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CMA's Colonial Chevrolet

(290 reviews)
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
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2015 consumer dealer award

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Reviews

(290 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CMA's Colonial Chevrolet from DealerRater.

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Service dept leaves a lot to be desired.

Service dept leaves a lot to be desired. Communication with customers is poor, loaded with excuses. I’ve purchased 2 trucks from them within the last 5 months and I will not be a returning customer.

Service dept leaves a lot to be desired.

Service dept leaves a lot to be desired. Communication with customers is poor, loaded with excuses. I’ve purchased 2 trucks from them within the last 5 months and I will not be a returning customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Drop truck to program new trans told 185 dollars.

Drop truck to program new trans told 185 dollars. pick up cost was 224.22 ask what 37.00 mis. charges where for. Told me shop rags and stuff. Need shop rags and stuff to hook computer to truck. I think no. Not service department people fault most likely told to do so by management,

Drop truck to program new trans told 185 dollars.

Drop truck to program new trans told 185 dollars. pick up cost was 224.22 ask what 37.00 mis. charges where for. Told me shop rags and stuff. Need shop rags and stuff to hook computer to truck. I think no. Not service department people fault most likely told to do so by management,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Worst dealership in va I went in to purchase a toyota i

Worst dealership in va I went in to purchase a toyota i didnt want a chevy anymore but the sales man insisted i buy there product He told me the truck had service records they had serviced it Ok i think im good I take truck trans feels funny to me i take it back I skipped the part where i gave them my money and i had to take a loner my tuck was not ready yet cool no worries cause im buying a what i was told was a good truck Got my truck few days later i find out ac doesnt work i take it back they said they would fix I obtained the service records and found out the truck has never been serviced so not only does ac not work the no services have been done to the truck had i know that i would at least try to lower price guess thats why they never produced service records so now we are at service manager desk he telling me i need him to help me get my ac fixed on a truck i was told was good Anyway after i took truck to get ac fixed they give it back and say its good few days later same thing no ac took it back they fix ac then put a dent in my door I take it back they say they will fix it I will not let them smell my truck again Bunch of liars at this dealership Service manager said they only replace plugs if the car is missing they dont follow service manual what world are we living in Dont Buy Here Please

Worst dealership in va I went in to purchase a toyota i

Worst dealership in va I went in to purchase a toyota i didnt want a chevy anymore but the sales man insisted i buy there product He told me the truck had service records they had serviced it Ok i think im good I take truck trans feels funny to me i take it back I skipped the part where i gave them my money and i had to take a loner my tuck was not ready yet cool no worries cause im buying a what i was told was a good truck Got my truck few days later i find out ac doesnt work i take it back they said they would fix I obtained the service records and found out the truck has never been serviced so not only does ac not work the no services have been done to the truck had i know that i would at least try to lower price guess thats why they never produced service records so now we are at service manager desk he telling me i need him to help me get my ac fixed on a truck i was told was good Anyway after i took truck to get ac fixed they give it back and say its good few days later same thing no ac took it back they fix ac then put a dent in my door I take it back they say they will fix it I will not let them smell my truck again Bunch of liars at this dealership Service manager said they only replace plugs if the car is missing they dont follow service manual what world are we living in Dont Buy Here Please

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Keith Wyatt goes above and beyond to take care of his

Keith Wyatt goes above and beyond to take care of his customers. Ask for him!

Keith Wyatt goes above and beyond to take care of his

Keith Wyatt goes above and beyond to take care of his customers. Ask for him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Overall great experience and welcoming environment, I’ll

Overall great experience and welcoming environment, I’ll definitely make another purchase there in the future

Overall great experience and welcoming environment, I’ll

Overall great experience and welcoming environment, I’ll definitely make another purchase there in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I purchased a new vehicle from CMA.

I purchased a new vehicle from CMA. The staff was so knowledgeable and professional. I would recommend them to everyone. Special shout-out to TOSHI. You rock girl. All my questions and concerns were answered.

I purchased a new vehicle from CMA.

I purchased a new vehicle from CMA. The staff was so knowledgeable and professional. I would recommend them to everyone. Special shout-out to TOSHI. You rock girl. All my questions and concerns were answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I purchased a new vehicle for myself.

I purchased a new vehicle for myself. My sales person was Jackie Disher. She was amazing along with the rest of the staff. She kept me informed in the process and was very quick. She made it comfortable to proceed with my purchase. Love the atmosphere at CMA’s colonial Chevrolet

I purchased a new vehicle for myself.

I purchased a new vehicle for myself. My sales person was Jackie Disher. She was amazing along with the rest of the staff. She kept me informed in the process and was very quick. She made it comfortable to proceed with my purchase. Love the atmosphere at CMA’s colonial Chevrolet

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I purchased a new vehicle for myself and my husband the

I purchased a new vehicle for myself and my husband the same day our salesman Keith Wyatt, along with the whole rest of the staff were amazing. They kept us informed in the process, and they were very quick considering buying a car usually takes a while. I would highly recommend! Ask for Keith.

I purchased a new vehicle for myself and my husband the

I purchased a new vehicle for myself and my husband the same day our salesman Keith Wyatt, along with the whole rest of the staff were amazing. They kept us informed in the process, and they were very quick considering buying a car usually takes a while. I would highly recommend! Ask for Keith.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Clouse2017, Thanks for choosing CMA's Colonial Chevrolet. We hope you and your husband enjoy your new vehicles.

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Joshua Bond is the Best!

Joshua Bond is the Best!! He is a wonderful addition the the Company of CMA.

Joshua Bond is the Best!

Joshua Bond is the Best!! He is a wonderful addition the the Company of CMA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the compliments! We're passing on your well wishes to Josh!

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I love this Dealership here at CMA's colonial Chevy Josh

I love this Dealership here at CMA's colonial Chevy Josh Bond was a very exceptional Guy. He helped me out so much when I decided to purchase a vehicle I wouldn't have even purchased a vehicle if it was not for him!

I love this Dealership here at CMA's colonial Chevy Josh

I love this Dealership here at CMA's colonial Chevy Josh Bond was a very exceptional Guy. He helped me out so much when I decided to purchase a vehicle I wouldn't have even purchased a vehicle if it was not for him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're passing along your compliments -- thank you for purchasing here at CMA's Colonial Chevrolet!

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