Merchants Automotive Group

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Reviews

Average Ratings

4.9
1646 lifetime reviews. Includes reviews of Merchants Automotive Group from DealerRater.com
  • Great Experience

    We bought our pick up truck from Merchants a few years ago and returned to buy another vehicle after our minivan was totaled in an accident. We w...

    Dealer Response

    Thank you for sharing your experience with us we appreciate you . Remember your free car wash once a week . Scott Rienert Internet Manager 1-80...


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    We bought our pick up truck from Merchants a few years ago and returned to buy another vehicle after our minivan was totaled in an accident. We went back to see Joe but Ryan Spada helped us out!! We had been looking online EVERYWHERE and had been working with another dealership and salesman(who was less than professional). Ultimately we went with Merchants and Ryan because he went to bat for us with the price of the vehicle and other options!!! Ryan was so kind and friendly! I would recommend anyone try Merchants, go see Ryan or Joe! Thank you so much for working with us!!:)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience with us we appreciate you . Remember your free car wash once a week . Scott Rienert Internet Manager 1-800-288-6999


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  • 2nd Merchants Purchase! My first with Charles!

    Charles was very helpfull with showing me the vechiles i was interesed in.


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    Charles was very helpfull with showing me the vechiles i was interesed in.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Top Notch

    My wife and I went to Merchants just to see what they had on the lot and we were greeted by Ryan Spada. We didn't want to get too far into the pro...


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    My wife and I went to Merchants just to see what they had on the lot and we were greeted by Ryan Spada. We didn't want to get too far into the process as it was 7 pm on a weeknight but Ryan made us feel so comfortable that we ended up buying our Nissan Altima that night! Ryan was professional and kind and made the process so easy. No pushing us or trying too hard, just very genuine. He truly went above and beyond for us and made sure that he took care of us from the greeting right up until we drove off the lot. I would recommend Merchants and ESPECIALLY Ryan Spada to anyone interested in a new or used vehicle! I will also mention when Ryan brought us over to schedule our first oil change (first one is free!!) the gentleman that works in service (can't recall his name) was incredibly nice as well and welcomed us to the Merchants Auto family. The finance manager was so nice and easy to work with too!! What a team they have!! Thanks for everything, Merchants!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fast and easy
    May 26, 2017

    Working with Jim Smith was so relaxing and easy. He made what I thought would be stressful, into something quite pleasant. And, Thank you, to Gord...


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    Working with Jim Smith was so relaxing and easy. He made what I thought would be stressful, into something quite pleasant. And, Thank you, to Gordon Lewis, for finding me the best deal with payments in my budget. I tell everyone to go there if they need a new car.

    Does recommend this dealer

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  • Great experience buying my car
    May 26, 2017

    I bought a car in a private sale and it was the worst experience of my life. Went to Merchants Auto in Hooksett and they helped me get a car that ...


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    I bought a car in a private sale and it was the worst experience of my life. Went to Merchants Auto in Hooksett and they helped me get a car that I feel is a perfect fit for me. I didn't have any idea what I needed. I told Richard what I was looking for and the first car he showed me was the one.

    Does recommend this dealer

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  • Informative and helpful
    May 25, 2017

    Joe answered all my questions, was helpful and courteous. He walked me through the free first oil change. I was surprised to find out about the fr...


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    Joe answered all my questions, was helpful and courteous. He walked me through the free first oil change. I was surprised to find out about the free car washes.

    Does recommend this dealer

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  • Chevy Cruze

    Went through Ryan Spada to buy my 2016 Cruze. Very helpful, not pushy at all, and a better buying experience than any other place i have been. Wou...


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    Went through Ryan Spada to buy my 2016 Cruze. Very helpful, not pushy at all, and a better buying experience than any other place i have been. Would recommend Merchants and Ryan to anybody looking for a used car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Car buying made simple
    May 25, 2017

    Mark and Eric made the car buying process at Merchants very simple. I told them my budget, and my max payment and they came in right where it nee...


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    Mark and Eric made the car buying process at Merchants very simple. I told them my budget, and my max payment and they came in right where it needed to be. My wife and I could not have been happier with a newer, very low mileage vehicle, and the great respect we were shown from the second we walked in the door.

    Does recommend this dealer
    Came in for service or repair

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  • great experience all around Ryan Spada is awesome

    Call Ryan Spada if your looking for a car he will get you into the car you want !!


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    Call Ryan Spada if your looking for a car he will get you into the car you want !!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Painless
    May 21, 2017

    Lisa made this smooth and seamless. She went above and beyond and got me into a great car quickly! I would recommend her and Merchants to my friends.


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    Lisa made this smooth and seamless. She went above and beyond and got me into a great car quickly! I would recommend her and Merchants to my friends.

    Does recommend this dealer

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