Reviews
Great!
Thankful for the service and friendliness! I would definitely recommend this dealership to friend and family! Car also runs great and is everything that was advertised to me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review of your recent visit at our dealership. We strive for customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
New car
My lease was up and I went in to look for anew car. Brian greeted me and soon as I walked in and answered all of my questions. Great customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
From David Dickerson
Salesman - Eddie Santiago treatedy Wife and myself with courtesy and integrity. He was knowledgeable and showed us what we were looking for and he did his best to work with us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback. At Hyundai of Paramus, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
Great Job Stephen Z.
Excellent experience, salesperson listened to my concerns, features I needed to be in the car and my budget. He offered me a deal I was comfortable to close on the same day although I did not intend to purchase on that day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
G90 purchase
The overal buying experience was good. Unfortunately when the car was delivered, the rear screen was broken. I am waiting for the part to arrive to fix it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
Feedback
As a customer I am very delighted with sales advisor Iggi for throwing light on buying the car. The experience was amazing as he was helpful in all ways and resolved all my queries and finally helped to get the car I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jerry, we appreciate you for taking the time to give our dealership such an excellent review. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
Horrible Experience
I had an awful experience at this dealership. I went to inquire about current lease specials and to get an estimate for a trade in. The sales associate questioned my intentions and was not helpful. The manager was extremely rude and condescending. Apparently, they are not willing to discuss pricing if you have no intention buying or leasing. Didn't know it was a crime to shop around. Don't waste your time with this dealership! I was treated much better in other dealerships.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I'm discouraged to hear you drove away with a dissatisfying experience at our dealership, Nicole. Our dealership is committed to providing a pleasant shopping experience and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you most definitely deserve. I would like to personally apologize for the events that led up to your comments and 1-star review. I would appreciate the opportunity to speak with you and to make things right. Please contact me at your convenience. I look forward to speaking with you. Sincerely, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
long day at hyundai dealer
besides the fact that it took 6 hours to get out of the dealer, everything was perfect. I didn't mind waiting because it was end of month and weekend. I was expecting delay anyway. Mr. Lee was exceptionally helpful from beginning to the end.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
Great experience
I had the pleasure of dealing with the good people at Paramus Hyundai. From start to finish, the experience was delightful and unlike any other car shopping experience I had. I was greeted by Junia who was incredibly courteous and respectful. I then worked with Eddie Santiago and I could not have been happier. Eddie was the consummate professional and worked with me to find my dream car within my budget. There were no games and no gimmicks. He was straightforward and honest with me throughout the process. I recommend working with him and all the folks at Paramus Hyundai highly. I will definitely be returning to him in the future. Thanks Eddie and Paramus Hyundai!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for leaving this awesome review of our dealership. Eddie truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager
Excellent Review
Ritchie was the by far the best! He was so helpful and understanding when it came to my wants and needs. I will definitely be recommending him to my friends and family in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager