Reviews
Great customer service David Explained the work to be
Great customer service David Explained the work to be performed An my cars where ready as promised
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I got a warmly and quickly process for buying car very
I got a warmly and quickly process for buying car very detail's. It was evaluated and expected. Thanks for good service and high appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rob giovannuci the salesman was the best and will
Rob giovannuci the salesman was the best and will definetly buy from him again and Ira Lexus!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good service and care of customers.
Good service and care of customers. The time waiting is a little bit longer than expected but I can see that
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
They are very knowledgeable, very accommodating and
They are very knowledgeable, very accommodating and always trying to help. They always inform me of options and timetables for taking care of potential issues. In particular Dennis Pellegrino is especially super well-informed and friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have always had pleasant experiences at both IRA Lexus
I have always had pleasant experiences at both IRA Lexus of Danvers and of IRA Lexus of Manchester.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi David, we are very happy to have provided you with such a positive experience! We hope you have a great day!
Ed Cho was our sales and leasing consultant.
Ed Cho was our sales and leasing consultant. Can?t say enough about him. He was excellent. Would highly recommend him to friends to buy a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jen Perry, as always, is wonderful, knowledgeable and
Jen Perry, as always, is wonderful, knowledgeable and great to work with. The technician(s) also very good. I was given a loaner which really helps.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
TOP SHELF !
TOP SHELF ! TREATED LIKE ROYALTY! A WEE BIT OF A WAIT HOWEVER ALL THINGS WERE TAKEN CARE OFF ! A BIG THANK YOU TO DENNIS PELLEGRINO WHO HAS TREATED UP WITH DIGNITY & RESPECT !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Everyone was so professional, courteous and helpful!
Everyone was so professional, courteous and helpful! I was thrilled with the service and the whole experience! Thank you IRA!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.