New 866-738-6237 Dealer Website
Used 866-906-9280 Email Dealer
Service 866-656-5390

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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 6:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 5:00 PM
Sun Closed
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Reviews

4.8
Average based on 160 reviews.
  • Purchase of 2015 Ford Mustang

    I recently purchased a 2015 Ford Mustang and worked with Gerard Souza in the process. Initially, I had contact with Harry Johnson in Internet Sale...

    Dealer Response

    Dear Mustang Buff, Thank you for your business and for taking the time to share your kind words about Gerard Souza and your experience at Imperia...


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    I recently purchased a 2015 Ford Mustang and worked with Gerard Souza in the process. Initially, I had contact with Harry Johnson in Internet Sales, who was very responsive and demonstrated good follow-up skills. Gerard was very knowledgeable, professional, and a pleasure to work with. He made the process as stressless as possible and a positive experience. He's very thorough, patient, and a genuinely nice individual. And, he's has excellent follow-up skills. I had to have a minor scuff repaired on the interior, and he coordinated and followed through on ensuring the repair was completed timely. My experience with the service department was also very favorable. Justin coordinated the repair work.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dear Mustang Buff, Thank you for your business and for taking the time to share your kind words about Gerard Souza and your experience at Imperial Ford. Gerard and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cats Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.


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  • Great experience at Imperial Ford!

    A little while back, my daughter and I went into Imperial Ford to see what she could get for her Kia Optima if she traded it in. When we got ther...

    Dealer Response

    Dear Sherry Flois: Thank you for your business and for taking the time to share your kind words about Maaz Al Nhas and your experience at Imperial...


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    A little while back, my daughter and I went into Imperial Ford to see what she could get for her Kia Optima if she traded it in. When we got there, we were greeted by Maaz Al Nahas, who worked with us in getting an estimate. During this time, my daughter mentioned that she had seen a Ford Escape online that she really liked. Maaz located the car and we took it for a ride. My daughter loved the car! Maaz talked with us about the pricing of the car and answered all of our questions. I really appreciated how transparent he was about everything regarding the transaction. We ended up sitting down with Omar Ihjul, the Business Manager, who worked the numbers on the trade-in price for the Kia, as well as with the financing with the banks, to get us the best deal possible for my daughter’s car loan. We spent the afternoon at the dealership as Maaz and Omar worked with us, doing whatever they could to help my daughter purchase the car she wanted. A few hours after arriving to a get a trade-in price for her Kia, we left with a new Ford Escape, the car she wanted! We are so appreciative of the time that Maaz and Omar took to help this transaction take place. I would highly recommend this dealership, and these two individuals in particular, for anyone looking to purchase their next automobile. I will definitely be purchasing my next Ford vehicle from them!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dear Sherry Flois: Thank you for your business and for taking the time to share your kind words about Maaz Al Nhas and your experience at Imperial Ford. Maaz and the entire staff here at Imperial truly appreciate it Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.


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  • Imperial

    IMPERIAL...one of the best dealerships around. Great sales and service...there's a car there for you.

    Dealer Response

    Dear Imperial: Thank you for your business and for taking the time to share your kind words about Imperial Ford The entire staff here at Imperial...


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    IMPERIAL...one of the best dealerships around. Great sales and service...there's a car there for you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Imperial: Thank you for your business and for taking the time to share your kind words about Imperial Ford The entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and acquaintances to us.


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Service & Repair

About Our Dealership

Dealer on Cars.com since April 2007

At Imperial, we have over 52 acres of new and pre-owned vehicles for you to choose from! Stop and and join us for a shopping experience like no other! Along with our outstanding inventory, we also offer a fun, comfortable showroom for your whole family to enjoy! Plus stop in to our on site diner for a great meal! We look forward to meeting you!

"52 Acres of New and Pre-Owned Cars! Drive a Little to Save a Lot in the Little Town of Mendon!"