United Auto Sales of Utica

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
11 lifetime reviews.

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  • 3.0 out of 5
    November 18, 2020

    Everything went well until the credit process. I have excellent credit and expected to get a great rate. However the finance person saw on my application... the last bank I financed through and just went with them . Their interest rates were way higher than I could of got at another bank. I called him out on it and he got me a rate that was almost 1/2 of the first bank. Plus he was supposed to give me my money back that I put down to hold the vehicle but he wrote it into the loan. Other than the negative experience with him, everything else went smoothly. The salesman was very helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 11, 2020

    Awesome place great environment took real good care re e of me Brendan and Shy are awesome people to work with it was fast and convenient and fun this... was a great experience for me all the way!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at United Auto Sales of Utica! If you're ever in n...eed of more help, please let us know! Safe travels!

  • 5.0 out of 5
    November 9, 2020

    Reasonable prices on vehicles and Great service . I will shop from you guys again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joshua, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know! Have a great day!

  • 4.0 out of 5
    October 30, 2020

    I needed to buy a car immediately. I was in contact with a sales rep and I have to admit A. Glad I understand cars and knew what I wanted. B. Glad I had... my friends come assist from a professional view in mechanics. I bought a vehicle and warranty in my first visit. There was an issue that popped up in about 35 miles. It may not be completely resolved (with a standing promise to revisit the issue free of charge- if it happens again *auto start/stop updates) but the service they provided was amazing. They literally jumped through hoops to fix the problem. I did get a loaner which reduced my stress dramatically. United is a used car dealership that took on manufacturing issues. I am impressed. When I trade my Jeep in, it will be with united for another sale.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Danielle, we are so happy to read such a great review about United Auto Sales of Utica! We do hope we can be of assistance in the future. Take care!

  • 5.0 out of 5
    October 26, 2020

    Brandon was out salesman and he was absolutely great through the whole thing! Highly recommend him!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jen, we're happy you found our staff to be so supportive during your experience here at United Auto Sales of Utica. We're looking forward to your next... visit with us! Safe travels!

  • 5.0 out of 5
    October 26, 2020

    I had purchased a vehicle from Brandon over the winter and had a great experience, so I knew exactly where to go when I needed another vehicle. He was... my first and last stop!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Amanda, thank you so much for your positive comments about United Auto Sales of Utica! We hope to be of service to you again in the future. Take care!

  • 5.0 out of 5
    May 12, 2019

    I reccomend talking with Keith Gillett if your considering getting a new vehicle, he is amazing! No pressure and very gd at getting what you are looking... for!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 10, 2019

    My sales person Keith Gillette and the finance guy Joe were extremely helpful and made my car buying experience great. I would strongly recommend United... Auto Sales!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 23, 2018

    Paul panzo & his service team is by far the most competent and reliable I’ve come across. I love them and would recommend them a thousand percent

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your review and kind words!!

  • 4.0 out of 5
    October 13, 2016

    We bought a 2010 Chevy Cobalt from them and was notified about the ignition switch recall, brought the car back to them for the scheduled appointment then... got their loaner car. They call us right away to pick up the car because they couldn't get it in for two more weeks and wanted their loaner car back! We live nearly an hour away so this was very inconvenient for their mistake... Other than that the car ran good, but I can see body work was done with aftermarket parts and not shown on the vehicle history report.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
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