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South Bay BMW

(1,611 reviews)
Visit South Bay BMW
Sales hours: 10:00am to 7:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 10:00am–7:00pm 8:00am–5:30pm
Tuesday 10:00am–7:00pm 8:00am–5:30pm
Wednesday 10:00am–7:00pm 8:00am–5:30pm
Thursday 10:00am–7:00pm 8:00am–5:30pm
Friday 10:00am–7:00pm 8:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 10:00am–6:00pm Closed
New (888) 902-4155 (888) 902-4155
Used (888) 902-6599 (888) 902-6599
Service (888) 910-3795 (888) 910-3795

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since July 2024.
If you're looking for a one-stop shop for all your automotive needs, our BMW dealership near Los Angeles is the right choice. At South Bay BMW, serve Hawthorne and beyond by offering high-quality inventory, certified automotive service, and affordable financing. Our team is committed to providing exceptional customer service and a pressure-free environment where your satisfaction is the priority. With everything from our streamlined shopping experience to our selection of the latest BMW lineup, you can discover the inventory and services you need with more convenience.
BMW Center of Excellence

Service center

Phone number (888) 910-3795

Service hours

Monday
8:00am–5:30pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–5:30pm
Thursday
8:00am–5:30pm
Friday
8:00am–5:30pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(1,611 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Initially would have rated a 5 based on Sales experience,

Initially would have rated a 5 based on Sales experience, shortly after having the car, identified an issue with the key FOBs, as it would not adjust the seats between FOB1 and FOB2. Took the car back multiple times, they finally tested on 2 other X3’s with the same results, stated was a I9 software defect. After a month still no update, so have to manually adjust the seats between FOB users. Have to question what’s next with the I9 software if something as basic as adjusting seat positions between profiles doesn’t work.

Initially would have rated a 5 based on Sales experience,

Initially would have rated a 5 based on Sales experience, shortly after having the car, identified an issue with the key FOBs, as it would not adjust the seats between FOB1 and FOB2. Took the car back multiple times, they finally tested on 2 other X3’s with the same results, stated was a I9 software defect. After a month still no update, so have to manually adjust the seats between FOB users. Have to question what’s next with the I9 software if something as basic as adjusting seat positions between profiles doesn’t work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Initially would have rated a 5 based on Sales experience,

Initially would have rated a 5 based on Sales experience, shortly after having the car, identified an issue with the key FOBs, as it would not adjust the seats between FOB1 and FOB2. Took the car back multiple times, they finally tested on 2 other X3’s with the same results, stated was a I9 software defect. After a month still no update, so have to manually adjust the seats between FOB users. Have to question what’s next with the I9 software if something as basic as adjusting seat positions between profiles doesn’t work.

Initially would have rated a 5 based on Sales experience,

Initially would have rated a 5 based on Sales experience, shortly after having the car, identified an issue with the key FOBs, as it would not adjust the seats between FOB1 and FOB2. Took the car back multiple times, they finally tested on 2 other X3’s with the same results, stated was a I9 software defect. After a month still no update, so have to manually adjust the seats between FOB users. Have to question what’s next with the I9 software if something as basic as adjusting seat positions between profiles doesn’t work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Al was great!

Al was great! The easiest car buying experience I’ve had and I love my new i5!

Al was great!

Al was great! The easiest car buying experience I’ve had and I love my new i5!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thanks for the recent review of South Bay BMW. We love to hear you had a wonderful experience working with Al! Thanks for choosing South Bay BMW, enjoy your new BMW i5 for many miles ahead!

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I recently had the chance to test drive a BMW at a

I recently had the chance to test drive a BMW at a dealership in Torrance, California, and I have to say, it was quite an experience! From the moment I walked in, the staff was friendly and welcoming. They didn't rush me at all and took the time to answer all my questions about the different models. When it came time for the test drive, I hopped into a sleek 3 Series. Honestly, I was a bit nervous at first, but once I hit the road, that all faded away. The car felt solid and responsive, and I could definitely feel the power behind the engine. The ride was smooth, and I was pleasantly surprised at how quiet it was inside, even at higher speeds. I loved the tech features, too. The infotainment system was pretty intuitive, making it easy to connect my phone and play my music. Plus, the visibility was excellent, which made navigating through town a breeze. Overall, my test drive experience at the BMW dealership in Torrance was really enjoyable. I left feeling excited about the possibility of owning one of those incredible cars. If you’re considering a BMW, I definitely recommend taking one for a spin! Thanks

