Don Herring Mitsubishi North

4.1 out of 5 4.1

Reviews

4.1 out of 5 4.1
26 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 5, 2019

    Love these guys! They put me and my husband a car when others couldn't. Recommend tjem especially if you have. Credit problems. Thank you to the guys there.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    September 5, 2019

    This has been a nightmare of a process due to the financial officer and others simply not doing their jobs. doing backdoor deals and holding the customer... accountable. Tnis process has cost me.more time and.money not.to mention headaches plus the rudeness of the employees because they want.to side step their vendors.for.a buck in their pocket. I've dealt with used car salesmen that showed more honesty and respect than this place wants to show a customer. Trust me stay away from here you'll be thankful for the advice. The government should really look into how this place does business!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • May 30, 2018

    We were looking to buy a used car and found the one we wanted on the Don Herring website. We did look at a car at another dealership, but the only difference... was not the cars, but the people we dealt with at Don Herring, especially Allan Arias Lucero. Allan was very friendly and approachable. We were buying the car for the wife and Allan made sure he explained all the features of the car, handling, and all those minor details that people usually forget about. The car itself looked very well detailed and ready to take home. We have found minor issues that we need to get it looked at, but we're sure the team at Don Herring would be able to resolve them pretty quickly. Overall, we would recommend Don Herring to our friends, and consider them when we buy the next car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    August 22, 2019

    Absolutely DO NOT go through this dealership. They have very deceptive sales tactics and lending practices. Their pre-approved process was such a joke,... I don’t know where to begin. I’ll be filing a complaint with the Better Business Bureau.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    November 7, 2018

    I really appreciated Brooks Yemane for helping us with our new 2018 Outlander. We visited a few different Mitsubishi dealerships in the area and Brooks... was the only salesman that really took the time to show us the features and differences between the models and help us make the best decision for our family. Biruk and Alex in finance were very helpful as well and we were able to get a great deal! I highly recommend this dealership for the excellent buying experience and service!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    September 26, 2018

    Salesperson was being very rude and would not let me explain what they have done wrong on the brand new car I purchase from them a couple of years back... and every time I talked, the salesperson will cut me off and talk to me like I’m stupid. Car of questioning have not pass the 5 year warranty and it have less than 10000 miles on it. I will not recommend this place to anyone and will get the f*xx up they did to the car fix by someone else.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 3.0 out of 5
    March 26, 2018

    I was referred by cars.com which I filled out a credit application for a used car I liked on line. I received two emails reading Congradulations you have... been approved with a toll free number for ME to call, as oppose to them calling. I called on three separate occasions and was shuffled around, wasting my time, to either get disconnected or to a person who couldn’t locate my credit file. I’m surprised the other reviews are so positive and my experience was horrible. Buying a car is stressful enough, this time spent with this company was just frustrating. It’s been a week and still not one person has called me to ask if I was still in the market for a car. Ironically I’m still trying to decide what and where to purchase.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    February 23, 2018

    Worst service ever and experience buying a vehicle. Don’t believe anything that Tommy will tell you in the financial department. I have not words for this... individual . I don’t know why this dealer keep this person. I will never do business with Don Herring Mitsubishi as long this person continue working there. I will make that every one I know doesn’t buy a car from Don Herring Mitsubishi.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 17, 2017

    Mitsubishi vehicle are excellent cars.Alvays something new and theater price is always reasonable.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 14, 2017

    I loved the service and the vehicles. Everyone was really nice and kind on our search for a car for college. I highly recommend visiting them to find... the car for you.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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