Imperial Ford

I recently purchased a 2015 Ford Mustang and worked with Gerard Souza in the process. Initially, I had contact with Harry Johnson in Internet Sales, who was very responsive and demonstrated good follow-up skills. Gerard was very knowledgeable, professional, and a pleasure to work with. He made the process as stressless as possible and a positive experience. He's very thorough, patient, and a genuinely nice individual. And, he's has excellent follow-up skills. I had to have a minor scuff repaired on the interior, and he coordinated and followed through on ensuring the repair was completed timely. My experience with the service department was also very favorable. Justin coordinated the repair work.

A little while back, my daughter and I went into Imperial Ford to see what she could get for her Kia Optima if she traded it in. When we got there, we were greeted by Maaz Al Nahas, who worked with us in getting an estimate. During this time, my daughter mentioned that she had seen a Ford Escape online that she really liked. Maaz located the car and we took it for a ride. My daughter loved the car! Maaz talked with us about the pricing of the car and answered all of our questions. I really appreciated how transparent he was about everything regarding the transaction. We ended up sitting down with Omar Ihjul, the Business Manager, who worked the numbers on the trade-in price for the Kia, as well as with the financing with the banks, to get us the best deal possible for my daughter’s car loan. We spent the afternoon at the dealership as Maaz and Omar worked with us, doing whatever they could to help my daughter purchase the car she wanted. A few hours after arriving to a get a trade-in price for her Kia, we left with a new Ford Escape, the car she wanted! We are so appreciative of the time that Maaz and Omar took to help this transaction take place. I would highly recommend this dealership, and these two individuals in particular, for anyone looking to purchase their next automobile. I will definitely be purchasing my next Ford vehicle from them!

IMPERIAL...one of the best dealerships around. Great sales and service...there's a car there for you.