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Hyundai of Paramus

(1,847 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 918-6709 (855) 918-6709
Used (877) 879-6242 (877) 879-6242
Service (888) 798-6816 (888) 798-6816

Reviews

(1,847 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Paramus from DealerRater.

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Great cars, but even better people

My salesperson was Iggi, and he puts the negative connotation sometimes associated with car salesmen to rest! His friendly personality, professional demeanor, and overall confidence and knowledge of Hyundai vechiles are second to none. Having previously leased with another car brand, I decided against renewing due to poor customer service that left a bad taste in my mouth. However, upon walking into Hyundai, all of that changed. They never once see you as another number, rather treat you like family, and Iggi is a prime example of treating someone the way you want your loved ones to be treated. He took the time to explain all the features of the different kinds of Elantras (I.e., limited vs. value) and explained why one would be a better fit for me over the other, according to what my needs were. I love my Elantra almost as much as I loved my experience at Hyundai. If you're looking for someone to make your buying experience hassle free and with utmost comfort and security, look no further than Iggi. He's a genuinely good guy who cares about your needs and is the gold standard for what a car salesperson should be!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

All of us at Hyundai of Paramus congratulate you on your new Elantra and appreciate the opportunity you presented to earn your business! Iggi is a great addition to our sales team and I am glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. I will be sure to pass along this great feedback. Kind regards, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Easy and fast

Had a great experience here. Brian was our sales guy and he went all the way to accommodate our needs and budget. Excellent all the way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Brian. Please let us know if we can ever help you in the future. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Excellent Dealership

It was my first time purchase of Hyundai but Steve Lee did his best for me and I got a 2017 Elantra with great price. Thank you Steve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. We are pleased to hear that Steve was able to provide an efficient and overall positive experience. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Excellent

It was my first time leasing a car and with the assistance of Paul Paik, I was able to get what I needed in a quick and timely manner without running into any issue. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Good survey

Great experience! I experienced a very warm friendly atmosphere. Richard and Victor very helpful in every way, to make sure we were comfortable and they were very knowable about the Hyundai I bought.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Great time

overall it was a great experience. we were able to go in and out very quickly which was great. he understood exactly what we wanted and helped us easily.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Excellent

Knowledgable and easy to work with. Would recommend to people interested in buying Hundais. Overall pleasure able experience. Employees treat you with respect and listen to your concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. We are pleased to hear that Iggi was able to provide an efficient and overall positive experience. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Excellent service

My experience at this location was excellent, quick and efficient with meeting all my expectations. The staff is friendly and eager to help you with all your concerns. I always recommend going to this dealership when shopping for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience with us! At Hyundai of Paramus, we work very hard to provide each of our customers with an excellent experience. I am happy our staff was able to meet your expectations. Don't hesitate to contact me if there is anything else we can do for you. Best regards, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Mike Gilmore

I would like to thank Brian Gombocz for his exceptional service. If I were to ever make an additional purchase I would definitely chose this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing a hassle-free service. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager

Happy customer !

Brandon was my sales person he was young but very professional and knowledgeable. He knew exactly what he was doing. He gave us a great deal for the car and I've been so happy with my car so far. I will definitely be going back in the future to see Brandon !!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager