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Everything went well until the credit process. I have excellent credit and expected to get a great rate. However the finance person saw on my application... the last bank I financed through and just went with them . Their interest rates were way higher than I could of got at another bank. I called him out on it and he got me a rate that was almost 1/2 of the first bank. Plus he was supposed to give me my money back that I put down to hold the vehicle but he wrote it into the loan. Other than the negative experience with him, everything else went smoothly. The salesman was very helpful.
Awesome place great environment took real good care re e of me Brendan and Shy are awesome people to work with it was fast and convenient and fun this... was a great experience for me all the way!
Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at United Auto Sales of Utica! If you're ever in n...eed of more help, please let us know! Safe travels!
Reasonable prices on vehicles and Great service . I will shop from you guys again.
Joshua, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know! Have a great day!
I needed to buy a car immediately. I was in contact with a sales rep and I have to admit A. Glad I understand cars and knew what I wanted. B. Glad I had... my friends come assist from a professional view in mechanics. I bought a vehicle and warranty in my first visit. There was an issue that popped up in about 35 miles. It may not be completely resolved (with a standing promise to revisit the issue free of charge- if it happens again *auto start/stop updates) but the service they provided was amazing. They literally jumped through hoops to fix the problem. I did get a loaner which reduced my stress dramatically. United is a used car dealership that took on manufacturing issues. I am impressed. When I trade my Jeep in, it will be with united for another sale.
Danielle, we are so happy to read such a great review about United Auto Sales of Utica! We do hope we can be of assistance in the future. Take care!
Brandon was out salesman and he was absolutely great through the whole thing! Highly recommend him!
Jen, we're happy you found our staff to be so supportive during your experience here at United Auto Sales of Utica. We're looking forward to your next... visit with us! Safe travels!
I had purchased a vehicle from Brandon over the winter and had a great experience, so I knew exactly where to go when I needed another vehicle. He was... my first and last stop!
Amanda, thank you so much for your positive comments about United Auto Sales of Utica! We hope to be of service to you again in the future. Take care!
I reccomend talking with Keith Gillett if your considering getting a new vehicle, he is amazing! No pressure and very gd at getting what you are looking... for!
My sales person Keith Gillette and the finance guy Joe were extremely helpful and made my car buying experience great. I would strongly recommend United... Auto Sales!
Paul panzo & his service team is by far the most competent and reliable I’ve come across. I love them and would recommend them a thousand percent
Thank you so much for your review and kind words!!
We bought a 2010 Chevy Cobalt from them and was notified about the ignition switch recall, brought the car back to them for the scheduled appointment then... got their loaner car. They call us right away to pick up the car because they couldn't get it in for two more weeks and wanted their loaner car back! We live nearly an hour away so this was very inconvenient for their mistake... Other than that the car ran good, but I can see body work was done with aftermarket parts and not shown on the vehicle history report.