Ira Lexus of Danvers

The rating is for the sales person - Ed Cho. He knows the product inside and out, has a trustworthy demeanor and is very helpful. He has qualities the customer wants-he listens, gains an understanding of his customer and makes recommendations accordingly. He's not pushy. He painstakingly explained every feature of the car. During our first visit to the dealership we were about to leave, disappointed, when told by another salesman that there wasn't an NX350H available to test drive. Ed later saw us outside, offered to answer any questions, then suggested we test a gas-powered version of the car and a hybrid version of a similar model. That worked and we ended up ordering the NX350H. The dealership wouldn't have sold a car if not for Ed.

Eli was very attentive and helpful during my service. Very polite and enjoyable to work with.

Great customer service from the moment I bring my car to the moment I’ll pick up

I have used this dealership & service department for over 25 years for our 7 Lexus cars during that time. Always friendly & dependable.

My experience with ira lexus danvers was very helpful. Thanks for continuing doing good work 5 🌟

Great service and easy to transact on a trading and new purchase. Would buy from again

Very professional and welcoming.Did a great job making me feel comfortable. Very nice facility

Liked Jennifer very much. Work was completed in a timely manner. Car was very clean when I picked it up.

Very professional. No pressure salesman and business dealer. They both clearly new their job very well.

The key is the service provided by Dennis Pellegrino, Assistant Service Manager. He is able to coordinate appropriate resources at a reasonable price.