Reviews
Very professional, courteous.
Very professional, courteous. Alex and oscar were very informative and very helpful with the process. Stayed late just to help us finish the deal. I left with the car I wanted. Thank you
Very professional, courteous.
Very professional, courteous. Alex and oscar were very informative and very helpful with the process. Stayed late just to help us finish the deal. I left with the car I wanted. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Helen! We truly appreciate your kind words about your experience at Group 1 GMC Westside. It's fantastic to hear that Alex and Oscar were able to assist you and that you left with the car you wanted. We look forward to serving you again in the future! Sincerely, The Shamaley Buick GMC Team
Martin Parra and Brian Navar in the service department
Martin Parra and Brian Navar in the service department were very professional. They had good communication and were timely with the repairs we needed. Top not h as always.
Martin Parra and Brian Navar in the service department
Martin Parra and Brian Navar in the service department were very professional. They had good communication and were timely with the repairs we needed. Top not h as always.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your awesome review, Nancy! We're thrilled to hear that our service department, especially Martin and Brian, provided you with professional and timely assistance. At Group 1 GMC Westside, we strive to maintain excellent communication and quality service for all our customers. We appreciate your kind words and look forward to serving you again! Sincerely, The Shamaley Buick GMC Team
I was very pleased with the entire car buying experience
I was very pleased with the entire car buying experience at this dealership. We did the entire process online until the final step of actually driving the vehicle. I didn’t have to haggle over price and my salesman Aaron was very helpful.
I was very pleased with the entire car buying experience
I was very pleased with the entire car buying experience at this dealership. We did the entire process online until the final step of actually driving the vehicle. I didn’t have to haggle over price and my salesman Aaron was very helpful.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to Aaron here at Group 1 GMC Westside! We are always more than happy to assist you if anything else comes up. Take care!
This has been one of the smoothest and easiest vehicle
This has been one of the smoothest and easiest vehicle purchase experiences I?ve had in awhile. Dylan, my salesperson, was tremendously knowledgeable, kind, and patient throughout this process.
This has been one of the smoothest and easiest vehicle
This has been one of the smoothest and easiest vehicle purchase experiences I?ve had in awhile. Dylan, my salesperson, was tremendously knowledgeable, kind, and patient throughout this process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your fantastic review, Gerardo! We're thrilled to hear that your vehicle purchase experience at Group 1 GMC Westside was smooth and easy. Dylan truly strives to provide knowledgeable and patient service, and we're glad you felt supported throughout the process. We look forward to serving you again in the future! Sincerely, The Shamaley Buick GMC Team
Great customer care very attentive throughout the whole
Great customer care very attentive throughout the whole repair process definitely coming back. Was helped by carlos he made sure the process was smooth n I was tooken care of definitely recommend.
Great customer care very attentive throughout the whole
Great customer care very attentive throughout the whole repair process definitely coming back. Was helped by carlos he made sure the process was smooth n I was tooken care of definitely recommend.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Michael, for your fantastic review! We're thrilled to hear that Carlos provided you with attentive care during your repair process at Group 1 GMC Westside. Your recommendation means a lot to us! We look forward to welcoming you back next time. Sincerely, The Shamaley Buick GMC Team
Excellent Service.
Excellent Service. Ernie was very helpful. I was able to get my vehicle ready for my trip on time.
Excellent Service.
Excellent Service. Ernie was very helpful. I was able to get my vehicle ready for my trip on time.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Ernie to be so supportive during your experience here at Group 1 GMC Westside. If you have any further questions, please don't hesitate to reach out!
Buen trato, excelente personal y muy buenas ofertas que
Buen trato, excelente personal y muy buenas ofertas que tienen en la agencia y sobre todo la atención
Buen trato, excelente personal y muy buenas ofertas que
Buen trato, excelente personal y muy buenas ofertas que tienen en la agencia y sobre todo la atención
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hola, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. No dudes en contactarnos si hay algo más que podamos hacer por ti.
Always get excellent service.
Always get excellent service. I always go there for my maintenance schedule and to get my state inspection
Always get excellent service.
Always get excellent service. I always go there for my maintenance schedule and to get my state inspection
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent service from all Shamaley gmc team here at El
Excellent service from all Shamaley gmc team here at El Paso Tx very professional team thank you
Excellent service from all Shamaley gmc team here at El
Excellent service from all Shamaley gmc team here at El Paso Tx very professional team thank you
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Great work and timely.
Great work and timely. Disappointed vehicle was not cleaned, and paper floor mats were not used.
Great work and timely.
Great work and timely. Disappointed vehicle was not cleaned, and paper floor mats were not used.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We apologize for the inconvenience and will make sure to address these issues in the future. We appreciate your business!