United Auto Sales of Utica

4.0 out of 5 (4.0) 2 reviews

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Reviews

4.0 out of 5 4.0
2 lifetime reviews.
  • 4.0 out of 5
    Good car, customer service for recall poor
    October 13, 2016

    We bought a 2010 Chevy Cobalt from them and was notified about the ignition switch recall, brought the car back to them for the scheduled appointment ...then got their loaner car. They call us right away to pick up the car because they couldn't get it in for two more weeks and wanted their loaner car back! We live nearly an hour away so this was very inconvenient for their mistake... Other than that the car ran good, but I can see body work was done with aftermarket parts and not shown on the vehicle history report.

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    Customer Service
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?

  • 1.0 out of 5
    Over priced, non-trustworthy.
    December 9, 2014

    My wife and I bought vehicles from the Yorkville united auto dealer. Both vehicles turned out to be over priced, and both had issues that had not been... taken care of or (fixed) prior to sale. We quickly learned that united auto sales only cares about making sales. They will sell you a warranty to fix things that are wrong with the vehicles at your expense rather than fixing them before the point of sale at their expense. As if this is not enough accurate information for anyone contemplating buying a used vehicle from united auto, they also talk about rewarding anyone who refers a new customer to them who makes a purchase. This is a lie. We know someone who referred us to untied auto. We then purchased two used vehicles that were over priced and that person who referred us never did receive their reward of $100.00. One more note ; united auto will sell you a warranty and add it to the already over-priced price, then you will not be able to refinance for a lower rate because any bank will not be able to get your remaining balance after purchase to equal the book value of the vehicle. United auto knows how they take full advantage of you just to make the sale, then you are screwed. POTENETIAL BUYER BEWARE !....

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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    7 people out of 7 found this review helpful. Did you?

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United Auto Sales of Utica
4994 Commercial Dr Yorkville, NY 13495
Used (315) 736-3361
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