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Ira Lexus of Danvers

(2,367 reviews)
Visit Ira Lexus of Danvers
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday 11:30am–5:00pm Closed
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award

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New (978) 767-9127 (978) 767-9127
Used (978) 767-9424 (978) 767-9424
Service (978) 767-9632 (978) 767-9632

Inventory

See all 129 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2001.
Ira Lexus Danvers is an Elite of Lexus Dealer 28 times. Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back. Also BUY or TRADE your car through our AcceleRide program. Visit our website for more info!
Integrity Transparency Professionalism and Teamwork are our core values!

Service center

Phone number (978) 767-9632

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wonderful experience all around!

Wonderful experience all around! My sales person understood my needs and our financial person was clear and informative.

Wonderful experience all around!

Wonderful experience all around! My sales person understood my needs and our financial person was clear and informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The service at Ira Lexus in Danvers is excellent.

The service at Ira Lexus in Danvers is excellent. Everything is explained in great detail to help you make an informed decision about the work needed to be done. I trust their recommendations and the quality of the work. I highly recommend Ira Lexus of Danvers, Jennifer is an exceptional advisor.

The service at Ira Lexus in Danvers is excellent.

The service at Ira Lexus in Danvers is excellent. Everything is explained in great detail to help you make an informed decision about the work needed to be done. I trust their recommendations and the quality of the work. I highly recommend Ira Lexus of Danvers, Jennifer is an exceptional advisor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The staff is super nice and very helpful.

The staff is super nice and very helpful. I would go back in the future.

The staff is super nice and very helpful.

The staff is super nice and very helpful. I would go back in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Very pleasant experience.

Very pleasant experience. Really trusted the mechanic who explained everything he was going to do. No pressure.

Very pleasant experience.

Very pleasant experience. Really trusted the mechanic who explained everything he was going to do. No pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Great customer service.

Great customer service. They will go above and beyond to understand the issue and deliver to ensure client expectations are met

Great customer service.

Great customer service. They will go above and beyond to understand the issue and deliver to ensure client expectations are met

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

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Excellent experience from greeting at door through

Excellent experience from greeting at door through purchase. Scott Lassiter, our sales person was excellent. Patient, personable and knowledgable. Whole process was low pressure. Highly recommend!

Excellent experience from greeting at door through

Excellent experience from greeting at door through purchase. Scott Lassiter, our sales person was excellent. Patient, personable and knowledgable. Whole process was low pressure. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding Service during most recent visit.

Outstanding Service during most recent visit. Service Advisor, Dennis handled every issue seamlessly and efficiently. I was updated frequently and advised of needed repairs. Overall great experience!

Outstanding Service during most recent visit.

Outstanding Service during most recent visit. Service Advisor, Dennis handled every issue seamlessly and efficiently. I was updated frequently and advised of needed repairs. Overall great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Everything was good besides the fact that a couple of

Everything was good besides the fact that a couple of items of mine were stolen out of my vehicle. Unfortunately they are untrustworthy.

Everything was good besides the fact that a couple of

Everything was good besides the fact that a couple of items of mine were stolen out of my vehicle. Unfortunately they are untrustworthy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank for the comment. We take the concern of items beings taken out or missing very seriously and would like to speak with you about it. Please reach out to our service director, Rick Chase, rchase@group1auto.com 978-739-8619. Thank you Willy Moy General Manager

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IRA.

IRA. Lexus Service Department is tops in my book! You feel worry free and totally at eaze as they service your Lexus ride. The service technicians are the best and go the extra mile as they diagnosis, service and fix your ride.

IRA.

IRA. Lexus Service Department is tops in my book! You feel worry free and totally at eaze as they service your Lexus ride. The service technicians are the best and go the extra mile as they diagnosis, service and fix your ride.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

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Ira Lexus has a great service department filled with kind

Ira Lexus has a great service department filled with kind knowledgeable service individuals. My car repair was completed in a timely fashion and with quality workmanship.

Ira Lexus has a great service department filled with kind

Ira Lexus has a great service department filled with kind knowledgeable service individuals. My car repair was completed in a timely fashion and with quality workmanship.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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