Ira Lexus of Danvers

The courteous and professional team at IRA Lexus delivered an exceptional experience. Service Manager Brendan warmly welcomes every customer, ensuring they feel respected and valued. Our service representative, Jennifer Perry, consistently ensures our needs are met with complete satisfaction. The technicians, who are among the best in their field, promptly diagnosed and efficiently resolved issues with our Lexus NX350. After the service, I received a detailed video explaining the work performed, which was incredibly informative. Outstanding job! I highly recommend IRA Lexus to anyone seeking reliable, high-quality auto care.

The whole interaction was pleasurable? especially for auto repairs! Everything from Eli?s friendly, knowledgeable customer service to the clean, accommodating waiting area to the actual services provided on my 2019 NX300 make the experience easy. It?s a no-brainer where to bring my auto for service maintenance.

Professional service with attention to detail. Loaner car and valet service provided. Satisfied Lexus customer of several years. The trip down from Maine is worth the extra effort.

Always top quality work done on my car! Everyone is super kind and easy to work with on repairs.

Love IRA service. Jen Perry is the most wonderful service advisor. She has consistently been kind, pleasant, helpful, supportive and very knowledgeable. Jen is the best.

I had my car serviced today and Jennifer is a first class service rep. She’s knowledgeable and very attentive to her customers.

It?s always a great experience every time I get my service done with advisor Dennis Pellegrino he is awesome does such a great job always kind and explains everything I would recommend him to everyone !!! Thank u so much

Sales person Robert Giovannuc provided excellent service ! He was polite, experienced, friendly, and knowledgeable! He made the process of buying a car run smooth, and explained all details of operation to us to make the transition from old car to new car..

Rob was fantastic great personality no Pressure I enjoyed my experience with him He offered us drinks and went above and beyond helping me cancel my Subaru and add my new Lexus

Good prompt polite service Comfortable waiting area. Thought The car would get a wash and vacuum As it usually does but disappointed this Time it did not. But Thank you Lexus!!