Mechanicsville Toyota

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
380 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    April 22, 2020

    Everyone was so nice and helpful. Quick and efficient. Keeping everything cleaned. Even helped keep my costs low and affordable

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for this fantastic review! Please let us know if there's anything else we can do for you. John Nickens, General Manager | jnickens@p...ageauto.com

  • 5.0 out of 5
    April 21, 2020

    Fair pricing, courteous staff. Always receive great service at this location. It is the only place I go for service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Thanks for choosin...g Mechanicsville Toyota! Take care and have a great day. John Nickens, General Manager | jnickens@pageauto.com

  • September 26, 2013

    I actually ended up buying a car somewhere else simply because they had the used car I was looking for but my experience with Mechanicsville Toyota was... excellent. They did everything they could to provide the right car and deal for me. I definitely would consider them again.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    April 20, 2020

    The service staff seem to have a personal investment in making my visit a success. The folks here do a fine job!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! John Nickens, General Manager | jnickens@pageauto.com

  • 5.0 out of 5
    April 20, 2020

    Promptness and professionalism. Very timely and went above and beyond. Service advisor kept me abreast of progress and what work was being performed.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words, John. We look forward to seeing you again in the future! John Nickens, General Manager | jnickens@pageauto.com

  • 5.0 out of 5
    April 20, 2020

    Great customer service and sales associates. There is always room for improvement in other areas. Enjoying my brand new vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and... for leaving such an awesome review! John Nickens, General Manager | jnickens@pageauto.com

  • 5.0 out of 5
    April 20, 2020

    Above and beyond service. Easy to do business with not your typical car buying experience. Will definitely go there again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Michael, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's h...ow every car buying experience should be. We are sincerely grateful for your business! John Nickens, General Manager | jnickens@pageauto.com

  • 5.0 out of 5
    April 20, 2020

    Great customer service. Always helpful and respectful, never a long wait. Easy to get a appointment. Always let you know if there is a problem before... they fix anything.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are... any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thanks for choosing Mechanicsville Toyota! John Nickens, General Manager | jnickens@pageauto.com

  • 5.0 out of 5
    April 20, 2020

    Quality Service, polite service people. Clean atmosphere. I am a repeat customer. Drinks and coffee is accessible. Under the virus conditions they were... regularly dissecting.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Pat, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback w...ith our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Thanks for choosing Mechanicville Toyota for your automotive needs! John Nickens, General Manager | jnickens@pageauto.com

  • 5.0 out of 5
    April 20, 2020

    Came in to get my car serviced and replace the coin holder. It was done in less that 2 hrs

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michelle, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us... for anything else. Thank you for choosing Mechanicsville Toyota's Service Department. John Nickens, General Manager | jnickens@pageauto.com

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