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Ira Lexus of Danvers

(2,204 reviews)
Visit Ira Lexus of Danvers
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday 11:30am–5:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (978) 767-9127 (978) 767-9127
Used (978) 767-9424 (978) 767-9424
Service (978) 767-9632 (978) 767-9632

Reviews

(2,204 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Brendan is always very kind and professional.

Brendan is always very kind and professional. He takes very good care of his customers and he cares about his customers and that?s important. It?s always a friendly environment and everybody seems to be happy everyone?s laughing and joking and very professional when it comes to business. It?s just a great environment.!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Efficient, fast, courteous with great attention to

Efficient, fast, courteous with great attention to detail. I was given a loaner on the spot, without advance notice. Denis Pellegrino was great, as always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dennis P.

Dennis P. and the Service Technician at Ira Lexus true examples what exceptional customer service is from the arrival to departure of my service appointment Dennis kept me informed and the Technician sent me a video showing the issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Having valet pickup a great service.

Having valet pickup a great service. Service Manager Brandon DeAngelis can always come through! Happy to have my car back on time. Thank you very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Quick and easy greeting and check in.

Quick and easy greeting and check in. In and out in under 2 hours. Oil change at a decent price and they cleaned the car, inside and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Have been servicing our twin RX350?

Have been servicing our twin RX350?s at IRA since we moved to East Coast 4 years ago. They continue to earn our trust for quality maintenance and fair value for repairs. And the attentive and friendly customer experience keeps us coming back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service.

Excellent service. Very professional. Performed the work necessary and dealt with any recalls or technical equipment that needed to be replaced. Had good facility for owners to use.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Extremely friendly and knowledgable.

Extremely friendly and knowledgable. I was acknowledged right away. She knew her stuff and was so kind in helping me with my repairs. I highly recommend IRA service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and very helpful technicians.

Great service and very helpful technicians. It was smooth from the booking to the delivery of the car. Lexus is really an excellent brand and their employees are outstanding

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Usually Jennifer takes care of us but today Abraham was

Usually Jennifer takes care of us but today Abraham was the service representative. He was great, went above and beyond getting the car serviced and back to us quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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