Reviews
My salesman, Norton, was the best.
My salesman, Norton, was the best. He was honest, knowledgeable, and attentive to what I was looking for. I was initially looking for an EV, but after discussing my personal needs with him I went with a hybrid. This was definitely a good decision. My experience, from Norton first greeting me to delivery of the vehicle was awesome. This is the best car buying experience I've ever had.
My salesman, Norton, was the best.
My salesman, Norton, was the best. He was honest, knowledgeable, and attentive to what I was looking for. I was initially looking for an EV, but after discussing my personal needs with him I went with a hybrid. This was definitely a good decision. My experience, from Norton first greeting me to delivery of the vehicle was awesome. This is the best car buying experience I've ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Arnel, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!
I want to personally thank Steve Antle for making it such
I want to personally thank Steve Antle for making it such a genuine and pleasant experience. Steve really cares for the customer and does his best at giving you a fair deal while being very patient! My car was under the Fords blue advantage program so when a service light had came up Robert bell was very professional and acted upon fast to make sure any underlying issues were resolved then and there at the Audi service dealership. A week later Rob even called back to make sure everything was fine with my vehicle and let me know that if I needed anything to give him a call. This made me feel a lot better about my purchase and ultimately I had a great experience at Barton’s ford of Suffolk so thank you!
I want to personally thank Steve Antle for making it such
I want to personally thank Steve Antle for making it such a genuine and pleasant experience. Steve really cares for the customer and does his best at giving you a fair deal while being very patient! My car was under the Fords blue advantage program so when a service light had came up Robert bell was very professional and acted upon fast to make sure any underlying issues were resolved then and there at the Audi service dealership. A week later Rob even called back to make sure everything was fine with my vehicle and let me know that if I needed anything to give him a call. This made me feel a lot better about my purchase and ultimately I had a great experience at Barton’s ford of Suffolk so thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My salesman, Norton, was the best.
My salesman, Norton, was the best. He was honest, knowledgeable, and attentive to what I was looking for. I was initially looking for an EV, but after discussing my personal needs with him I went with a hybrid. This was definitely a good decision. My experience, from Norton first greeting me to delivery of the vehicle was awesome. This is the best car buying experience I've ever had.
My salesman, Norton, was the best.
My salesman, Norton, was the best. He was honest, knowledgeable, and attentive to what I was looking for. I was initially looking for an EV, but after discussing my personal needs with him I went with a hybrid. This was definitely a good decision. My experience, from Norton first greeting me to delivery of the vehicle was awesome. This is the best car buying experience I've ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy transaction and good service overall.
Easy transaction and good service overall. Fair amount for my trade as well. Looking forward to continuing with this dealership.
Easy transaction and good service overall.
Easy transaction and good service overall. Fair amount for my trade as well. Looking forward to continuing with this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service!
Great service! Great staff, Everyone was very nice. The dealership was very fair in their offer of my trade in.
Great service!
Great service! Great staff, Everyone was very nice. The dealership was very fair in their offer of my trade in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The dealership was fair and above board in all aspects of
The dealership was fair and above board in all aspects of my purchase. Everyone was friendly and helpful. I have purchased over 20 vehicles in my lifetime and this by far was the best experience.
The dealership was fair and above board in all aspects of
The dealership was fair and above board in all aspects of my purchase. Everyone was friendly and helpful. I have purchased over 20 vehicles in my lifetime and this by far was the best experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The team respected my requests to communicate via email
The team respected my requests to communicate via email rather than phone. All my questions were answered promptly and completely. I appreciated never feeling pressured.
The team respected my requests to communicate via email
The team respected my requests to communicate via email rather than phone. All my questions were answered promptly and completely. I appreciated never feeling pressured.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Barton Ford is an easy to get along with, professional
Barton Ford is an easy to get along with, professional dealership. Good service department. Friendly, knowledgeable salespeople.
Barton Ford is an easy to get along with, professional
Barton Ford is an easy to get along with, professional dealership. Good service department. Friendly, knowledgeable salespeople.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very efficient, handled issue with my truck quickly,
Very efficient, handled issue with my truck quickly, shuttle service was awesome. Was able to make a online appointment on Sunday for following morning. Service rep communicated threw the whole process , no surprises.
Very efficient, handled issue with my truck quickly,
Very efficient, handled issue with my truck quickly, shuttle service was awesome. Was able to make a online appointment on Sunday for following morning. Service rep communicated threw the whole process , no surprises.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very pleasant visit.
Very pleasant visit. The appointment was in a timely manner. Everyone was so nice and informent..
Very pleasant visit.
Very pleasant visit. The appointment was in a timely manner. Everyone was so nice and informent..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair