CMA's Colonial Chevrolet

I came into CMA on Monday looking to trade in my current vehicle on something a little newer. I was working with James F. during my process. After test driving what I initially came to look at things did not work out the way I expected.... Then Charlie, Joshua and Mary stepped in and got me approved for A BRAND-NEW CAR!!! And they kept everything right in line with my budget! These three men and Mary as well are the best of the best in the business and I walked out og there feeling so proud and happy I chose CMA Chevrolet!! Thank you all for the hard work you put in with your customers. I will be telling everyone i know to come to you all.

We had another great experience at CMA Colonial Chevrolet thanks to Keith Wyatt. This was the second vehicle we’ve purchased through him, this time for our son. We gave Keith our budget, and he was able to find us the right vehicle the very same day. He made the entire process easy and helped us get everything taken care of without any hassle. Keith truly provides world-class service and goes above and beyond to make sure his customers leave happy. We appreciate everything he did for our family and highly recommend working with him. Thanks again, Keith!

It’s rare these days to experience customer service that truly leaves a lasting impression, but that’s exactly what happened with my recent visit to CMA Chevy. The repair to my 2011 Corvette was, as always, outstanding. I’ve come to expect excellent workmanship from the service department, and once again they delivered. But this visit wasn’t memorable because of the repair—it was memorable because of the people. From the thoughtful phone calls keeping me updated, to the text messages letting me know exactly when my Corvette was ready, every interaction made me feel like I wasn’t just another customer. I felt valued. Then I opened my car door and found a handwritten birthday note from Natasha waiting on my seat. It read: “Happy Birthday! Wishing you a fantastic day. Thank you for your support and trusting us with your Corvette. We hope you have plenty of opportunities for top-down drives!” That simple, heartfelt gesture meant more than I can put into words. In a world where customer service often feels rushed and impersonal, Natasha took a few moments to make someone’s day a little brighter. Those moments matter. They create loyal customers for life. Thank you, Natasha, and thank you to the entire CMA Chevy team. Your professionalism is outstanding, but it’s your kindness, thoughtfulness, and genuine care that truly set you apart. You’ve earned my trust, my appreciation, and my future business. As long as I own a Chevrolet, CMA Chevy will be the only place I’ll take it. Thank you for making my birthday—and my service experience—one I’ll never forget.

We bought our daughter a car from this dealership with 48K miles on it. The finance gentleman sold us a warrantee that would cover "everything" up to 104K miles. We paid a pretty good price for it since it was used car and sometimes things happen. Fast forward 15K miles, overheating/coolant tank leak. Called ZURICH (trash) and they denied the claim. Overheating is covered but only if the oil causes the head gasket to go. They denied the claim. Our mechanic just laughed. CMA is promoting a warrantee that covers nothing. Buyer beware that CMA is only out to upsell and get your $$. Will never return to this dealership or any that offer ZURICH for their warrantee

Mr. Keith Wyatt at CMA’s Colonial Chevrolet made buying my new SUV extremely easy. He was very knowledgeable, upfront, and took the time to explain everything clearly without any pressure. The entire process was smooth from start to finish, and his customer service was top-tier. What really stood out was how attentive and professional he was—great conversation, answered all my questions, and made sure I was comfortable with every step. If you’re looking for someone who knows their stuff and genuinely wants to help, Keith is the guy. Highly recommend.

Mr. Keith Wyatt at CMA’s Colonial Chevrolet did an excellent job assisting my wife with the purchase of her new SUV. He made the entire process smooth and easy, and his knowledge and professionalism were evident from the start. He took the time to explain everything clearly and kept things moving without any pressure. As her husband, I really appreciated how attentive and respectful he was throughout the process. The conversation was great, all questions were answered, and the customer service was outstanding. I would highly recommend Keith to anyone looking for a stress-free and well-informed car-buying experience.

Keith Wyatt was awesome in helping me with my new car purchase. He is kind, honest and a really great guy. I highly recommend him!

Service dept leaves a lot to be desired. Communication with customers is poor, loaded with excuses. I’ve purchased 2 trucks from them within the last 5 months and I will not be a returning customer.

Drop truck to program new trans told 185 dollars. pick up cost was 224.22 ask what 37.00 mis. charges where for. Told me shop rags and stuff. Need shop rags and stuff to hook computer to truck. I think no. Not service department people fault most likely told to do so by management,

Worst dealership in va I went in to purchase a toyota i didnt want a chevy anymore but the sales man insisted i buy there product He told me the truck had service records they had serviced it Ok i think im good I take truck trans feels funny to me i take it back I skipped the part where i gave them my money and i had to take a loner my tuck was not ready yet cool no worries cause im buying a what i was told was a good truck Got my truck few days later i find out ac doesnt work i take it back they said they would fix I obtained the service records and found out the truck has never been serviced so not only does ac not work the no services have been done to the truck had i know that i would at least try to lower price guess thats why they never produced service records so now we are at service manager desk he telling me i need him to help me get my ac fixed on a truck i was told was good Anyway after i took truck to get ac fixed they give it back and say its good few days later same thing no ac took it back they fix ac then put a dent in my door I take it back they say they will fix it I will not let them smell my truck again Bunch of liars at this dealership Service manager said they only replace plugs if the car is missing they dont follow service manual what world are we living in Dont Buy Here Please