Everyone was so nice and helpful. Quick and efficient. Keeping everything cleaned. Even helped keep my costs low and affordable 😉
Thank you so much for this fantastic review! Please let us know if there's anything else we can do for you. John Nickens, General Manager | email@example.com
Great customer service and sales associates. There is always room for improvement in other areas. Enjoying my brand new vehicle.
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! John Nickens, General Manager | firstname.lastname@example.org
Above and beyond service. Easy to do business with not your typical car buying experience. Will definitely go there again.
Michael, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! John Nickens, General Manager | email@example.com
Great Service goes a long way!
The service staff seem to have a personal investment in making my visit a success. The folks here do a fine job!
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! John Nickens, General Manager | firstname.lastname@example.org
Promptness and professionalism. Very timely and went above and beyond. Service advisor kept me abreast of progress and what work was being performed.
We appreciate the kind words, John. We look forward to seeing you again in the future! John Nickens, General Manager | email@example.com
Fair pricing, courteous staff
Fair pricing, courteous staff. Always receive great service at this location. It is the only place I go for service.
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Thanks for choosing Mechanicsville Toyota! Take care and have a great day. John Nickens, General Manager | firstname.lastname@example.org
work was done in a timely fashion but repairs preformed were not needed. Disappointing!!! I would appreciate a follow up on this matter
I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. John Nickens, General Manager | email@example.com
Quality Service, polite service people. Clean atmosphere. I am a repeat customer. Drinks and coffee is accessible. Under the virus conditions they were regularly dissecting.
Pat, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Thanks for choosing Mechanicville Toyota for your automotive needs! John Nickens, General Manager | firstname.lastname@example.org
Came in to get my car serviced and replace the coin holder. It was done in less that 2 hrs
Michelle, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mechanicsville Toyota's Service Department. John Nickens, General Manager | email@example.com
Great customer service. Always helpful and respectful, never a long wait. Easy to get a appointment. Always let you know if there is a problem before they fix anything.
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thanks for choosing Mechanicsville Toyota! John Nickens, General Manager | firstname.lastname@example.org