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Reviews

Average Ratings

4.7
405 lifetime reviews. Includes reviews of Huntington Beach Ford from DealerRater.com
  • Great experience

    AJ and Kyle were great! Test drove the car, agreed on a price and got out the door quickly, which was definitely appreciated.

    Dealer Response

    Jase and Jen- Thank you for taking your time to leave this great feedback. I am happy to hear you had a positive car buying experience and hope yo...


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    AJ and Kyle were great! Test drove the car, agreed on a price and got out the door quickly, which was definitely appreciated.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Jase and Jen- Thank you for taking your time to leave this great feedback. I am happy to hear you had a positive car buying experience and hope you return for future purchases. It was a pleasure doing business with you. Sincerely, General Manager Omar Z. 714-842-6611


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  • Home Run! Shopping used, home in brand new FLEX

    Arrived in search of a used car within my budget. After speaking with AJ about my needs for a family car and my budget, he asked if a new Flex c...

    Dealer Response

    Congratulations on your new vehicle! We're very pleased to know that AJ and Alex were get you into a car at a deal you could afford. Thank you for...


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    Arrived in search of a used car within my budget. After speaking with AJ about my needs for a family car and my budget, he asked if a new Flex could be an option. It had everything we were looking for and he and Alex put together a deal and financing that made the money down and monthly payments fit our budget. No easy task and wife and kids love the new car. AJ and Alex got us in a brand new car. A great feeling of safety for the family. Thanks for today and the many years to come.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! We're very pleased to know that AJ and Alex were get you into a car at a deal you could afford. Thank you for giving us this review as we appreciate hearing customer feedback. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day! Sincerely, General Manager Omar Z. (714) 842-6611


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  • Check engine light comes on Just when i park my car in FHB
    April 25, 2017

    Drove my car to Quick Line for a regular oil change. Just park on the line and "Abraham"one of the employees set up all covers ( seat - mats). I w...

    Hugo

    There is a standart responce for all complaints Ford Huntington Beach is not a Bussiness to trust. Be careful with this people.

    Huntington Beach Ford

    We are sorry to hear that your experience with us was subpar from 5 stars. Customer satisfaction is always our top priority and not being able to ...


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    Drove my car to Quick Line for a regular oil change. Just park on the line and "Abraham"one of the employees set up all covers ( seat - mats). I walked into office ( first mistake left my car out of my sight) and i ask for service to " Sergio" other employee he said he's going to get some information from my car. It was only 2 minutes since i left my car and Sergio back to the office. He notify to me that "Check engine light is on". I said how come i just was driving my car to here and the light was off!. So i don't understand how this things happen: Check engine light means: $$$ and time. I get pissed off because: when i get to "Ford Huntington Beach " and park my car the Check engine light was off! in 2 minutes since i just left my car suddenly light comes "on" . I left FHB and went to look third party opinion, i ran scaner and the code P0460 show up! Reprograming the PCM. false code generated. i was doing a re search what happen: Any change in the electric voltage create a False code by the car computer. HOW THAT HAPPEN? when "some person" pull out the sensor plug from the jack and plug it back create a over voltage and the computer create a bad lecture! it takes 5 seconds. u$ 130 bucks later..... i paid for the computer re programing. That it was intentionally provoked "for one of the employees" Getting ready BBB report; maybe im not get my money back but ill to prevent more customers get riped off. Please be careful with this people.

    Does not recommend this dealer
    Came in for service or repair
    Hugo

    There is a standart responce for all complaints Ford Huntington Beach is not a Bussiness to trust. Be careful with this people.

    Huntington Beach Ford

    We are sorry to hear that your experience with us was subpar from 5 stars. Customer satisfaction is always our top priority and not being able to accomplish that here is horrible. However, with the information you have provided us we will do what we can to remedy the situation. If you would like to discuss this with us further, please contact me at your earliest convenience. Sincerely, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611


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  • lemon car
    April 4, 2017

    Just bought brand new mustang 3 days ago and 16 mi later the engine was smoking black, smelling burnt wires.During process of sale, Finance guy, S...

    Huntington Beach Ford

    I am sorry to hear about your visit. The behavior you described does not align with our team's values, and I would sincerely appreciate the opport...


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    Just bought brand new mustang 3 days ago and 16 mi later the engine was smoking black, smelling burnt wires.During process of sale, Finance guy, Steve promised us free2nd oil change, car detailing if we give them 100% on the survey. Too FAKE!!!

    Does not recommend this dealer
    Huntington Beach Ford

    I am sorry to hear about your visit. The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Regards, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611


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  • Soooo satisfied!
    April 1, 2017

    Best dealership experience ever! Mitch was incredible and helped me choose from an amazing inventory of over 250 trucks! You can't go wrong coming...

    Huntington Beach Ford

    Thank you for this awesome review and rating! It brings us great joy knowing that our team here at Huntington Beach Ford can make buying a car a p...


