Reviews
Pleasant buying experience.
Pleasant buying experience. Had Christian as our salesman. He did a great job of going through all the features of the 2026 Honda Passport Elite, which we ended up buying. After negotiating the price, Christian didn’t go into hiding like so many salespeople do after you say ‘I do’. He kept us informed during the process. We appreciated that. The finance person we worked with was fairly easy to work with too, considering his job doubles as a ‘squeezer’ to get you purchase additional coverages. One has to expect this as part of the ‘dance’. His demeanor was respectful though, and not pushy, and that helped relieve the stress factor that is baked in when one purchases a vehicle. Overall, it was a good experience. I’m hoping the service department will also be easy to work with when the time arrives to service our vehicle. In conclusion, I would recommend Dick Hannah to anyone considering purchasing a vehicle.
Pleasant buying experience.
Pleasant buying experience. Had Christian as our salesman. He did a great job of going through all the features of the 2026 Honda Passport Elite, which we ended up buying. After negotiating the price, Christian didn’t go into hiding like so many salespeople do after you say ‘I do’. He kept us informed during the process. We appreciated that. The finance person we worked with was fairly easy to work with too, considering his job doubles as a ‘squeezer’ to get you purchase additional coverages. One has to expect this as part of the ‘dance’. His demeanor was respectful though, and not pushy, and that helped relieve the stress factor that is baked in when one purchases a vehicle. Overall, it was a good experience. I’m hoping the service department will also be easy to work with when the time arrives to service our vehicle. In conclusion, I would recommend Dick Hannah to anyone considering purchasing a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help! Thanks again for the recommendation, and have an amazing day!
Terrible experience.
Terrible experience. Went in on a Saturday and was told a 2016 Civic was getting detailed and serviced and would be on the lot on Monday. Got a call Monday the car was not on the lot but I could make an appt. for the Friday and that they would pull the keys and reserve the car so we could be the first to drive it. Checked on Wednesday and still not on the lot and was told it would be ready Friday. Had financing ready. Got a call Friday morning to make sure I was still coming in and when we went in was told it was sold the night before. Offered a 2025 on a lease instead. Shady and unprofessional. Drove to Ton Tonkin and bought from them.
Terrible experience.
Terrible experience. Went in on a Saturday and was told a 2016 Civic was getting detailed and serviced and would be on the lot on Monday. Got a call Monday the car was not on the lot but I could make an appt. for the Friday and that they would pull the keys and reserve the car so we could be the first to drive it. Checked on Wednesday and still not on the lot and was told it would be ready Friday. Had financing ready. Got a call Friday morning to make sure I was still coming in and when we went in was told it was sold the night before. Offered a 2025 on a lease instead. Shady and unprofessional. Drove to Ton Tonkin and bought from them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for the feedback, and I truly apologize for the frustration. I understand how disappointing this experience was. We’re part of a 12-store auto group, and any of our used vehicles are available to the public and can be sold from any location. While we always try to accommodate appointment requests and hold vehicles when possible, we cannot guarantee availability until a vehicle is officially sold. When you visited, we did offer to take you to view the car at our detail shop that day, but I understand you declined. I’m sorry we weren’t able to make it work—your time is valuable, and I regret that we missed the opportunity to earn your business. Sincerely, Nicholas Faust General Sales Manager Dick Hannah Honda
We were NEVER offered to view the car at the detail shop!
Great deal,good service,great price,sales staff very
Great deal,good service,great price,sales staff very helpful/knowledgeable, whole process less than 4 hours
Great deal,good service,great price,sales staff very
Great deal,good service,great price,sales staff very helpful/knowledgeable, whole process less than 4 hours
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Christian was a delight!
Christian was a delight! He was friendly, professional and knowledgeable, patient and courteous. Our experience at this dealership exceed our expectations. Would highly recommend.
Christian was a delight!
Christian was a delight! He was friendly, professional and knowledgeable, patient and courteous. Our experience at this dealership exceed our expectations. Would highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and this wonderful review! Until the next time we meet, take care!
Rating 10/10 they made sure we walked out with the car we
Rating 10/10 they made sure we walked out with the car we wanted as first time buyers. Highly recommend! Also, I’d like to thank Erick who was patient throughout the whole process! We are so glad we chose Dick Hannah Honda to purchase from! Thanks to the team.
Rating 10/10 they made sure we walked out with the car we
Rating 10/10 they made sure we walked out with the car we wanted as first time buyers. Highly recommend! Also, I’d like to thank Erick who was patient throughout the whole process! We are so glad we chose Dick Hannah Honda to purchase from! Thanks to the team.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Vy was very helpful and pleasant to work with.
Vy was very helpful and pleasant to work with. I would definitely recommend her to someone looking to buy a car from the Dick Hannah Honda dealership.
Vy was very helpful and pleasant to work with.
Vy was very helpful and pleasant to work with. I would definitely recommend her to someone looking to buy a car from the Dick Hannah Honda dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
Called Donald after a long weekend of car shopping across
Called Donald after a long weekend of car shopping across state lines. Donald’s professionalism was such a welcome relief We called ahead and he had the car I wanted to see ready to go when I arrived. On the test drive he jumped out and assessed an unexpected noise. Donald gave excellent car buying advice. He respected my budget and was the epitome of a modern car salesperson. Thank you Donald!
Called Donald after a long weekend of car shopping across
Called Donald after a long weekend of car shopping across state lines. Donald’s professionalism was such a welcome relief We called ahead and he had the car I wanted to see ready to go when I arrived. On the test drive he jumped out and assessed an unexpected noise. Donald gave excellent car buying advice. He respected my budget and was the epitome of a modern car salesperson. Thank you Donald!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review; we are happy to pass along your comments to the team here at Dick Hannah Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Alex/Gonzo great to work with.
Alex/Gonzo great to work with. Friendly and fair. Dillion and Waldo not overly pushy.
Alex/Gonzo great to work with.
Alex/Gonzo great to work with. Friendly and fair. Dillion and Waldo not overly pushy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us!
Christian helped me through the whole process and helped
Christian helped me through the whole process and helped get me what we needed. Also helped me with a great deal on a vehicle. Highly recommend him for getting into what you want for the right price.
Christian helped me through the whole process and helped
Christian helped me through the whole process and helped get me what we needed. Also helped me with a great deal on a vehicle. Highly recommend him for getting into what you want for the right price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy you found our staff to be so supportive during your experience here at Dick Hannah Honda. Feel free to reach out to us if you need anything. Have a wonderful day.
Donald Rainer was an amazing sales person.
Donald Rainer was an amazing sales person. From the first call saying we were twenty minutes away. He had our trade in value ready when we arrived and the new vehicle ready to go. He was considerate of our bottom line and went the extra mile. Donald was knowledgeable, personable, and attentive. He had us in the new vehicle and out the door in record time! Thank you Donald.
Donald Rainer was an amazing sales person.
Donald Rainer was an amazing sales person. From the first call saying we were twenty minutes away. He had our trade in value ready when we arrived and the new vehicle ready to go. He was considerate of our bottom line and went the extra mile. Donald was knowledgeable, personable, and attentive. He had us in the new vehicle and out the door in record time! Thank you Donald.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!