I recently had the chance to test drive a BMW at a

I recently had the chance to test drive a BMW at a dealership in Torrance, California, and I have to say, it was quite an experience! From the moment I walked in, the staff was friendly and welcoming. They didn't rush me at all and took the time to answer all my questions about the different models. When it came time for the test drive, I hopped into a sleek 3 Series. Honestly, I was a bit nervous at first, but once I hit the road, that all faded away. The car felt solid and responsive, and I could definitely feel the power behind the engine. The ride was smooth, and I was pleasantly surprised at how quiet it was inside, even at higher speeds. I loved the tech features, too. The infotainment system was pretty intuitive, making it easy to connect my phone and play my music. Plus, the visibility was excellent, which made navigating through town a breeze. Overall, my test drive experience at the BMW dealership in Torrance was really enjoyable. I left feeling excited about the possibility of owning one of those incredible cars. If you’re considering a BMW, I definitely recommend taking one for a spin! Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there! Thank you for sharing your lovely experience with us here at South Bay BMW. We’re so glad to hear the team made you feel welcome and took the time to guide you through the 3 Series. We hope to see you back when you're ready to make that BMW yours!

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Just purchased a 2025 BMW iX at So Bay BMW.

Just purchased a 2025 BMW iX at So Bay BMW. Al Asghari was our sales rep and I can't praise him enough for his professionalism and patience. He listened to us and worked with us to get us the car and pricing that we wanted. We even had to return the next morning due to a scuff that we did not see when we picked up the car at night and within minutes he had the scuff buffed out and back to us and ready to roll. Excellent service, great personality, phenomenal customer service.

Just purchased a 2025 BMW iX at So Bay BMW.

Just purchased a 2025 BMW iX at So Bay BMW. Al Asghari was our sales rep and I can't praise him enough for his professionalism and patience. He listened to us and worked with us to get us the car and pricing that we wanted. We even had to return the next morning due to a scuff that we did not see when we picked up the car at night and within minutes he had the scuff buffed out and back to us and ready to roll. Excellent service, great personality, phenomenal customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your 5-star experience with South Bay BMW! We're delighted to hear that Al provided you with such a professional, patient, and customer-focused experience. We appreciate your kind words and trust in us. Enjoy your incredible new BMW iX, and don’t hesitate to reach out if you ever need anything in the future. Happy driving!

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We spend a total of 9 hours and two day at South Bay BMW

We spend a total of 9 hours and two day at South Bay BMW to buy a CPO car, After hours of negation and clarifying the details off the deal, we came to an agreement. Excited to drive away in my new car we had to go upstairs to finance. After signing all the documents and reviewing warranty, the finance guy went over out monthly payment. To our surprise it was $240 MORE than we agreed upon after clarifying the details 4 separate times with the salesman. When this was brought up to the finance guy, he stated "it is just the down payment and we only need $15,000 more to make the purchase work...like it was no big deal. My sales rep was brought into the room where he apologized for the mistake and they both let my wife and I walk out the door. I asked to speak to the GM and was given Mo at the finance counter. The GM never came out to address the issue. Mo proceeded to explain the numbers to me, of which I 100% understood and he never took ownership for the misinformation or apologized for what happened. With the opportunity to make it right and salvage the sale, he offered me $500 more for my trade in and asked me to increase my loan terms to 84 months! Some how, giving me $500 more for my car and having me pay thousands more in interest is supposed to make this right. I have purchased over 20 vehicles in my life and this by far was the worst dealership experience I have ever encountered. They have a sign stating that they value my Google Review, so here it is.

