Reviews
Great Customer service!
Great Customer service! No long waits for oil change or other services. Price is very good.
Great Customer service!
Great Customer service! No long waits for oil change or other services. Price is very good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quite satisfied!
Quite satisfied! In the next couple of months I?ll be looking for a new vehicle !
Quite satisfied!
Quite satisfied! In the next couple of months I?ll be looking for a new vehicle !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi James, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shamaley Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
I took my vehicle for tire rotation and ended up with all
I took my vehicle for tire rotation and ended up with all my tire pressure sensors not working
I took my vehicle for tire rotation and ended up with all
I took my vehicle for tire rotation and ended up with all my tire pressure sensors not working
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. David Logston General Manager dlogston@Group1Auto.com
Amazing work I love my truck and the dealer made it even
Amazing work I love my truck and the dealer made it even better for me and enjoyable
Amazing work I love my truck and the dealer made it even
Amazing work I love my truck and the dealer made it even better for me and enjoyable
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great service, professional people.
Great service, professional people.who are courteous and knowledgeable. I will highly recommend this dealership to friends and family.
Great service, professional people.
Great service, professional people.who are courteous and knowledgeable. I will highly recommend this dealership to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! Thanks for the recommendation, and have an amazing day!
Rogelio was extremely knowledgeable and attentive to our
Rogelio was extremely knowledgeable and attentive to our needs and questions. He was willing to go above and beyond, even as we had shopped around at other dealerships.
Rogelio was extremely knowledgeable and attentive to our
Rogelio was extremely knowledgeable and attentive to our needs and questions. He was willing to go above and beyond, even as we had shopped around at other dealerships.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello David, we're happy you found Rogelio to be so supportive during your experience here at Shamaley Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great people, great service, very attentive to what the
Great people, great service, very attentive to what the customer needs. I would buy a new car again at shamaley.
Great people, great service, very attentive to what the
Great people, great service, very attentive to what the customer needs. I would buy a new car again at shamaley.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Had drivers side door handle broken and they tried to
Had drivers side door handle broken and they tried to sell me one. Very poor customer service from the company the only one that was remorseful was the service writer. If door not fixed we’ll seek legal action.
Had drivers side door handle broken and they tried to
Had drivers side door handle broken and they tried to sell me one. Very poor customer service from the company the only one that was remorseful was the service writer. If door not fixed we’ll seek legal action.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that after further attempts to resolve your concerns we were unable to meet your expectations.
There was not any attempt to get the issue resolved my door handle wasn’t repaired. And the manager who was in charge refused to do anything unless I removed the negative review. And this was done over the phone and in a threatening manner so much for customer service.
Diego was very professional and attentive to my questions
Diego was very professional and attentive to my questions also he send my car to get a car wash
Diego was very professional and attentive to my questions
Diego was very professional and attentive to my questions also he send my car to get a car wash
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Danny, we're happy you found our staff to be so supportive during your experience here at Shamaley Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
Efficient, checked everything out and made sure that
Efficient, checked everything out and made sure that everything was functioning as it should . Very professional and friendly
Efficient, checked everything out and made sure that
Efficient, checked everything out and made sure that everything was functioning as it should . Very professional and friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!