Reviews
Best service from Dominic
Excellent service from Dominic On top of all service requests and always letting you know when your car will be done. Dominic always exceeds my customer expectations! Always a pleasure dealing with him. Thanks Joe
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Don't buy extended warranty from them. They will i
BE CAREFUL! Don't buy extended warranty from them. They sold me extended warranty on tires for a car i purchased from them and they refused to honor it when I needed to replace tires. They said it's not a Lexus car so we can't honor the warranty, but that's not what they said when they sold me the extended warranty!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great incentives !!
Our salesperson was Allen amazing patient diligent and a nice person !! My husband bought the car for our anniversary and I am enjoying it to the fullest ! Thanks Lexus BUT thank you Allen
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service from Jeff Moler.
Jeff Moler is great! He always goes above and beyond! I have confidence in his advice and always get terrific service. He makes the experience painless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Five Stars
Very professional but casual discussion about my car and it’s servicing. Easy to understand and my questions readily answered. My service manager, Jonathan, was good at explaining everything and he helped with some new understanding of my car’s technology. Five star guy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
good fast service
in and out about as fast as possible. all work was performed and a good wash. this dealership has been outstanding since my first Lexus in 2000, thanks Jonathan
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service Team!
I am always greeted and welcomed to the service dept with respect and friendship. I trust this group to not try & sell me something I don't need! I feel safe here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Simply Amazing
I had that took such good care of me and my individual needs. an alignment issue with my new GX 460 and it took 3 trys to get it right. Fransisco our service rep was amazing and PATIENT...and Chris ( master mechanic) got the job done. I really appreciate all the employees and professionals
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vehicle maintenance done right!
The ability to have Lexus staff come to your home and take your vehicle to their dealership for maintenance services is amazing. Not only that but to then provide an equivalent vehicle to use in the meantime. Lexus of Winter Park is truly a luxurious experience from top to bottom.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Super great dealership in every sense of the word.
We have been doing business with LOWP since 2005 when we bought our first Lexus, and they are an outstanding dealership for sales and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase