Reviews
Brendan is always very kind and professional.
Brendan is always very kind and professional. He takes very good care of his customers and he cares about his customers and that?s important. It?s always a friendly environment and everybody seems to be happy everyone?s laughing and joking and very professional when it comes to business. It?s just a great environment.!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Efficient, fast, courteous with great attention to
Efficient, fast, courteous with great attention to detail. I was given a loaner on the spot, without advance notice. Denis Pellegrino was great, as always.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dennis P.
Dennis P. and the Service Technician at Ira Lexus true examples what exceptional customer service is from the arrival to departure of my service appointment Dennis kept me informed and the Technician sent me a video showing the issue.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Having valet pickup a great service.
Having valet pickup a great service. Service Manager Brandon DeAngelis can always come through! Happy to have my car back on time. Thank you very much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quick and easy greeting and check in.
Quick and easy greeting and check in. In and out in under 2 hours. Oil change at a decent price and they cleaned the car, inside and out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Have been servicing our twin RX350?
Have been servicing our twin RX350?s at IRA since we moved to East Coast 4 years ago. They continue to earn our trust for quality maintenance and fair value for repairs. And the attentive and friendly customer experience keeps us coming back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service.
Excellent service. Very professional. Performed the work necessary and dealt with any recalls or technical equipment that needed to be replaced. Had good facility for owners to use.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Extremely friendly and knowledgable.
Extremely friendly and knowledgable. I was acknowledged right away. She knew her stuff and was so kind in helping me with my repairs. I highly recommend IRA service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and very helpful technicians.
Great service and very helpful technicians. It was smooth from the booking to the delivery of the car. Lexus is really an excellent brand and their employees are outstanding
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Usually Jennifer takes care of us but today Abraham was
Usually Jennifer takes care of us but today Abraham was the service representative. He was great, went above and beyond getting the car serviced and back to us quickly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase