Reviews
Nathan is very polite and knowledgeable salesman.
Nathan is very polite and knowledgeable salesman. It was a pleasure to work with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alina, we are glad to hear that Nathan provided excellent service. Thank you for choosing Lexus of Pembroke Pines!
Those Pembroke Pines Lexus, but the purchase of my ES350
Those Pembroke Pines Lexus, but the purchase of my ES350 Peter peter alone, along with Nathan. And Daryl put me in the position to purchase the vehicle that best suit my needs. I could not have dealt. Better bunch of guys. For me they get all tents across-the-board. And I definitely will be a returning customer in the near future. Awesome job peter nathan and daryl on your impeccable service and communication thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know that our team at Lexus of Pembroke Pines provided you with such a positive experience! Your kind words about Peter, Nathan, and Daryl are greatly appreciated. We look forward to seeing you again in the future for your next vehicle purchase. Safe travels in your ES 350!
Nathan was an amazing salesman.
Nathan was an amazing salesman. He was extremely helpful, knowledgeable and his follow up with the customer after purchase is greatly appreciated. He definitely exceeded my expectations. I will definitely be reaching out to him once my lease expires. Recommend him 10/10.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lupe, we're so glad to know that Nathan was able to exceed your expectations at Lexus of Pembroke Pines! We appreciate the recommendation and look forward to assisting you again when your lease expires.
Dealership is easy to deal with; my first interaction
Dealership is easy to deal with; my first interaction went well. I am back for an upgrade in models. I find that offers on trade-ins are below its competitors; would like to see that change, but overall a good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bob, we appreciate your feedback and are glad to know you had a good experience at Lexus of Pembroke Pines. We'll certainly take note of your comments about trade-ins as we continually strive for improvement. Enjoy the upgrade!
Overall experience was positive.
Overall experience was positive. Nathan was courteous and professional but ultimately Hotniel (finance) made the deal happen. He is exceptional at explaining terms, creative and patient. I am happy with my purchase and grateful to Nathan and Hotniel for making it happen.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know that our team at Lexus of Pembroke Pines was able to provide you with a positive experience! It's great hearing how Nathan and Hotniel made your purchase process smooth. Enjoy your new ride, and thanks for the review!
Nathan was very attentive and helpful in the closing of
Nathan was very attentive and helpful in the closing of the deal for a new car. He helped get to a reasonable price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on closing the deal on a new car, Natalie! Complete customer satisfaction is always our goal at Lexus of Pembroke Pines, so it's great to hear that Nathan was a huge help along the way. Enjoy the ride!
Our experience at Lexus of Pembroke Pines was great.
Our experience at Lexus of Pembroke Pines was great. Both of our sales representatives showed great knowledge of the vehicles we drove, and we made a good deal at the end.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Valeriya, we're delighted to know you had a great experience here at Lexus of Pembroke Pines. We strive for knowledgeable service and fair deals - glad to see it reflected in your visit!
Nathan was wonderful and very helpful in every aspect
Nathan was wonderful and very helpful in every aspect however, waiting to meet with the financing dept. was a bit disappointing (as it took over 30 minutes of wait time). Once we got to the financing officer everything went quickly and smoothly!! Also, the young man that helped us with the insurance transfer was polite, quick and very efficient.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Marta, it's great to know that Nathan and our insurance team were able to assist you effectively. However, I'm sorry for the wait time you experienced with our financing department - we aim for a more efficient process. Your feedback is valuable in helping us improve. If there are any other concerns you'd like to share, please feel free to reach out directly at your convenience. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993
I had second thought of coming back to Lexus of Pembroke
I had second thought of coming back to Lexus of Pembroke Pines since a had a bad experience with one of the sales person the last time I was there. Fortunately, I came back and this time I had Nathan as our sales representative. He was awesome and very knowledgeable as well as helpful with all our needs.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know that your recent experience with Nathan at Lexus of Pembroke Pines was a positive one. It's important for us to ensure our customers feel supported and informed throughout their visit. Thanks for giving us another chance!
Adeel and his Team are amazing, they are prompt,
Adeel and his Team are amazing, they are prompt, flexible, extremely responsive. My experience with my new lease was great from beginning to end. Thank you guys!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that Adeel and the team at Lexus of Pembroke Pines provided you with a great leasing experience! Thanks for sharing your feedback; we appreciate it! Safe travels in your new lease!
We're delighted to know that Adeel and the team at Lexus of Pembroke Pines provided you with a great leasing experience! Thanks for sharing your feedback; we appreciate it! Safe travels in your new lease!