West Broad Honda

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
501 lifetime reviews.

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  • 5.0 out of 5
    April 12, 2021

    West Broad Honda will always take great care of all your auto service needs.

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  • 5.0 out of 5
    April 11, 2021

    Melissa took care of all of our needs in a reasonable time. West Broad Honda has a great service Department.

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  • January 6, 2014

    I don’t understand the negative reviews that have been afforded to this dealership, at least on the sales side of the house. I have closed two car deals... with Tim Cartwright and both times he has been extremely knowledgeable, ethical and a joy to work with. Both times, credit was not an issue. I knew what car I wanted, what I wanted to pay (both times lower than West Broad Honda had in mind) and Tim was able to justify to his management where I was coming from (I presented research) and close the deal very quickly. Finance managers easy to work with and make an effort to beat even Honda’s financing to save you money. The entire process was sub-2 hours and I was on the road. The service side of the house needs work, but I feel that they are making improvements.

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    Dealer Response

    I want to thank you for your positive review! Customer Satisfaction is very important to us at West Broad Honda.. Whether you decide to purchase a Bra...nd New Honda or one of our pre-owned vehicles, we want our integrity and transparency to earn your respect and your business. We greatly appreciate the positive review's given to us and can only improve from any negatives ones!

  • 5.0 out of 5
    April 5, 2021

    The total staff is friendly plus they know their cars and all the special things that come on the cars

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    Shopped for a new car
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  • 5.0 out of 5
    April 4, 2021

    Excellent service, my car was done in a timely fashion

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  • 5.0 out of 5
    March 30, 2021

    They were professional and appeared to have my best interest in mind throughout the process.

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  • 5.0 out of 5
    March 27, 2021

    I was listened to and got a fair deal. I would recommend West Broad Honda to family and friends. My salesperson was Kovy and he did an excellent job.

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  • 5.0 out of 5
    March 24, 2021

    Recall appointment was easily scheduled at a time that was convenient for me. I was told how long the inspection and/or repair would take and it was... accomplished within that time frame.

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  • 5.0 out of 5
    March 22, 2021

    I leased a new 2021 CR-V from this dealership. Excellent experience with Rob Ramer a salesperson weve worked with many times before. No stress, no arm... twisting sales strategy, just very relaxed and friendly! Id gladly recommend West Broad Honda and Rob Ramer to any friend or family member!

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  • 5.0 out of 5
    March 2, 2021

    Good dealership to work with. I got a lot of help choosing my vehicle and have had good service from the service department. I would recommend this dealership!

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