a great deal if he wouldn't have had to leave due to an emergency with his wife. So we ended up with Todd he was good considering the circumstances but I felt like we were rushed to make a decision because it was past closing. At the end Justin finished with us, he was extremely helpful and very kind..
Shopped for a new carDoes recommend this dealerDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Heather- We apologize for any inconvenience we may have caused but we are happy to hear you were taken care of by 3 of our staff and was able to find the car you wanted. Congratulations on your new vehicle! If you have any concerns regarding your vehicle, feel free to contact us at any time. Sincerely, Sales Manager Omar Z. surfcityford@aol.com
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Excellent customer service,best car buying EVERMarch 22, 2016
HB Ford has a great sales team, Ben was very helpful on finding the Explorer that I wanted,I meet with Jason Fredericks,he did a GREAT job on gett...
Dealer Response Pete- Thank you for this amazing review! I am happy to hear our sales team did a great job getting you into your new vehicle! Congratulations! We ...
Show Full ReviewHB Ford has a great sales team, Ben was very helpful on finding the Explorer that I wanted,I meet with Jason Fredericks,he did a GREAT job on getting the me the Explorer,Ryan in finance also did a great job.
Shopped for a new carDoes recommend this dealerDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Pete- Thank you for this amazing review! I am happy to hear our sales team did a great job getting you into your new vehicle! Congratulations! We hope to serve you again in the future! If you have any questions regarding your vehicle feel free to contact us at any time. Sincerely, Sales Manager Omar Z. | surfcityford@aol.com
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Well DoneMarch 19, 2016
I appreciated that you were going to let me purchase the mirror elsewhere and still install it. Good customer service. We bought it from you any...
Dealer Response Pamala- Thank you for this review. We always want whats best for our customers even if it means getting parts elsewhere. Our main priority is that...
Show Full ReviewI appreciated that you were going to let me purchase the mirror elsewhere and still install it. Good customer service. We bought it from you anyway, but it's the thought that counts.
Came in for service or repairDoes recommend this dealerDid not make a purchase1 people out of 1 found this review helpful. Did you?Dealer Response Pamala- Thank you for this review. We always want whats best for our customers even if it means getting parts elsewhere. Our main priority is that our customers leave happy and satisfied with the service we provide. We appreciate your business. We hope to serve you again soon! Sincerely, General Manager Omar Z. | surfcityford@aol.com
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serviceMarch 11, 2016
The friendliness & ease of the process. Mike was a pleasure to do business with as we felt no pressure at all.
Dealer Response Elsa- Thank you for this review. I am pleased to hear you had a great experience here with us. Our main priority is to make sure our customers lea...
Show Full ReviewThe friendliness & ease of the process. Mike was a pleasure to do business with as we felt no pressure at all.
Shopped for a new carDoes recommend this dealerDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Elsa- Thank you for this review. I am pleased to hear you had a great experience here with us. Our main priority is to make sure our customers leave here happy and satisfied with their purchase. Congrats on your new vehicle! If you have any questions or concerns feel free to contact us at any time! We appreciate our business! Sincerely, General Manager Omar Z. | surfcityford@aol.com
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Terrific ServiceMarch 6, 2016
Huntington Beach Ford has always been honest and has had fair service prices comparable to non dealer service shops. Because of this I have been b...
Dealer Response Steven- I am happy to hear you are always pleased with our service! Our goal is to make our customers leave satisfied every time. Thank you for yo...
Show Full ReviewHuntington Beach Ford has always been honest and has had fair service prices comparable to non dealer service shops. Because of this I have been bringing my vehicle for all its repairs.
Came in for service or repairDoes recommend this dealerDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Steven- I am happy to hear you are always pleased with our service! Our goal is to make our customers leave satisfied every time. Thank you for your business. I hope we can serve you again in the near future! Sincerely, General Manager Omar Z. | surfcityford@aol.com
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Great serviceMarch 6, 2016
Daniel understood what i was looking for and didn't try to sell me on something i didn't want. I am very happy with my Focus.
Dealer Response Susan- Thank you for this review! I am pleased to hear you are satisfied with your purchase! Congratulations on your Focus! If you have any questi...
Show Full ReviewDaniel understood what i was looking for and didn't try to sell me on something i didn't want. I am very happy with my Focus.
Shopped for a new carDoes recommend this dealerDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Susan- Thank you for this review! I am pleased to hear you are satisfied with your purchase! Congratulations on your Focus! If you have any questions or concerns regarding it please call us at your earliest convenience. We appreciate your business! Sincerely, General Manager Omar Z. |surfcityford@aol.com
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Great Customer ServiceMarch 3, 2016
AJ Slaton and all of the other people who helped me at this branch were really understanding of my situation and got me into a car that worked for...
Dealer Response Leah- I am happy to hear you were satisfied with your purchase. Congratulations on our new vehicle! If you have any questions or concerns regardin...
Show Full ReviewAJ Slaton and all of the other people who helped me at this branch were really understanding of my situation and got me into a car that worked for me.
Shopped for a new carDoes recommend this dealerDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Leah- I am happy to hear you were satisfied with your purchase. Congratulations on our new vehicle! If you have any questions or concerns regarding it feel free to contact me at any time. We appreciate your business! Sincerely, General Manager Omar Z. | surfcityford@aol.com
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Great Service , Great Car Leasing ExperienceMarch 2, 2016
AJ and Alex were complete professionals! It was later in the evening and we still felt like we received the best service ever. The new showroom at...
Dealer Response Michelle- Thank you for this great review! I appreciate your kind words about our new showroom. Customer service is our top priority and I am plea...
Show Full ReviewAJ and Alex were complete professionals! It was later in the evening and we still felt like we received the best service ever. The new showroom at HB Ford is really nice. AJ's level of knowledge was super helpful when deciding between different models.
Shopped for a new carDoes recommend this dealerDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer Response Michelle- Thank you for this great review! I appreciate your kind words about our new showroom. Customer service is our top priority and I am pleased to hear you had a great experience here with us. It is no surprise that AJ and Alex took great care of you which is the reason why they make a great asset to our team. We appreciate your business and hope to serve you again soon! Sincerely, General Manager Omar Z. | surfcityford@aol.com
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