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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 6:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 5:00 PM
Sun Closed
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Reviews

4.8
474 lifetime reviews. Includes reviews of Imperial Ford from DealerRater.com
  • Purchase of 2015 Ford Mustang

    I recently purchased a 2015 Ford Mustang and worked with Gerard Souza in the process. Initially, I had contact with Harry Johnson in Internet Sale...

    Dealer Response

    Dear Mustang Buff, Thank you for your business and for taking the time to share your kind words about Gerard Souza and your experience at Imperia...


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    I recently purchased a 2015 Ford Mustang and worked with Gerard Souza in the process. Initially, I had contact with Harry Johnson in Internet Sales, who was very responsive and demonstrated good follow-up skills. Gerard was very knowledgeable, professional, and a pleasure to work with. He made the process as stressless as possible and a positive experience. He's very thorough, patient, and a genuinely nice individual. And, he's has excellent follow-up skills. I had to have a minor scuff repaired on the interior, and he coordinated and followed through on ensuring the repair was completed timely. My experience with the service department was also very favorable. Justin coordinated the repair work.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Mustang Buff, Thank you for your business and for taking the time to share your kind words about Gerard Souza and your experience at Imperial Ford. Gerard and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cats Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.


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  • Awesome service
    May 21, 2017

    I just want to make it a point to say thank you to Rick and the Ford service team. I came in over the weekend without an appointment and needed a ...

    Imperial Ford

    Thank you for your business and for taking the time to share your kind words about Richard Borelli and your experience at Imperial Ford. Richard ...


    Show Full Review

    I just want to make it a point to say thank you to Rick and the Ford service team. I came in over the weekend without an appointment and needed a tire fast. As soon as I walked in the door Rick greated me and helped me right away I was in and back on my way in 1 hour. Thanks again for the service you have a customer for life.

    Does recommend this dealer
    Came in for service or repair
    Imperial Ford

    Thank you for your business and for taking the time to share your kind words about Richard Borelli and your experience at Imperial Ford. Richard and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.


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  • Service Engine Light
    May 18, 2017

    Took my 2012 Ford Focus in as the Engine Service light came on. It was due to an O2 sensor, which was covered by extended warranty. Also fixed t...

    Imperial Ford

    Thank you for your business and for taking te time to share your kind words about Donald Hanscom and your experience at Imperial Ford. Don and th...


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    Took my 2012 Ford Focus in as the Engine Service light came on. It was due to an O2 sensor, which was covered by extended warranty. Also fixed the driver side power window switch and a couple of other small things found. I had hoped to pick the car up by noon, due to work schedule, but they had to send for the window switch part. Car was ready next day, got a voice message from Don Hanscom. Service was great, as usual. Never used to trust dealers, doing most maintenance myself, but I take the car to the dealer every time due to the great service.

    Does recommend this dealer
    Came in for service or repair
    Imperial Ford

    Thank you for your business and for taking te time to share your kind words about Donald Hanscom and your experience at Imperial Ford. Don and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.


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Service & Repair

About Our Dealership

Dealer on Cars.com since April 2007

At Imperial, we have over 52 acres of new and pre-owned vehicles for you to choose from! Stop and and join us for a shopping experience like no other! Along with our outstanding inventory, we also offer a fun, comfortable showroom for your whole family to enjoy! Plus stop in to our on site diner for a great meal! We look forward to meeting you!

"52 Acres of New and Pre-Owned Cars! Drive a Little to Save a Lot in the Little Town of Mendon!"