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Reviews

Average Ratings

4.9
261 lifetime reviews.
  • Top Notch!

    Hats off to Mike Walsh, Gil Beck and Belo Makhene. Mike provided a no nonsense deal with a clear cut path that no other could provide! Gil Beck w...

    Dealer Response

    John, thank you for reviewing our staff and our dealership! We appreciate you making the long drive from RI to visit us in Danvers!


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    Hats off to Mike Walsh, Gil Beck and Belo Makhene. Mike provided a no nonsense deal with a clear cut path that no other could provide! Gil Beck was upfront, knowledgable and full of personality! Belo handled the financial aspects and got the job done. Overall a great experience with this dealership and well worth the drive from RI! Will for sure do business with again...

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    John, thank you for reviewing our staff and our dealership! We appreciate you making the long drive from RI to visit us in Danvers!


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  • Test drivers

    I made a appointment to test drive Lexus NX200T. The car is good. And the sales give nice discounts.However.due to my mistakes, I tried a car is n...

    Dealer Response

    Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your busin...


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    I made a appointment to test drive Lexus NX200T. The car is good. And the sales give nice discounts.However.due to my mistakes, I tried a car is not I want and another car is too good so that over my budget

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!


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  • A Big Thumps up for Ira Lexus service

    Excellent customer service. My NX was delivered in a great shape, washed and clean with full tank, and no more weird noise! Mike was a great help...

    Dealer Response

    Thank you Moj for the kind words about Mike! It is always great to hear that we were able to make a customer's experience truly exceptional! We th...


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    Excellent customer service. My NX was delivered in a great shape, washed and clean with full tank, and no more weird noise! Mike was a great help and the gentleman who took me for the road test was very smart. He recognised the source of the noise in a blink. Above all, I was charged $0 for this service!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Moj for the kind words about Mike! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!


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  • Great experience

    My leasing experience was nothing short of exceptional. Gil Beck was my representative and he was very personable and knowledgeable. He listened a...

    Dealer Response

    Gail, thank you for your business and your kind words for Gil, Belo and Mike! We hope you love your new RX!


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    My leasing experience was nothing short of exceptional. Gil Beck was my representative and he was very personable and knowledgeable. He listened and placed me in the perfect RX350. Belo was the financial person and was great. Mike was the technical person and explained everything so I could understand. This is my first Lexus and won't be my last!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Gail, thank you for your business and your kind words for Gil, Belo and Mike! We hope you love your new RX!


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  • Go with Gil! Get your dream car! :)

    I just purchased my 2013 RX 350 Lexus yesterday on a rainy Monday night, and it was professionally handled by their sales consultant, Gil Beck. Co...

    Dealer Response

    Thanks for reviewing Gil, and for your business! It's great to hear that Gil went above and beyond, and we hope you LOVE your RX!


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    I just purchased my 2013 RX 350 Lexus yesterday on a rainy Monday night, and it was professionally handled by their sales consultant, Gil Beck. Coming in late into a dealership at 8 PM and staying until 10:30 PM at night to make sure my needs were met defined the words "dedication" and "patience" towards their customers. If you're looking for someone who will take care of you and puts in the time as much as you do into the car research, then go with Gil. He is a very relaxed and agreeable salesman that will surely help find you your next vehicle. Gil works hard for you to get you what you want and is willing to go beyond business hours to do so. Obviously, you can say that about a lot of salesmen or women, but it really takes a special person to not make you feel rushed about a big purchase that one makes every decade. Gil is the epitome of ideal customer service and going beyond his requirement. Work with him--you won't regret it.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for reviewing Gil, and for your business! It's great to hear that Gil went above and beyond, and we hope you LOVE your RX!


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  • Outstanding Customer Service

    I was recently at Ira Lexus in Danvers and had the good fortune to work with Gil Beck. Gil is a very welcoming and easy person to work with. He is...

    Dealer Response

    MC, thank you for reviewing Gil and for visiting our dealership! It's good to hear that he knows Lexus products and put you at ease with the buyin...


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    I was recently at Ira Lexus in Danvers and had the good fortune to work with Gil Beck. Gil is a very welcoming and easy person to work with. He is professional and knowledgeable about all aspects of the automobiles he sells as well as the sales process which can be daunting. I felt completely at ease with him and HIGHLY recommend him to you. I ended up deciding not to buy any car at this time, but when the time is right I have no doubt that Gil will get me a great car and a great deal! THANK you Gil!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    MC, thank you for reviewing Gil and for visiting our dealership! It's good to hear that he knows Lexus products and put you at ease with the buying process! Thank you again for reviewing us, we hope to see you again soon!


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  • outstanding service

    I recently bought an BMW and had a great experience. From bringing the car down to Manchester's area NH for the test drive up to purchase, with no...

    Dealer Response

    Thank you Olga for the kind words about Saena! We are thrilled that you had such a wonderful experience here with us!


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    I recently bought an BMW and had a great experience. From bringing the car down to Manchester's area NH for the test drive up to purchase, with no pressure. Saena Nikolas was really helpful and took time to take care of all our request; outstanding customer service. Thank you!!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Olga for the kind words about Saena! We are thrilled that you had such a wonderful experience here with us!


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  • Great Experiance

    I recently bought an RCF and had a great experience. The salesman, Elliot Hornig did an amazing job from the start to finish. I called Elliot long...

    Dealer Response

    Todd, thank you for your kind words about Elliot and Willy! We are thrilled to hear about your repeat business and we hope you love both the ES a...


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    I recently bought an RCF and had a great experience. The salesman, Elliot Hornig did an amazing job from the start to finish. I called Elliot long before the RCF became available. He stayed in contact with me and called me as soon as the one I wanted, fully loaded blue. The next day i went to IRA and in about an hour, we agreed on a deal. I picked it up a few days later and it was sitting in the main showroom ready to go. It took another hour and I was on my way. Veryn happy. Elliot and the Sales Manager, Willy made the process painless. One year later, my wife bought an ES 350. The same great experiance again! I've bought over 15 cars in the past thirty five years and this buying Experiance a IRA was the best and I've become a lifetime supporter! Thanks IRA, Elliot and Willy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Todd, thank you for your kind words about Elliot and Willy! We are thrilled to hear about your repeat business and we hope you love both the ES and the RCF for years to come!


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  • IRA Sales Manager - Gil Beck ... wow!

    I had an amazing customer service experience at IRA Lexus in Danvers, MA that was attributable to the calming, personable style of Gil Beck. Gil's...

    Dealer Response

    Thank you for your kind words about Gil! We all hope you love your Lexus for YEARS to come!


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    I had an amazing customer service experience at IRA Lexus in Danvers, MA that was attributable to the calming, personable style of Gil Beck. Gil's took the time understand what I was trying to get out of the transaction and then did a masterful job of presenting options in the Lexus family that could adequately help me hit my goal. Leaving a car buying experience feeling that you connected with a real person that had your interest at heart is uncommon. They say seeing is believing ... so don't take my word for it; stop by and meet Gil for yourself. I believe he will be the tipping point in your decision to go Lexus.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words about Gil! We all hope you love your Lexus for YEARS to come!


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  • great car and price

    I went to BMW, Audi, and Lexus. Best lease price by far. Ask for Saeda....

    Dealer Response

    Mike, thank you for your kind words!


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    I went to BMW, Audi, and Lexus. Best lease price by far. Ask for Saeda....

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mike, thank you for your kind words!


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