Audi Fort Washington

3.6 out of 5 3.6

Reviews

3.6 out of 5 3.6
89 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 11, 2019

    I have been coming het for over 5 years and I always receive excellent service. The staff is very helpful. They have an amazing new facility!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2019

    I am updating my most recent experience with Willow Grove. After my initial negative experience with this dealership, we received a call . Peter Shumar... went above and beyond to rectify problem . Dealership obtained needed software and put Frank their very competent service rep on it .Problem was resolved in one short visit. Will owe Grove redeemed themselves. Everyone deserves a chance to make it right and they did it perfectly. I would recommend this dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • April 4, 2017

    Great service my car salesman Leslie really made my car shopping experience great and was very helpful in finding me a car I and my fiancé both love

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    January 10, 2019

    I was not happy with this dealership. My salesperson Victor sold me a car without providing me with valuable information that may have effected his sale... . After finding out I was not happy , they did nothing to try and help me with my dissatisfaction. Just wanted the sale and then see ya attitude. Did not return my calls. I would not recommend this dealership, they are not forthcoming.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2018

    I went in for routine maintenance on my Audi and this pretty girl with bright blue - green eyes greets me with a smile and checks me in was extremely sweet... and asked how my day was goin not only was she awesome but i left my keys in the loaner i returned that she checked in and she was sweet enough to contact me me , but i was already back at base I can’t remember her name but I’ll be back for sure because of that beautiful sweet girl!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    March 5, 2018

    awful service rude salesmen Scott carina made sure I won't be back. were extremely disrespectful to my family members after I've purchased 3 cars already... gave us the brush off

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    March 4, 2017

    Poor and not responsive to customer and don't care if you bring your car for recall service

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 4, 2017

    Very poor service they don't care about services ! While picking up my car from service it was dirty

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 15, 2017

    Pleasure doing business with Ron. We purchased 2 cars... although the cars sell themselves Ron showed us even more advantages of owning an Audi

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 27, 2016

    John Li was wonderful at keeping in touch with us as we waited for our car to come in. The actual purchase was very easy and quick. And John did everything... he could to set up the car for us, making life even easier.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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