Reviews
Jeremy and his team are the best
Excellent service from my advisor Jeremy and from the technicians on his team. They are a top notch group of guys that fix it right the first time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Went with Billion thinking they were a reputable dealer,...
Went with Billion thinking they were a reputable dealer, their other locations may be, but definitely not the Dell Rapids... Started having issues with our almost new van within a few months of purchase. Ray was zero help at all. The manager Travis was very rude and even less helpful. They weren't even willing to look at it....I was told to go to Vern Eide to get it fixed... which I did, and will continue to do if need another new vehicle.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Customer
Customer service was great and helpful. The waiting area was clean and comfortable. It was not a long wait for my vehicle. The service area was clean and easy to find.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marilee, Thank you for your review and five star recommendation, we appreciate your business! We are glad that you enjoyed your visit with us, we look forward to serving you again in the future! Thanks for choosing Billion Chevrolet of Sioux Falls.
Expensive
Masks not required, felt unsafe. Repair fast and expensive. Seating in waiting area not comfortable. Only use a dealership when needed, avoid when ever possible.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
WE apologize that we didn't do a complete five star experience for you, and yes, we will address the safety issue you have a concern with. WE are competitively priced, and have the most experienced technicians, but we always go through a thorough checklist prior to work being performed, along with completely accurate estimates that are seldom over our quote. Thank you for your business and feedback, we appreciate it!
Drae was super helpful and a joy to work with
Drae was super helpful and a rather joy to work with. I would recommend him anytime. We were in and out in no time once the deal was made.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review, we appreciate your feedback. We are glad that Drae was a joy to work with, we are glad that you enjoyed your visit with us. We appreciate your business and look forward to serving you again in the future. Thanks for choosing Billion Sioux Falls Chevrolet!
2019 Chevrolet Equinox
Had no problems. Came from Rapid City. Alex was very nice and helped me find a vehicle I could afford, all in one visit.would totally recommend Alex, to friends of mine.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Marilyn, Thank you for your review and five star recommendation, we appreciate your business! We are glad that your visit with us went well, and that we found a vehicle that was what you were looking for, and at a price that fit your budget. We try to provide a transparent transaction, along with value and selection. Thank you for choosing Billion Chevrolet of Sioux Falls, we look forward to serving you again in the future, and congratulations on your new vehicle purchase!
Best service department within a dealership!
I have been treated so well at Billion Chevy in Sioux Falls SD! Casey and his team are courteous respectful, and efficient, not to mention high performing service men and women!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nancy, Thank you for your review and five star recommendation, we are glad to hear about Casey doing a great job during your visits with us! We appreciate your business, and look forward to serving you again in the future, thanks for choosing Billion Chevrolet of Sioux Falls!
First service done on new vehicle. Excellent
It was very fast, very friendly and very professional. First dealer contact since purchasing the vehicle new. The entire experience from start to finish has been rewarding.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, Thank you for your review and comments, we appreciate your feedback along with acknowledging our great team that tries to make every guest welcome to our dealership. We are glad our service after the sale follows the rules we have in place, as we want our customers to enjoy coming back. Thank you for your business, we appreciate it! And thank you for choosing Billion Chevrolet of Sioux Falls!
Car shopping for daughter
The salesman wasn’t pushy during the whole sale, made my daughter feel comfortable from the start, unlike other places we stopped by to look at cars. The complete visit was very good from start to finish.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Justin, Thank you for your review and five star recommendation, we appreciate your business. We are glad to hear about your visit with us, that it was enjoyable, and our salespeople provide a great experience while you are shopping and deciding on what you are looking for in a vehicle. Thanks for choosing Billion Chevrolet of Sioux Falls!
Express Oil Change
Oil change, tire rotation and cabin filter change in less than an hour. Impressive. Spilling oil on the block so it smells on the way home.. poor attention to detail.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We apologize for the sloppy oil fill, we will address this quickly! We appreciate your business and look forward to serving you again in the future. Thanks for choosing Billion Chevrolet of Sioux Falls!