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    Best dealership experience ever! Mitch was incredible and helped me choose from an amazing inventory of over 250 trucks! You can't go wrong coming here! Also he is very pleasant and not pushy at all. I like that! Mitch, Ross the fi. manager and Max in finance were all a pleasure to work with! HIGHLY RECOMMENDED!!!

    Does recommend this dealer
    Huntington Beach Ford

    Thank you for this awesome review and rating! It brings us great joy knowing that our team here at Huntington Beach Ford can make buying a car a pleasant experience. We look forward to working with you again!


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  • Great experience!
    March 12, 2017

    Best experience and excellent service with my first Ford ever. Alex and AJ were awesome. Thank you for all your help. I love my new Ford!

    Huntington Beach Ford

    Valued Customer- Thank you for taking your time to leave this great review. I am thrilled to know AJ and Alex assisted you with your car buying ne...


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    Best experience and excellent service with my first Ford ever. Alex and AJ were awesome. Thank you for all your help. I love my new Ford!

    Does recommend this dealer
    Huntington Beach Ford

    Valued Customer- Thank you for taking your time to leave this great review. I am thrilled to know AJ and Alex assisted you with your car buying needs and provided you with such a pleasant experience. Feel free to contact us with questions or concerns you may have regarding your vehicle and we will be happy to assist you. It was a pleasure doing business with you. Sincerely, General Manager Rasool Rastgoo 714-533-2200


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  • Great experience buying my sons first car

    found the car on your website and went late Friday night to look at the car. AJ was our wonderful salesperson. He was very professional and knowle...

    Dealer Response

    Rick and Debra- Thank you for this positive feedback. I am very happy to hear your son had a pleasant car buying experience with the help of AJ. W...


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    found the car on your website and went late Friday night to look at the car. AJ was our wonderful salesperson. He was very professional and knowledgeable. We were buying the car for my 16 year old son Sebastian and AJ made the experience not only pain free and easy but extremely enjoyable. He was truly a pleasure to work with even stayed late while my son made his final decision on the vehicle. We absolutely love the car and the deal and would recommend Huntington Beach ford and specifically AJ to everyone we know. A huge tha k you to AJ for making this a superb experience for us and my son!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Rick and Debra- Thank you for this positive feedback. I am very happy to hear your son had a pleasant car buying experience with the help of AJ. We would like to congratulate your son on purchasing his very first car and hope he drives safe! We hope to serve you again soon. It was a pleasure doing business with you. Sincerely, General Sales Manager Omar Z. 714-842-6611


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  • New Car
    October 7, 2016

    Thanks to Justin Short at Huntington Beach Ford for the great service when I recently got my new car. He was Professional and very helpful and mad...

    Huntington Beach Ford

    Thank you for the review Joy! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experi...


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    Thanks to Justin Short at Huntington Beach Ford for the great service when I recently got my new car. He was Professional and very helpful and made the event easy.

    Does recommend this dealer
    Huntington Beach Ford

    Thank you for the review Joy! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day! Sincerely, Omar Z., General Manager - Surfcityford@aol.com - 714-842-6611


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  • Came in for oil change, left with double washed car
    September 16, 2016

    I came in for a routine oil change for my 2015 Ford Fiesta ST and everyone was extremely friendly and helpful. More, one of the service techs, act...

    Huntington Beach Ford

    Thank you for the review! We are ecstatic to hear that our service tech could provide you with an excellent 5 star worthy service and that the ent...


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    I came in for a routine oil change for my 2015 Ford Fiesta ST and everyone was extremely friendly and helpful. More, one of the service techs, actually had my car washed. When he came to see me off, he realized they just ran it through the car wash. He took the car back and hand washed my car and returned it. I was very surprised and grateful. This dealership is extremely military friendly!

    Does recommend this dealer
    Came in for service or repair
    Huntington Beach Ford

    Thank you for the review! We are ecstatic to hear that our service tech could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. We look forward to working with you again. Sincerely, Omar Z., General Manager - Surfcityford@aol.com - 714-842-6611


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  • Mike Foster and Nick are my ford angels!
    September 16, 2016

    Mike Foster sales new cars wonderful man made me feel like a human again I am just out of a divorce and starting my life over again and he made my...

    Huntington Beach Ford

    Thank you so much for taking the time to give us this great rating and review! We're very pleased to know that Mike and Nick were helpful, we appr...


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    Mike Foster sales new cars wonderful man made me feel like a human again I am just out of a divorce and starting my life over again and he made my experience wonderful he's a fantastic human being and work hard to get me a car thank you my sweet angel. Nick the finance manager worked hard and answered all my questions and help me through the paperwork he's another one of my angels thank you so much to both of you Ford is now my new love. Thank you Maggie.

    Does recommend this dealer
    Huntington Beach Ford

    Thank you so much for taking the time to give us this great rating and review! We're very pleased to know that Mike and Nick were helpful, we appreciate your feedback. We look forward to working with you again. Sincerely, Omar Z., General Manager - surfcityford@aol.com - 714-842-6611


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