John Jones Auto Group Salem

Give this dealership an opportunity to earn your business! They Earned Mine. Let me walk you through my experience with John Jones Auto Group in Salem.... As I walked through the front doors, I was impressed with the modern layout and clean look of the showroom floor. I was immediately greeted by a very friendly host. She found me the best salesperson(in my humble opinion), Dennis Severs. After spending less than one minute inside the showroom, Dennis whisked me out to the lot to show me the vehicle I had driven 60 miles to see. Still on our way to the vehicle, another John Jones employee was on the lot, and he immediately smiled, spoke and asked if he could help Dennis and myself find the vehicle. It was impressive that fellow employees were willing to help each other as much as help me. Shout out to that guy, don't remember his name, but you, too, made a positive impression to me as a customer. We walked up to the vehicle I was interested in and Dennis shared with me information pertaining to it and asked if I would like to test drive it. Needless to say, I was ready. We got in the car and drove around the town of Salem during our test drive, and he felt like an old friend I had the lucky chance to run in to. The vehicle met my expectations and so when we got back to the dealership we went in and confirmed the sale. Dennis was easy to work with, kind and very interested in us making the best deal possible. John Jones Auto Group is the kind of operation you would trust with your kids buying their first car, and that is exactly the reason for my visit. Dennis Severs(my salesperson), Jason Robarts(Sales Manager) and Cody(Financing) were the most professional group of people we have purchased a car from, and I've been doing this for many, many years. During the final stage, before delivery, we went over the valuable options relating to warranties, financing and the like and there was NO HIGH PRESSURE that would make you feel uneasy. Cody, in financing, was smart, honest and informative. He worked very hard to manage our rate and payments so that our new vehicle was affordable. Once we finished the finances, we were able to tour the facility, and what a facility it is. John Jones Auto Group has invested in the customer experience. Big Screen TV's in the Hotel style seating and entertainment areas, a clean and secure area for your younger kids to play while deal making is taking place, or car is being serviced and a refreshments area that is second to none. The final part of our tour was of the service center. New equipment and floors clean as a whistle, the kind of place you would trust your new vehicle to be serviced. Overall, an amazing experience. Young or old, give Dennis Severs a call, I imagine he will treat you, too, in an honorable and ethical way.

BRAVO to the Sales Staff (Mike Atchison); the Finance Dept (Jessica Stewart); the Service Dept (many) and the very welcoming atmosphere of the property.... We came looking for a replacement vehicle and JJ Auto Group was very thorough and professional in matching our needs and price range with a terrific Buick! We have been customers since 1996 and have never been disappointed in the process with them.

One the best experiences in buying a car! Thank you Mike Atchison for making this a pleasant experience. If your looking for a new car, look no farther... than John Jones Auto Group and Mike Atchison!

I came away very impressed about the John Jones Auto Group, and am very happy with my new Buick Encore. Brandon McIntosh was exceptional in finding me... the right car within my desired budget needs. I highly recommend buying a vehicle at the John Jones in Salem, and will not hesitate in sending family and/or friend referrals to them. They are offer flexibility in vehicle types and financing options, and they treat you like one of their family. I plan on purchasing my next vehicle from them when my lease agreement expires.

I was treated very well while shopping for a car; after the fact I had trouble getting answers to my questions, I did finally get answers.

Went on carfax and found the Silverado truck we liked at John Jones in Salem IN. Made an appointment with Mike Atchison to look at the 2013 Silverado... that was listed. Mike was very helpful and very friendly and made our buying experience a success for all. Highly recommend Mike Atchison at John Jones in Salem for your next truck purchase.

I highly recommend that you give this dealership a try. You will find that they treat you with respect and are very friendly to work with. I especially... recommend Mike Atchison as your Salesman, he is very genuine and works hard for you to get you the best deal possible. Would not buy a car anywhere else!!!!!!!

My fiance and I were shopping for a used jeep. We found this one thru John Jones Chevrolet and immediately called and spoke with Mike Atchison and he set... up our appointment and had the Jeep detailed and tuned up, ready to go for us! Mike made our car buying experience super easy!! I highly recommend visiting Mike when shopping for your next vehicle!

Management very dishonest and don’t follow through.

Sales staff is great, very polite and willing to work with the them to make sure customers get what they want and need. It STOPS there. Management is unwilling... to work with customers and extremely unresponsive. I tried calling 5 times over a 3 week period. I gave them reasonable offer 3 separate times to immediately purchase a used $50K Cadillac online that has been sitting in the dealer lot for 4 months and wanted management to get back to me. In all cases, I never got a response back. No acceptance of my offer or counter offer or anything. No response whatsoever. WOW! How do they expect to make sales?