We spend a total of 9 hours and two day at South Bay BMW

We spend a total of 9 hours and two day at South Bay BMW to buy a CPO car, After hours of negation and clarifying the details off the deal, we came to an agreement. Excited to drive away in my new car we had to go upstairs to finance. After signing all the documents and reviewing warranty, the finance guy went over out monthly payment. To our surprise it was $240 MORE than we agreed upon after clarifying the details 4 separate times with the salesman. When this was brought up to the finance guy, he stated "it is just the down payment and we only need $15,000 more to make the purchase work...like it was no big deal. My sales rep was brought into the room where he apologized for the mistake and they both let my wife and I walk out the door. I asked to speak to the GM and was given Mo at the finance counter. The GM never came out to address the issue. Mo proceeded to explain the numbers to me, of which I 100% understood and he never took ownership for the misinformation or apologized for what happened. With the opportunity to make it right and salvage the sale, he offered me $500 more for my trade in and asked me to increase my loan terms to 84 months! Some how, giving me $500 more for my car and having me pay thousands more in interest is supposed to make this right. I have purchased over 20 vehicles in my life and this by far was the worst dealership experience I have ever encountered. They have a sign stating that they value my Google Review, so here it is.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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They were honest and trustworthy.

They were honest and trustworthy. The car needs a training course to operate. I wish they trained us better. It's still a 3 hour deal to complete everything. I would recommend them though.

They were honest and trustworthy.

They were honest and trustworthy. The car needs a training course to operate. I wish they trained us better. It's still a 3 hour deal to complete everything. I would recommend them though.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Richard, thanks for sharing your 4-star review of South Bay BMW. We're glad to hear you found our team honest and trustworthy, and we appreciate your recommendation. Enjoy your new car, and thank you for choosing South Bay!

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My wife and I spent 3 and a half hours looking at the

My wife and I spent 3 and a half hours looking at the 2025 Z4, 30i, had a deal to come back next day to get it. Manager Junior "Super" Mercado is a super liar. We were paying cash. Salesman Skilor sat with my wife in the car showing her the features for her to drive the car home but Mercado then popped up saying it was sold to someone else. What a creep!

My wife and I spent 3 and a half hours looking at the

My wife and I spent 3 and a half hours looking at the 2025 Z4, 30i, had a deal to come back next day to get it. Manager Junior "Super" Mercado is a super liar. We were paying cash. Salesman Skilor sat with my wife in the car showing her the features for her to drive the car home but Mercado then popped up saying it was sold to someone else. What a creep!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Jay, we are very concerned to see your review of us here at South Bay BMW. We're sorry to hear this vehicle was no longer available for you. Please reach out to us directly at the email below so we can better understand what happened and work to make things right. Thank you for bringing this to our attention. customerservice@mckennacars.com

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Outstanding salesperson, Al.

Outstanding salesperson, Al. Very professional and friendly. Not pushy. Very informative. Answered ask questions thoroughly.

Outstanding salesperson, Al.

Outstanding salesperson, Al. Very professional and friendly. Not pushy. Very informative. Answered ask questions thoroughly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing this 5-star review of South Bay BMW. We’re delighted to hear that Al provided you with such a professional, friendly, and informative experience. We’ll be sure to share your kind words with Al. Enjoy your new vehicle, and we look forward to seeing you again!

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This dealership needs to take their inventory off of

This dealership needs to take their inventory off of cars. I’m 200 miles away from them in Arizona and called to inquire about a x5 in which I was VEEEEERY interested in. The first sales rep I talked to said that they don’t do any financing for people out of state and that I would have to pay them 38THOUSAND in cash 🤣🤣🤣… I thought this guy was joking, hung up, called back, can I speak to the sales manager, he says the same thing… says it’s too difficult. *Lack of effort* You woulda gotten have gotten close to 40 thousand dollars from me but now you get $0 & 0¢! DO NOT SHOP THIS DEALERSHIP, seems very sketchy

This dealership needs to take their inventory off of

This dealership needs to take their inventory off of cars. I’m 200 miles away from them in Arizona and called to inquire about a x5 in which I was VEEEEERY interested in. The first sales rep I talked to said that they don’t do any financing for people out of state and that I would have to pay them 38THOUSAND in cash 🤣🤣🤣… I thought this guy was joking, hung up, called back, can I speak to the sales manager, he says the same thing… says it’s too difficult. *Lack of effort* You woulda gotten have gotten close to 40 thousand dollars from me but now you get $0 & 0¢! DO NOT SHOP THIS DEALERSHIP, seems very sketchy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello, it is disappointing to see your review of us here at South Bay BMW. We understand the importance of flexible financing options, especially for out-of-state buyers, and we're sorry to hear our policies didn’t meet your expectations. If you have any further questions, please don’t hesitate to reach out at the email below. Thank you. customerservice@mckennacars.com

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