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I have been coming het for over 5 years and I always receive excellent service. The staff is very helpful. They have an amazing new facility!
I am updating my most recent experience with Willow Grove. After my initial negative experience with this dealership, we received a call . Peter Shumar... went above and beyond to rectify problem . Dealership obtained needed software and put Frank their very competent service rep on it .Problem was resolved in one short visit. Will owe Grove redeemed themselves. Everyone deserves a chance to make it right and they did it perfectly. I would recommend this dealership.
Great service my car salesman Leslie really made my car shopping experience great and was very helpful in finding me a car I and my fiancé both love
I was not happy with this dealership. My salesperson Victor sold me a car without providing me with valuable information that may have effected his sale... . After finding out I was not happy , they did nothing to try and help me with my dissatisfaction. Just wanted the sale and then see ya attitude. Did not return my calls. I would not recommend this dealership, they are not forthcoming.
I went in for routine maintenance on my Audi and this pretty girl with bright blue - green eyes greets me with a smile and checks me in was extremely sweet... and asked how my day was goin not only was she awesome but i left my keys in the loaner i returned that she checked in and she was sweet enough to contact me me , but i was already back at base I can’t remember her name but I’ll be back for sure because of that beautiful sweet girl!
awful service rude salesmen Scott carina made sure I won't be back. were extremely disrespectful to my family members after I've purchased 3 cars already... gave us the brush off
Poor and not responsive to customer and don't care if you bring your car for recall service
Very poor service they don't care about services ! While picking up my car from service it was dirty
Pleasure doing business with Ron. We purchased 2 cars... although the cars sell themselves Ron showed us even more advantages of owning an Audi
John Li was wonderful at keeping in touch with us as we waited for our car to come in. The actual purchase was very easy and quick. And John did everything... he could to set up the car for us, making life even easier.