Reviews
Write a reviewQuick to get us out there to test drive.
Quick to get us out there to test drive. But once we went in to talk about purchasing the vehicle possibly; and making a reasonable cash offer. They literally laughed in our face- clearly wasn’t going to negotiate or try to make a deal at all on either end. We walked out, and that was that. They didn’t even call to follow up with us or check back in. No other customers were even at the dealership at the time- it was completely dead.
Quick to get us out there to test drive.
Quick to get us out there to test drive. But once we went in to talk about purchasing the vehicle possibly; and making a reasonable cash offer. They literally laughed in our face- clearly wasn’t going to negotiate or try to make a deal at all on either end. We walked out, and that was that. They didn’t even call to follow up with us or check back in. No other customers were even at the dealership at the time- it was completely dead.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (419) 332-8236 when you have a chance. Thank you, and we look forward to hearing from you.
Quick to get us out there to test drive.
Quick to get us out there to test drive. But once we went in to talk about purchasing the vehicle possibly; and making a reasonable cash offer. They literally laughed in our face- clearly wasn’t going to negotiate or try to make a deal at all on either end. We walked out, and that was that. They didn’t even call to follow up with us or check back in. No other customers were even at the dealership at the time- it was completely dead.
Quick to get us out there to test drive.
Quick to get us out there to test drive. But once we went in to talk about purchasing the vehicle possibly; and making a reasonable cash offer. They literally laughed in our face- clearly wasn’t going to negotiate or try to make a deal at all on either end. We walked out, and that was that. They didn’t even call to follow up with us or check back in. No other customers were even at the dealership at the time- it was completely dead.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (419) 332-8236 when you have a chance. Thank you, and we look forward to hearing from you.
The dealership was quick to respond but wasn’t interested
The dealership was quick to respond but wasn’t interested in working on the price of the vehicle or on what they would give me for my vehicle. They didn’t really seem to be interested in trying to work a deal.
The dealership was quick to respond but wasn’t interested
The dealership was quick to respond but wasn’t interested in working on the price of the vehicle or on what they would give me for my vehicle. They didn’t really seem to be interested in trying to work a deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Sharenea, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (419) 332-8236 so we may assist you in moving forward towards a resolution.
I know I can trust Bauman Auto with my Chevy Equinox to
I know I can trust Bauman Auto with my Chevy Equinox to do all the maintenance to keep my car running smoothly! Thank you!
I know I can trust Bauman Auto with my Chevy Equinox to
I know I can trust Bauman Auto with my Chevy Equinox to do all the maintenance to keep my car running smoothly! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Deb, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Automotive Service
The staff at Baumann in Port Clinton are friendly and efficient. The waiting area is clean & comfortable.
Automotive Service
The staff at Baumann in Port Clinton are friendly and efficient. The waiting area is clean & comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kathleen, we're happy you found our staff to be so supportive during your experience here at Baumann Auto Center, INC.. If you have any further questions, please give us a call. We're always happy to help!
Don’t follow up on vehicle issues and the general
Don’t follow up on vehicle issues and the general manager never returned my calls
Don’t follow up on vehicle issues and the general
Don’t follow up on vehicle issues and the general manager never returned my calls
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (419) 732-3148 when you have an opportunity, and we will be more than happy to try and turn your experience around.
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (419) 732-3148 when you have an opportunity, and we will be more than happy to try and turn your experience around.
I really like the way I wasn’t pressured into buying a
I really like the way I wasn’t pressured into buying a car I didn’t want.
I really like the way I wasn’t pressured into buying a
I really like the way I wasn’t pressured into buying a car I didn’t want.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for you 5 star review. We really appreciate it. Take care!
Very friendly staff, always tries to accommodate and...
Very friendly staff, always tries to accommodate and service their customers in an efficient manner.
Very friendly staff, always tries to accommodate and...
Very friendly staff, always tries to accommodate and service their customers in an efficient manner.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
This dealership is always efficient and kind. Takes about...
This dealership is always efficient and kind. Takes about 45 mins for an oil change, but the lobby is clean and comfortable to wait in. I never feel pressured here.
This dealership is always efficient and kind. Takes about...
This dealership is always efficient and kind. Takes about 45 mins for an oil change, but the lobby is clean and comfortable to wait in. I never feel pressured here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Because they got my car in and found out the problem and...
Because they got my car in and found out the problem and fix it and had the parts in stock! Will come back!
Because they got my car in and found out the problem and...
Because they got my car in and found out the problem and fix it and had the parts in stock! Will come back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair