Ira Lexus of Danvers

Brendan is always very kind and professional. He takes very good care of his customers and he cares about his customers and that?s important. It?s always a friendly environment and everybody seems to be happy everyone?s laughing and joking and very professional when it comes to business. It?s just a great environment.!!

Efficient, fast, courteous with great attention to detail. I was given a loaner on the spot, without advance notice. Denis Pellegrino was great, as always.

Dennis P. and the Service Technician at Ira Lexus true examples what exceptional customer service is from the arrival to departure of my service appointment Dennis kept me informed and the Technician sent me a video showing the issue.

Having valet pickup a great service. Service Manager Brandon DeAngelis can always come through! Happy to have my car back on time. Thank you very much.

Quick and easy greeting and check in. In and out in under 2 hours. Oil change at a decent price and they cleaned the car, inside and out.

Have been servicing our twin RX350?s at IRA since we moved to East Coast 4 years ago. They continue to earn our trust for quality maintenance and fair value for repairs. And the attentive and friendly customer experience keeps us coming back!

Excellent service. Very professional. Performed the work necessary and dealt with any recalls or technical equipment that needed to be replaced. Had good facility for owners to use.

Extremely friendly and knowledgable. I was acknowledged right away. She knew her stuff and was so kind in helping me with my repairs. I highly recommend IRA service!

Great service and very helpful technicians. It was smooth from the booking to the delivery of the car. Lexus is really an excellent brand and their employees are outstanding

Usually Jennifer takes care of us but today Abraham was the service representative. He was great, went above and beyond getting the car serviced and back to us quickly