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"Largest Pre-Owned BMW inventory in the U.S."
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Excellent Experience: Out-of-State Purchase 2014 BMW M5 Delivered 07.03.2017 by Joel Opatich Tulsa,Oklahoma I was in California visiting a friend and... in the market for a 2014 BMW M5. (Please note that I live in Tulsa, OK. which is 1260 miles away from Costa Mesa, CA.) I had searched all over the U.S.; looking for the highest quality used vehicle at fair price. I had looked at California Beemers website several times and they had the exact model, color, mileage and condition I was looking for. My initial call was answered by Todd, a Product Specialist. He was very professional and had a thorough knowledge about the M5. He followed up very promptly throughout the buying and delivery process. I am a business owner and always like to deal with the Sales Manager or the General Manager. Mark promptly let me talk to Mr.Glenn, the dealership General Manager. Mr.Glenn answered all my questions regarding the M5 that I was interested in. He was one of the most professional and honest General Manager's I ever dealt with. The ONLY EQUAL treatment I have ever received from a dealership G.M. is one that my lifelong best friend owns in Ohio. Tom and his brothers own seven (7) domestic model new vehicle dealerships in the Columbus area. YES...Their last name is on the dealerships buildings. (Coughlin Automotive Group) YES, I did say EQUAL!!! Mr. Glenn had me in his office, was very patient and explained every question I had about the vehicle, purchase and delivery. After a brief test drive, I asked to come the next day and take the car to a local BMW (New Car) dealership down the street from CA Beemers. (CAB) as I named it. CAB actually took the BMW M5 to the (New Car) BMW dealership early Saturday as a convenience to me and the dealership called me once they finished their evaluation. Upon arrival, Todd met me there and I wanted more testing done. He said "No Problem" call me when you are finished. I'm a car guy...So I had the paint thickness checked on every panel of the car to verify it had not received any paint work since new delivery. Perfect...All original paint. I paid extra to have the service manager drive the car with me. It checked out Perfect! Exactly as represented!!! I went back to the CAB, and thoroughly inspected the M5 and I found a few minor items. Mr.Glenn asked me exactly what I found and he would have ALL the items corrected prior to shipment. He went above and beyond and make an already great M5 like brand new again. Not one rock chip, door ding or anything. All previous dealerships would tell me...Sir, this is a used car...If you want a perfect one, buy a brand new one. Not Mr. Glenn...His comment to me was "If all customers were as discriminating as you are, it would force my competitors to raise their level of quality of vehicles they sell and raise the standard in the market". The exacting attitude I expect in my business! The delivery...Mr. Glenn arranged for a carrier that made sure my vehicle was loaded on the top middle, for vehicle protection. (I gladly paid $200.00 extra for this) The driver actually texted me pics on his route stops as he was travelling from CA. to Oklahoma. Wow...What service! Mr. Glenn sincerely cares about customer service. He actually called me directly on three (3) different occasions...On HIS DAYS OFF, to make sure I was totally happy with all aspects regarding the M5 I purchased...WOW...That's never happened to me in my lifetime!! And I'm 55 yrs. old!!! I will purchase additional BMW's from CAB in the future!!! Finally, I can't say enough good about the people I dealt with at CAB. Why this dealership doesn't have ALL FIVE STAR RATINGS...Is beyond me?? Happy 2014 BMW M5 Owner in Oklahoma
*Please DO NOT buy from California Beemers*. I bought a 2013 550i from them, My first BMW. The car was either in a accident and/or repainted. But yet had... a "clean" Carfax. When two authorized BMW dealerships confirmed the car had been repainted I called California Beemers to speak to Frank and I never received a call back. I decided to swing by and talk to Frank in person. He swore the car had a clean title and was never repainted or in an accident. We all know when you pay for repairs out of pocket and not through insurance you can keep it off carfax to resell and fool people into buying a damaged car. He told me when I got the car detailed they must have taken off the clear coat and it wasn't his problem. After BMW showing me the signs the car was clearly repainted. California beemers get's the left over BMW's from auction the dealerships won't certify as "pre owned" unless you're going to haggle them down 5-10k from their asking price for the money you will have to come up with to fix what they hid from you, you're better off buying a certified pre-owned BMW from the dealership that will guarantee their cars. Frank wheels and deals you and once you drive off that lot it's now your problem and not theirs. It's really unfortunate because I will never buy another BMW. And it's not because of BMW it's because of the miserable experience I had a California beemers. I tried to take the car back to them to figure out what they could do for me and they wanted no part of helping someone that just spent 36k with them. So consider this when you're in the market for a new car and ask yourself if this is the experience you're seeking. Do yourself a favor and buy direct from a authorized BMW dealership not some second hand car lot that is all smoke and mirrors. There's a reason those BMW's are not at the dealership. BMW won't certify them therefore they will eventually have issues.
