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Bill Hudgins Automotive Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (26 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–7:00pm 8:00am–5:00pm
Saturday 8:30am–4:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (26 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Hudgins Automotive Inc. from DealerRater.

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Dishonest

This dealership is dishonest. I don't know how they sleep at night. They damaged my dash during an air bag recall but state it was not them.

Dishonest

This dealership is dishonest. I don't know how they sleep at night. They damaged my dash during an air bag recall but state it was not them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We performed the Air Bag recall as directed by going through the glove box. We did not do anything with the dash. The dash was already cracked and had a dash cap over the original dash when it was brought in to us.

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Great Dealership!

I love dealing with this family owned dealership. They treat me like I am on of theirs. From purchasing our last three automobiles to having repairs and routine maintenance, I love working with everyone there!

Great Dealership!

I love dealing with this family owned dealership. They treat me like I am on of theirs. From purchasing our last three automobiles to having repairs and routine maintenance, I love working with everyone there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service always

The service center personnel are always courteous and professional. I have a place to wait for car or they will call me when my car is ready. If I must be somewhere before my car is finished they will loan me a car to complete my task. The trust works both ways in this relationship with Bill Hudgins GMC. I wouldn't have my car serviced anywhere else.

Great service always

The service center personnel are always courteous and professional. I have a place to wait for car or they will call me when my car is ready. If I must be somewhere before my car is finished they will loan me a car to complete my task. The trust works both ways in this relationship with Bill Hudgins GMC. I wouldn't have my car serviced anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealership

Brad Hudgins and Jim Pryne we exceptional. Great experience.Love the Acadia.

Great Dealership

Brad Hudgins and Jim Pryne we exceptional. Great experience.Love the Acadia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Truck service

Great people and great customer service! The only dealer that I have dealt with in years and years. If it does have GMC or Bill Hudgins Automotive Inc. on it I don't want it.

Truck service

Great people and great customer service! The only dealer that I have dealt with in years and years. If it does have GMC or Bill Hudgins Automotive Inc. on it I don't want it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Bill Hudgins GMC as your first choice for all your automotive needs!

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Best Dealership

Professional they had my back something happen they were there

Best Dealership

Professional they had my back something happen they were there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Hudgins GMC and we hope to see you again soon!

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The best experience ever

First class service as always. They go above and beyond to help their customers any way that they can

The best experience ever

First class service as always. They go above and beyond to help their customers any way that they can

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations!

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Service

Amazing service and very helpful and nice staff. Will definitely be back and recommended to friends and family!

Service

Amazing service and very helpful and nice staff. Will definitely be back and recommended to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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Was very happy with my service until......

Was very happy with my repair service until I noticed somebody put one of your silly decals on the back of my SUV without asking me. Not a good policy.

Was very happy with my service until......

Was very happy with my repair service until I noticed somebody put one of your silly decals on the back of my SUV without asking me. Not a good policy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we regret to hear that you had this experience with us.

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Service

Always treated like you are there number one customer!

Service

Always treated like you are there number one customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the positive feedback! We look forward to serving you again soon.

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See all 26 reviews