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Hyundai of Paramus

(1,846 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 918-6709 (855) 918-6709
Used (877) 879-6242 (877) 879-6242
Service (888) 798-6816 (888) 798-6816

Reviews

(1,846 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Paramus from DealerRater.

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Great service at desk

Bill, very courteous Great customer service Quick and professional Hope to see Bill next time Service always exceptional at this location Robert is also very good, wasn't here today

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Richard, thank you for the feedback! We are happy to hear of your positive experience at Hyundai of Paramus, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

Customer Experience

Lloyd was excellent. He was very personable and willing to help. I really appreciated his dedication to getting me into the right vehicle. He spent a lot of time trying to get the numbers that I could afford. His customer service was outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New car lease

I went to see what kind of lease program is available and end up leasing the car on the spot. I am still puzzled why they did not have other than black colored car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Hyundai experience

Steve Lee was very nice and listened to everything I said. He considered everything i wanted and was very patient with me. He helped me get a very good deal as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

SMOOTHEST TRANSITION EVER!

MY LEASE WAS UP WITH NISSAN, DIDN'T LIKE WHAT THEY HAD TO OFFER. MY HUSBAND WENT TO PARAMUS HYUNDAI, STARTED THE BALL ROLLING WITH EDWARD SANTIAGO, MADE A GREAT DEAL, I LEFT WORK AND 1 1/2 HRS LATER I WAS DRIVING MY BEAUTIFUL WHITE "TUSAN"! MR. SANTIAGO "ED" IS AN EXCELLENT AND HYUNDAI IS LUCKY TO HAVE HIM ON BOARD!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Review

Eric was awesome!!!!!!!!!!!!!! Price was more than I expected and I didn't know I was only getting 10,000 miles a year. Other than that Eric was one of the best car salesman I have ever dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Experience

All personnel at this dealership were professional, courteous, knowledgeable and friendly. I would highly recommend this dealership to friends and family. Everyone we spoke was was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome leasing experience

Our whole experience with this dealership was a positive one. Not once did we feel pressured. Brian Gombocz was the BEST guy to work with. I would definitely recommend Paramus Hyundai to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

No complaints!

Everyone was friendly. I had no issues or complaints at all. Service was quick and the price was reasonable. I would recommend this dealer without hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you for letting others know about your experience at Hyundai of Paramus. If you ever need anything in the future, please don't hesitate to let us know. Take care! Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com

Great service and environment

Had an awesome experience with Rob at the Counter, very professional and courteous, the service didn't take that long either.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your feedback, Mauricio. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Rob. Please let us know if we can ever help you in the future. Direct Customer Service Team | (201) 712-9668 | hyundai@rt4cars.com