New 866-518-7789 Dealer Website
Used 888-289-5145 Email Dealer
Service 888-437-0049

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.7
Average based on 163 reviews
  • Awesome service!

    Everyone here at HB Ford is knowledgable and friendly! I was able to test drive the car I wanted and was able to know exactly how much I was paying.

    Dealer Response

    Diep- Thank you for your positive feed back. I am glad you experience with us was positive and you left satisfied. It is our priority to get our c...


    Show Full Review

    Everyone here at HB Ford is knowledgable and friendly! I was able to test drive the car I wanted and was able to know exactly how much I was paying.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Diep- Thank you for your positive feed back. I am glad you experience with us was positive and you left satisfied. It is our priority to get our customers into the car they want. Congratulations on your new vehicle, we look forward o serving you again in the future! Sincerely, General Manager Omar Z. surfcityford@aol.com


    Hide Full Review
  • Good job

    Very friendly and not pushy. We felt very comfortable and liked our salesman. We did not buy a car and that was ok.

    Dealer Response

    Thank you very much for taking the time to leave us this positive review and recommendation. We appreciate your feedback. We hope to see you again...


    Show Full Review

    Very friendly and not pushy. We felt very comfortable and liked our salesman. We did not buy a car and that was ok.

    Shopped for a new car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for taking the time to leave us this positive review and recommendation. We appreciate your feedback. We hope to see you again. Sincerely, Omar Z., General Manager - Surfcityford@aol.com - 714-842-6611


    Hide Full Review
  • Overall ok experience

    Justin was awesome but got pulled away because he was double booked. Tony was amazing and I feel he would gave gotten us a great deal if he wouldn...

    Dealer Response

    Heather- We apologize for any inconvenience we may have caused but we are happy to hear you were taken care of by 3 of our staff and was able to f...


    Show Full Review

    Justin was awesome but got pulled away because he was double booked. Tony was amazing and I feel he would gave gotten us a great deal if he wouldn't have had to leave due to an emergency with his wife. So we ended up with Todd he was good considering the circumstances but I felt like we were rushed to make a decision because it was past closing. At the end Justin finished with us, he was extremely helpful and very kind..

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Heather- We apologize for any inconvenience we may have caused but we are happy to hear you were taken care of by 3 of our staff and was able to find the car you wanted. Congratulations on your new vehicle! If you have any concerns regarding your vehicle, feel free to contact us at any time. Sincerely, Sales Manager Omar Z. surfcityford@aol.com


    Hide Full Review
  • Excellent customer service,best car buying EVER

    HB Ford has a great sales team, Ben was very helpful on finding the Explorer that I wanted,I meet with Jason Fredericks,he did a GREAT job on gett...

    Dealer Response

    Pete- Thank you for this amazing review! I am happy to hear our sales team did a great job getting you into your new vehicle! Congratulations! We ...


    Show Full Review

    HB Ford has a great sales team, Ben was very helpful on finding the Explorer that I wanted,I meet with Jason Fredericks,he did a GREAT job on getting the me the Explorer,Ryan in finance also did a great job.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Pete- Thank you for this amazing review! I am happy to hear our sales team did a great job getting you into your new vehicle! Congratulations! We hope to serve you again in the future! If you have any questions regarding your vehicle feel free to contact us at any time. Sincerely, Sales Manager Omar Z. | surfcityford@aol.com


    Hide Full Review
  • Well Done

    I appreciated that you were going to let me purchase the mirror elsewhere and still install it. Good customer service. We bought it from you any...

    Dealer Response

    Pamala- Thank you for this review. We always want whats best for our customers even if it means getting parts elsewhere. Our main priority is that...


    Show Full Review

    I appreciated that you were going to let me purchase the mirror elsewhere and still install it. Good customer service. We bought it from you anyway, but it's the thought that counts.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Pamala- Thank you for this review. We always want whats best for our customers even if it means getting parts elsewhere. Our main priority is that our customers leave happy and satisfied with the service we provide. We appreciate your business. We hope to serve you again soon! Sincerely, General Manager Omar Z. | surfcityford@aol.com


    Hide Full Review
  • service

    The friendliness & ease of the process. Mike was a pleasure to do business with as we felt no pressure at all.

    Dealer Response

    Elsa- Thank you for this review. I am pleased to hear you had a great experience here with us. Our main priority is to make sure our customers lea...


    Show Full Review

    The friendliness & ease of the process. Mike was a pleasure to do business with as we felt no pressure at all.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Elsa- Thank you for this review. I am pleased to hear you had a great experience here with us. Our main priority is to make sure our customers leave here happy and satisfied with their purchase. Congrats on your new vehicle! If you have any questions or concerns feel free to contact us at any time! We appreciate our business! Sincerely, General Manager Omar Z. | surfcityford@aol.com


    Hide Full Review
  • Terrific Service

    Huntington Beach Ford has always been honest and has had fair service prices comparable to non dealer service shops. Because of this I have been b...

    Dealer Response

    Steven- I am happy to hear you are always pleased with our service! Our goal is to make our customers leave satisfied every time. Thank you for yo...


    Show Full Review

    Huntington Beach Ford has always been honest and has had fair service prices comparable to non dealer service shops. Because of this I have been bringing my vehicle for all its repairs.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steven- I am happy to hear you are always pleased with our service! Our goal is to make our customers leave satisfied every time. Thank you for your business. I hope we can serve you again in the near future! Sincerely, General Manager Omar Z. | surfcityford@aol.com


    Hide Full Review
  • Great service

    Daniel understood what i was looking for and didn't try to sell me on something i didn't want. I am very happy with my Focus.

    Dealer Response

    Susan- Thank you for this review! I am pleased to hear you are satisfied with your purchase! Congratulations on your Focus! If you have any questi...


    Show Full Review

    Daniel understood what i was looking for and didn't try to sell me on something i didn't want. I am very happy with my Focus.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Susan- Thank you for this review! I am pleased to hear you are satisfied with your purchase! Congratulations on your Focus! If you have any questions or concerns regarding it please call us at your earliest convenience. We appreciate your business! Sincerely, General Manager Omar Z. |surfcityford@aol.com


    Hide Full Review
  • Great Customer Service

    AJ Slaton and all of the other people who helped me at this branch were really understanding of my situation and got me into a car that worked for...

    Dealer Response

    Leah- I am happy to hear you were satisfied with your purchase. Congratulations on our new vehicle! If you have any questions or concerns regardin...


    Show Full Review

    AJ Slaton and all of the other people who helped me at this branch were really understanding of my situation and got me into a car that worked for me.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Leah- I am happy to hear you were satisfied with your purchase. Congratulations on our new vehicle! If you have any questions or concerns regarding it feel free to contact me at any time. We appreciate your business! Sincerely, General Manager Omar Z. | surfcityford@aol.com


    Hide Full Review
  • Great Service , Great Car Leasing Experience

    AJ and Alex were complete professionals! It was later in the evening and we still felt like we received the best service ever. The new showroom at...

    Dealer Response

    Michelle- Thank you for this great review! I appreciate your kind words about our new showroom. Customer service is our top priority and I am plea...


    Show Full Review

    AJ and Alex were complete professionals! It was later in the evening and we still felt like we received the best service ever. The new showroom at HB Ford is really nice. AJ's level of knowledge was super helpful when deciding between different models.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michelle- Thank you for this great review! I appreciate your kind words about our new showroom. Customer service is our top priority and I am pleased to hear you had a great experience here with us. It is no surprise that AJ and Alex took great care of you which is the reason why they make a great asset to our team. We appreciate your business and hope to serve you again soon! Sincerely, General Manager Omar Z. | surfcityford@aol.com


    Hide Full Review