Todd was a great salesman throughout the process. He was very friendly and calm throughout my test drive. I asked him questions about the car and he responded... to them. He convinced me that the car that I wanted is the car I should purchase.
Some of you will pass by some will stay....those of us who stayed are beaming with our new car! I live in MO and found California Beemers online searching... for an X5 that was loaded. They had a ton of choices with prices to fit. Here comes the good part...Monica my internet/texting wonder was there for me every step of the way. This lady went up and beyond what my expectations of a "CAR SALEGIRL" could be and she just had a child!!! I'm in sales and know when someone "KILLS IT". She is the bomb and would refer any and all friends/family buying a BMW to her. Let's face it everyone...buying a car used to suck......buying from California Beemers was the best car buying experience I've ever had. Monica....thank you for this. My wife cried when I gave her the car. I'll be back! Dave from Missouri
After searching an searching for the Perfect Car, I found it here at California Beemers...... Since I was over 2000 miles away, I had to rely on the info... an pictures the sales team an all the helpful people in the office gave me! Everytime I called I got all of my questions answered, pictures taken an texted to me from their personal cell phone, every detail couldn't have went any smoother!!! Thank you so much Todd, my car was even more Beautiful and Perfect than I could have imagined! You guys Rock!!!! I will forever be a California Beemers Customer
Talk about taking a stressful experience like buying a car and making it the easiest, pleasant experience ever! California Beemers really is the game... changer dealership. From totally cool, engineer salesman Elliot knowing his BMWs to Tim, the easy going general manager, and the BEST finance manager ever Frank. Not having the best credit, Frank was still able to get me a great rate, I bought the car on a Saturday and by Monday, he was able to lower my interest rate by 3%. This really is an awesome dealership, Elliot is extremely knowledgeable and not pushy at all, he even tolerated our 2 kids on the test drive and bought us all lunch, really good guy! I highly recommend this dealership, even Pedro in the detail department is top notch. CALIFORNIA BEEMERS ROCKS! Thank you all for such a great experience!
These guys know their stuff. I dealt with Joshua and Frank and they are just top notch. I bought a 535d rare car and it was absolutely perfect. Joshua... knew everything about the car, ACTUALLY MORE THAN THE DEALER I WENT TO BEFORE I CAME HERE, and Frank set me up with amazing Financing through BMW. Definitely give these guys a shot. They are by far a GEM like everyone else here said.
Love this place, initially the low prices drove me to them, but the customer service made me purchase from them. They only deal in cars with extra clean... pedigrees, customer service is top notch. Very responsive and willing to go above and beyond. If you are buying your car remotely, they make the process easy and take the worry out of buying sight unseen. I inquired about the BMW 740 I bought but was very weary to buy without seeing it in person. Todd from sales took about 25 pictures with his cell phone so I could ensure they weren't doctored or photo shopped (which I'd seen on other dealers websites). The vehicle was so clean based off of the pictures it made the decision to buy it right there very easy, I received exactly what I expected and was extremely happy. Another thing I loved is they don't have a bunch of hidden fees in the price, like I saw with many manufacturer's dealers. I already referred them to a couple friends and will continue to in the future. Highly recommend them.
I saw these guys on autotrader and didn't know if they were for real. The prices were like 3-4 thousand less than other dealers. I went and checked them... out for my self. I test drove a couple cars with Elliott. He answered every question also taught me a few things. I'm the type of person that hates buying cars and the whole process but they were really easy. They didn't hassle me or try any shady tricks. I'm planning on getting a 528 in the next few days. This place was a nice change from other car dealerships. They have a really big inventory. I would never give a car dealership 5 stars just because i hate it but they earned the 5 stars.
Friendly salesmen, no haggle prices, and beautiful cars. I had a specific car in mind from Truecar. They had it detailed and ready for me. Easy, stress... free experience.