Reviews
Everyone I've encountered goes above and beyond to make
Everyone I've encountered goes above and beyond to make my visit a pleasurable one, no matter what my purpose was.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Attentive and polite service advisor.
Attentive and polite service advisor. Clean car and fast service. Pleasant well stocked customer lounge. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great sales experience.
Great sales experience. Had a 6-month checkup today which was accomplished in the timeframe quoted by my service advisor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Personnel are professional , knowledgeable, and pleasant-
Personnel are professional , knowledgeable, and pleasant- easy with which to work. Premises are spotless. Surroundings are as comfortable as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fabulous service!
Fabulous service! Knowledgeable service advisors. Comfortable waiting room with plenty of snacks and beverages. I'll be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome service, seemed to “know his stuff.
Awesome service, seemed to “know his stuff.” Very professional at best. Excellent service. Very knowledgeable. Thanks again. Have a great evening.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
This is my first Lexus and I am really happy to have one.
This is my first Lexus and I am really happy to have one. Actually, I’m shopping to have a second one. The dealership is brilliantly run, and, as expected, it’s much too expensive. But otherwise, the personnel seemed to be very well treated by management, because they are so easy to deal with. The waiting area is great. Snacks are great. And having the car washed before it is returned is a real treat.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very professional and courteous.
Very professional and courteous. They listen to you and help with whatever they can. The place is immaculate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.
Had my RX 350h in for 20,000 service.
Had my RX 350h in for 20,000 service. And, as usual, IRA Lexus did not disappoint. Mark M provided exceptional & professional expertise & guidance. I especially like the video from the technical explaining what was examined & their recommended services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gary, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!
Dennis always makes service quick and easy ?
Dennis always makes service quick and easy ? great customer service. Because of his fantastic customer service, I will always buy my cars at Ira Lexus and I will always get my service there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Stacey, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.