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Service Chevrolet Cadillac

(195 reviews)
Visit Service Chevrolet Cadillac
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–5:30pm
Tuesday 8:00am–7:00pm 7:00am–5:30pm
Wednesday 8:00am–7:00pm 7:00am–5:30pm
Thursday 8:00am–7:00pm 7:00am–5:30pm
Friday 8:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (337) 366-9983 (337) 366-9983
Used (337) 205-9571 (337) 205-9571
Service (337) 347-7218 (337) 347-7218

Reviews

(195 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Vehicle service

Service rep John Prejean always understands your needs. Always keeps me well informed on the vehicle progress. Always friendly well respectful. Just great person to deal with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the great review, Malcolm. We appreciate your business!

Mr. John Prejean rocks!

Mr. John is a true asset to your company. I pass 2 other dealers to have our car serviced there. We like the way he keeps us informed during the repairs and does not leave us hanging. Y'all should have some type of employee reward program, he would get our vote. Keep it up, Mr. John!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the kind words, Jason!

Service at Cadallic

As long as you have someone like Bob Trahan you will always get my business If not we would have a problem also Kevin Cahanin is the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind words, Ronald! We agree, Kevin and Bob are the best!

Best Service

Love how everyone is always so nice. You come in and they work fast to get you in and out. It’s good to have a dealership like this

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the great review, Nell!

Best experience!

My wife and I just purchased a 2019 Equinox and received by far best customer service with salesman Lane Theriot. Would def recommend to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review, Blake! We hope your wife loves her new Equinox!

GREAT SERVICE!

Purchased many cars from Des. The service you get from him, Allen Daigle, and the service dept. with John is phenomenal. The personal service is why we keep coming back. This time was no different. They were able to help us replace our new one that was totaled and made a young ladies day. :0) thanks for the personal service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review, Tina! We appreciate your business. We hope you love your new vehicle!

To buy a us truck

Richard Williams was a great sales men.. Quick and also made me a great deal Would recommend this dealer to to any looking for a great deal and service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review, Carl! We appreciate your business!

Excellent experience, ill be a customer for life a

I have bought new trucks from other dealerships and left feeling like i was just a sale , but at service chevrolet I experienced something as never before , like i was family . My salesman was better than best he was a true professional . Before i left Mr Otis explaned all the functions of the truck , this has never been done before as i had to figure it out my self . I am a customer for life thx again . This is true service .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wow Marshal, thanks for the wonderful review! We truly appreciate your business! Welcome to the Service Chevrolet Cadillac Family!

Customer

This is my 4th vehicle I purchase with Service Chevrolet Cadillac I will purchase with them for all my vehicles they are great people to buy from

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the wonderful review, Russell! We appreciate your business and loyalty to Service Chevrolet Cadillac.

Joseph

Excellent people and awesome place . Friendly people, good prices, excellent selection, and easy to talk with. Our visit was one of the best experiences I’ve ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the review, Joe! We appreciate your business and kind words!