2nd Vehicle in 2 years!!!
The overall experience was spectacular, which predicated my return for a 2nd vehicle. I purchased a XC90 in 2019 and had such an awesome experience that I returned to trade in my truck to lease a S60. Everyone (sales, financing, service with an extensive COVID-19 clean, managers, etc.) were exceptional!
Hi Salima, thank you for your loyalty. We aim to become the best in automotive. So glad we were able to WOW you. - Pete Kesterson, General Manager.
Surprisingly easy sales process
I really appreciated the no pressure sales process. The test drive area outside of the dealership was also a nice plus as i was able to size up the XC90 v XC60. I was also pleasantly surprised by the low pressure, accommodating feel we got from the finance officer. Much appreciated. The vehicle was perfectly staged for pickup and looked great. I also want to mention that the sales person (Jamer) called to check in with me a few days later.
Thank you for the kind words, Mark. -Jon Holl, General Manager.
Volvo 20121 XC90 Recahrge.
'm extremely happy wid the service I have received from Kushal my sales rep.( Don Beyer Volvo Cars Dulles Va ) In the future I will use Don Beyer gain will also recommend friends and family.
Hi Sara, thank you for taking the time to give us feedback. We are very happy to have earned your loyalty. I will pass along your kind words to the team.-Jon Holl General Manager
The Beyer Volvo of Dulles Team are friendly, efficient, and helpful. The waiting areas are quiet, clean and pleasant. I won’t take my car anywhere else for service.
I cannot say enough about Ted my service advisor
I have been going to this dealer for the last five years! I can not imagine going to any other ever!!! Service is off the chart unlike any I have ever experienced! Ted is amazing and Tod is the best boss ever. It’s a family feeling ! I’m forever grateful!
Great customer service. Very friendly and professional. I have been using this Don Beyer facility for 9 years. Would not think about going to another facility. The customer rep keeps me informed about the work process and let's me know upfront if any additional work might be required and what the cost will be. This facility is modern and clean.
Service department is friendly and knowledgeable.
The service staff does a great job communicating and repairing what needs to be done. They are always friendly and professional. I’ve been taking my car here for 9 years, and they keep it in great running order.
Knowledgeable professionals. It's that simple. Excellent product knowledge, inviting environment, kind and courteous reception, management and sales team. Everyone was very kind and helpful. Will most likely buy a Volvo again based on this experience.
My service agent, Ali, was great. I called and made repair appointment earlier in the week. On the appointment day he was ready got got me on my way in a flash. The cost estimate he provided was on target and the car was repaired and ready on time.
Always Great Service
Although I did not purchase my 2019 XC60 from Don Beyer Dulles, I returned there for service as I have for all my Volvos. I travel from PA down to Dulles because I trust them to perform the services correctly, cleanly, and in a timely fashion. Ali Aiaii was my service consultant and he made sure I was kept apprised of the status of the service throughout the process. There are other Volvo dealers nearer to me, but there are none better for service than Don Beyer Dulles.