Don Herring Mitsubishi North

New 888-929-5540 Dealer Website
Used 888-928-7031 Email Dealer
Service 866-640-8124

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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 8:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.4
Average based on 11 reviews.
  • Great Service

    I went in just browsing at the EVO X (of which they have a bunch to choose from), and the Charles took great care to show me the car and talk stra...

    Dealer Response

    Thank you for taking the time to write such a great review! We sincerely appreciate your feedback as well as your business. It is encouraging to h...


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    I went in just browsing at the EVO X (of which they have a bunch to choose from), and the Charles took great care to show me the car and talk straight with me. Even though he knew I wasn't planning on buying he still was very thorough and showed me the cars interior, engine and even taught me stuff about the car I didn't know. Very very rare that a salesperson will know that much about the car. Great dealership. I've been to about 4 other ones just looking around and this is the first to take care of me like that.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write such a great review! We sincerely appreciate your feedback as well as your business. It is encouraging to hear such kind words from one of our visitors. Please let us know if you have any questions or concerns in the future. Don't forget to follow us on Twitter and Facebook to see our exclusive special offers. Regards, Sherri Hawkins sherrih@donherring.com


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  • Brett Cantrell - Horrible customer service!

    Brett Cantrell needs to have some major training in customer service and customer relations. My fiance went into this dealership trying to buy a n...

    Dealer Response

    Dear Mr. Carmichael, I am very sorry to read about your experience. This is not the way we are known to treat people or we would not have been in...


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    Brett Cantrell needs to have some major training in customer service and customer relations. My fiance went into this dealership trying to buy a new car. I was unable to be there so she went by herself. After a little bit she called me for help cause she had signed some papers but didn't know what they were. While on the phone she told me what the terms and conditions were which was not a bad deal and seemed to be that they were trying to work with her however just wasn't a good deal for us at the time. I asked to speak to salesman to go over what these terms and conditions were due to the fact that my fiance doesn't really have any experience in this department and she felt more comfortable with me going over the paperwork. Upon asking Mr. Cantrell to talk to me on the phone, he said he would NOT talk to me about anything. At this moment I told my fiance to just get her keys and leave. After she left I called Mr. Cantrell to let him know that where he absolutely lost the deal was when he would not talk to me. He said he doesn't talk about that kind of stuff on the phone, however it seems he doesn't follow either his own rule or dealership policy because he began to tell me the numbers and that I would be crazy not to do this deal trying to get me back into the showroom. When i told him that i would not be coming back in but rather was calling to let him know how he lost the sale so that he could be more open in the future with talking on the phone he proceeded to tell me that "As her was her fiance I should have stepped up and co-signed for her to get her a better deal." VERY UNPROFESSIONAL. You do not talk to customers that potentially want to spend a lot of money with them that way!!!!!! I would recommend to avoid Brett Cantrell at all costs!!!

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Mr. Carmichael, I am very sorry to read about your experience. This is not the way we are known to treat people or we would not have been in business for 36 years. That being said, no excuses, it sounds like we really messed up this time. Thank you for bringing this to our attention so that we can address the issue and make sure we do not conduct ourselves this way in the future. Please accept my sincerest apology. Best, Sherri Herring Hawkins


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  • Great deal

    Our Visit to Don Herring Mitsubishi Plano will be unforgettable! Not only our salesman give us a great experience test driving the car we wanted b...

    Dealer Response

    Congratulations on your new car! We really appreciate you taking the time to share your kind words about the experience you had at Don Herring Mi...


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    Our Visit to Don Herring Mitsubishi Plano will be unforgettable! Not only our salesman give us a great experience test driving the car we wanted but he also had the knowledge to show us what a great vehicle it was! Many thanks to Scott Fickert for an enjoyable time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new car! We really appreciate you taking the time to share your kind words about the experience you had at Don Herring Mitsubishi. We want to be here for you throughout your entire ownership experience! Please let us know if you have any questions or if we can assist you with anything in the future. Best, Sherri Herring Hawkins


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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2014

Don Herring has been serving the metroplex since 1979. Don Herring Mitsubishi is one of the few family owned and operated automobile dealerships in the DFW area. We are dedicated to exceed our customer's experience by consistently providing professional, honest, friendly and courteous service. We have 3 locations to serve our customers better, Dallas, Irving and Plano. Our motto is "We Make it Easy" and we truly strive to make our customers buying and ownership experience as easy as possible.

"We Make It Easy"