Reviews
Quick and great service. This was a pretty painless experience. Test drive was very informative. Our sales rep went over the truck features very thoroughly.
Quick and great service. This was a pretty painless experience. Test drive was very informative. Our sales rep went over the truck features very thoroughly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback, Annette! Our team appreciates your positive comments about your experience at Group 1 GMC Westside. We're thrilled to hear that you found our service quick and informative, and that our sales representative provided you with a thorough overview of the truck features. We look forward to serving you again in the future! The Shamaley Buick GMC Team
Every one was very nice and friendly they work fast I didn?t have to wait for so long, thank you Aron and Dylan for all the help
Every one was very nice and friendly they work fast I didn?t have to wait for so long, thank you Aron and Dylan for all the help
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Virginia! We appreciate your feedback about your experience at Group 1 GMC Westside. It's great to hear that Aron and Dylan were able to assist you efficiently and that you felt welcomed. We look forward to seeing you again! Sincerely, The Shamaley Buick GMC Team
Buying a truck here was a great experience overall. It was smooth and every employee was attentive and excellent.
Buying a truck here was a great experience overall. It was smooth and every employee was attentive and excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re delighted to hear that your experience at Group 1 GMC Westside was smooth and that our team provided excellent service. Our team appreciates your kind words and hopes to see you again for your future vehicle needs! Sincerely, The Shamaley Buick GMC Team
Great service very friendly did take a little longer overall amazing service I had no appointment but they still took me in since I schedule at the wrong location
Great service very friendly did take a little longer overall amazing service I had no appointment but they still took me in since I schedule at the wrong location
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback, Cynthia! Our team truly appreciates your kind words about our service. We're glad we could accommodate you, even without an appointment. Your feedback is invaluable, and we look forward to serving you again in the future! Sincerely, The Shamaley Buick GMC Team
Overall satisfied. Communication could improve. Repair was done in a timely manner given that the repair parts had to be ordered and as a result I had to wait for the tech/bay to free up again.
Overall satisfied. Communication could improve. Repair was done in a timely manner given that the repair parts had to be ordered and as a result I had to wait for the tech/bay to free up again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback, John! Our team appreciates your satisfaction with the timely repair at Group 1 GMC Westside. We're always looking to improve our communication and will take your comments into consideration. We hope to see you again soon! Sincerely, The Shamaley Buick GMC Team
The service was great. The waiting is too long for an oil change, but Andy took care of us by providing shuttle service to a restaurant back and forth.
The service was great. The waiting is too long for an oil change, but Andy took care of us by providing shuttle service to a restaurant back and forth.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Our sales representative Guillermo Veytia was very attentive to not only our Accadia purchase, but also during our eight month prior purchase of a Canyon AT4! He continued to communicate with service visits and communicates promptly with both texts and phone calls, answering all our questions in a timely manner! He knows the vehicles, their systems, and all functions on both vehicles, and has a very professional caring attitude and demeanor on all our experiences with him. The GMC Group one Team works well with all customer service communication, explanations of financial process, warranty programs, future service updates, and really providing a positive culture and setting in this El Paso dealership! I highly recommend Group One El Paso for all vehicle purchases and service to others!
Our sales representative Guillermo Veytia was very attentive to not only our Accadia purchase, but also during our eight month prior purchase of a Canyon AT4! He continued to communicate with service visits and communicates promptly with both texts and phone calls, answering all our questions in a timely manner! He knows the vehicles, their systems, and all functions on both vehicles, and has a very professional caring attitude and demeanor on all our experiences with him. The GMC Group one Team works well with all customer service communication, explanations of financial process, warranty programs, future service updates, and really providing a positive culture and setting in this El Paso dealership! I highly recommend Group One El Paso for all vehicle purchases and service to others!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Ralph! We’re thrilled to hear about your positive experiences with Guillermo and our team at Group 1 GMC Westside. It’s great to know that you felt well taken care of during both your GMC Acadia and Canyon AT4 purchases. We appreciate your recommendation and look forward to assisting you again in the future. Safe travels in your vehicles! Sincerely, The Shamaley Buick GMC Team
Group 1 was extremely courteous and helpful. Our sales agent Austin was fantastic! I will certainly recommend them to all my friends and will use them again. I give them 5 stars out of 5 for sure.
Group 1 was extremely courteous and helpful. Our sales agent Austin was fantastic! I will certainly recommend them to all my friends and will use them again. I give them 5 stars out of 5 for sure.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We’re thrilled to hear that you had a fantastic experience with Austin at Group 1 GMC Westside. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future. Thanks again for the 5 stars! Sincerely, The Shamaley Buick GMC Team
We have purchased several new vehicles in the past and found Group 1 Westside to be a very pleasant experience. Our salesman Austin to be very polite, knowledgeable and professional which made our purchase smooth and easy. We would purchase from Austin again.
We have purchased several new vehicles in the past and found Group 1 Westside to be a very pleasant experience. Our salesman Austin to be very polite, knowledgeable and professional which made our purchase smooth and easy. We would purchase from Austin again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Westside. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I really enjoyed working with Austin Bailey in sales and Luis Batres in finance. Next time I need a car, I will definitely go back and ask for both of them.
Awesome dealership. Everyone at the dealership greeted us with a smile. I like the fact that nobody was pushy. They just answered our questions.
Best car buying experience I ever had
Awesome experience. I will definitely go back.
Will definitely get all my service done at Group 1 GMC
Will definitely get all of my service done at Group 1 GMC
Our sales men Fernando, got us a great deal never felt pressured and made the process so easy. Probably one of the best car buying experiences we've had. Got answers to all our questions & he also help me make an order for some gmc accessories.
Our sales men Fernando, got us a great deal never felt pressured and made the process so easy. Probably one of the best car buying experiences we've had. Got answers to all our questions & he also help me make an order for some gmc accessories.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback, Evelyn! We’re thrilled to hear that Fernando got you a great deal and made the car-buying process so easy. It's great to know he was able to assist you with your GMC accessories as well. We appreciate your support and hope to see you again! Sincerely, The Shamaley Buick GMC Team