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Magic City Ford Roanoke

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (92 reviews)
Visit Magic City Ford Roanoke
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday Closed Closed
New (540) 286-2154 (540) 286-2154
Used (540) 286-2152 (540) 286-2152
Service (540) 286-2188 (540) 286-2188

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (92 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Magic City Ford Roanoke from DealerRater.

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My experience was Great

My experience at Magic City Ford was great. Anthony my sales rep. was very knowable and answered all my questions. I know that when it times to get my wife a new car we will visit Magic City Ford again. I hope Anthony is still there when that time comes; I look forward to doing business with you. Paul

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent New Vehicle Purchase

I would like to say thank you to Anthony Nuckols and the team at Magic City Ford. These guys made my new car purchase very easy and had a huge selection of vehicles to choose from. I would highly recommend Magic City to anyone looking for a new or used vehicle. Very professional staff, driven to excellence! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ford... the proud of US industry

amazing car! no doubt about that, the treatment is so prestigious and the most beautiful thing is the sales representative Mr. Dujuan Johnson. Polite, friendly, cooperative and taking care of his customer in a perfect manner. good job and god bless all of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly Service

The people at Magic City Ford were amazing to work with, especially Dujuan Johnson. Dujuan and his fellow employees made my time there at Magic City a lot of fun. They were so knowledgeable and helpful. They worked with me on the price and I was able to drive away in my new car that very evening! I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Magic City Ford is awesome!!

I come in for routine maintenance and I'm always treated with respect! I always can count on Duan Johnson to help me with anything I need for my vehicle!! Fast and friendly!! I won't go anywhere else ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Sales Staff

I was in the market for a used Ford Edge, I was assisted by Darren Yeatts, he went above and beyond to make my purchase happen, he went the extra mile to make sure he could work around my 10 hour days to get the car, the paperwork and him and his sales manager even delivered my car to my work after it was detailed and ready to go. I will always buy from Darren, he sets the bar high and it an example of exemplary service! I have actually sent my mother there to buy from Darren and Magic City Ford and she has purchased 2 vehicles, one used and one new with Darren and received the same excellent customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

100% Recommend Magic City

We went to Magic City just to "Shop Around" and Anthony was right there to help us find what we wanted and needed and the package to meet our wants and needs. We took the 2014 Ford Escape home for a weekend test drive and Went back monday and he had the figures ready to go. He even came in on his day off too make the deal! We recommend Magic City Ford 100% Anthony was great and worked with us to get the price and payments where we wanted them and also done great on our trade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service review

Brought our Taurus in a for an oil change. They had us done before we returned from lunch and even washed the car for us. Always a pleasure at Magic City.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Magic city ford Roanoke Virginia

Probably the easiest and most pleasant new car purchase I have ever done. Anthony Nuckols was on task and direct. He quickly found the exact Mustang I was looking for, arranged the dealer transfer, and offered all the possible discounts to arrive at a very good price. My next ford will definaty come from Anthony and Magic City.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

sales experience

John made our experience very easy and pain free Ihave no other comments to say about my experience ,other than you need to see john stclair if you need a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.