John Jones Auto Group Salem

4.8 out of 5 4.8
Rectangle 48
Sales
Service Closed

John Jones Auto Group Salem Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2019

John Jones Auto Group is proud to be an automotive leader serving the southern Indiana area for over 34 years! We have f

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our convenient locations in Salem, Corydon, Scottsburg and Greenville. We have over 1,000 cars, trucks, vans and suvs in our inventory! Come see us before anyone else for the purchase of your next vehicle!

"You See So Many Because They Paid So Little!"

Service

Oil, Filter Change

$27.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
182 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 7, 2019

    Give this dealership an opportunity to earn your business! They Earned Mine. Let me walk you through my experience with John Jones Auto Group in Salem.... As I walked through the front doors, I was impressed with the modern layout and clean look of the showroom floor. I was immediately greeted by a very friendly host. She found me the best salesperson(in my humble opinion), Dennis Severs. After spending less than one minute inside the showroom, Dennis whisked me out to the lot to show me the vehicle I had driven 60 miles to see. Still on our way to the vehicle, another John Jones employee was on the lot, and he immediately smiled, spoke and asked if he could help Dennis and myself find the vehicle. It was impressive that fellow employees were willing to help each other as much as help me. Shout out to that guy, don't remember his name, but you, too, made a positive impression to me as a customer. We walked up to the vehicle I was interested in and Dennis shared with me information pertaining to it and asked if I would like to test drive it. Needless to say, I was ready. We got in the car and drove around the town of Salem during our test drive, and he felt like an old friend I had the lucky chance to run in to. The vehicle met my expectations and so when we got back to the dealership we went in and confirmed the sale. Dennis was easy to work with, kind and very interested in us making the best deal possible. John Jones Auto Group is the kind of operation you would trust with your kids buying their first car, and that is exactly the reason for my visit. Dennis Severs(my salesperson), Jason Robarts(Sales Manager) and Cody(Financing) were the most professional group of people we have purchased a car from, and I've been doing this for many, many years. During the final stage, before delivery, we went over the valuable options relating to warranties, financing and the like and there was NO HIGH PRESSURE that would make you feel uneasy. Cody, in financing, was smart, honest and informative. He worked very hard to manage our rate and payments so that our new vehicle was affordable. Once we finished the finances, we were able to tour the facility, and what a facility it is. John Jones Auto Group has invested in the customer experience. Big Screen TV's in the Hotel style seating and entertainment areas, a clean and secure area for your younger kids to play while deal making is taking place, or car is being serviced and a refreshments area that is second to none. The final part of our tour was of the service center. New equipment and floors clean as a whistle, the kind of place you would trust your new vehicle to be serviced. Overall, an amazing experience. Young or old, give Dennis Severs a call, I imagine he will treat you, too, in an honorable and ethical way.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 21, 2019

    BRAVO to the Sales Staff (Mike Atchison); the Finance Dept (Jessica Stewart); the Service Dept (many) and the very welcoming atmosphere of the property.... We came looking for a replacement vehicle and JJ Auto Group was very thorough and professional in matching our needs and price range with a terrific Buick! We have been customers since 1996 and have never been disappointed in the process with them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • March 8, 2017

    One the best experiences in buying a car! Thank you Mike Atchison for making this a pleasant experience. If your looking for a new car, look no farther... than John Jones Auto Group and Mike Atchison!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your great feedback! Enjoy your new vehicle!

  • 5.0 out of 5
    May 14, 2018

    I came away very impressed about the John Jones Auto Group, and am very happy with my new Buick Encore. Brandon McIntosh was exceptional in finding me... the right car within my desired budget needs. I highly recommend buying a vehicle at the John Jones in Salem, and will not hesitate in sending family and/or friend referrals to them. They are offer flexibility in vehicle types and financing options, and they treat you like one of their family. I plan on purchasing my next vehicle from them when my lease agreement expires.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Kevin, Thank you for your feedback and five star rating! We're glad to hear Brandon McIntosh took exceptional care of you and found you the perfect ve...hicle within your budget. We appreciate your recommendation to family and friends and hope you enjoy your new Buick Encore. Thank you so much for your business!

  • 4.0 out of 5
    March 15, 2018

    I was treated very well while shopping for a car; after the fact I had trouble getting answers to my questions, I did finally get answers.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback! We're glad to hear you were treated well during your purchase. If you still have any questions, please feel free ...to call our Customer Relations Mgr., Michelle Apple, at 812-883-8290. Thank you.

  • 5.0 out of 5
    January 6, 2018

    Went on carfax and found the Silverado truck we liked at John Jones in Salem IN. Made an appointment with Mike Atchison to look at the 2013 Silverado... that was listed. Mike was very helpful and very friendly and made our buying experience a success for all. Highly recommend Mike Atchison at John Jones in Salem for your next truck purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the five star review! We're glad to hear Mike Atchison was helpful in getting everything arranged with the Silverado and made it... a successful buying experience. We appreciate your kind words and hope you enjoy your Silverado!

  • 5.0 out of 5
    December 21, 2017

    I highly recommend that you give this dealership a try. You will find that they treat you with respect and are very friendly to work with. I especially... recommend Mike Atchison as your Salesman, he is very genuine and works hard for you to get you the best deal possible. Would not buy a car anywhere else!!!!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the five star review and kind words! We're glad to hear that Mike Atchison is taking good care of you and appreciate you recogni...zing his hard work. Thank you for your business and we look forward to seeing you again soon!

  • 5.0 out of 5
    December 1, 2017

    My fiance and I were shopping for a used jeep. We found this one thru John Jones Chevrolet and immediately called and spoke with Mike Atchison and he set... up our appointment and had the Jeep detailed and tuned up, ready to go for us! Mike made our car buying experience super easy!! I highly recommend visiting Mike when shopping for your next vehicle!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much Brayton for the five star review and nice comments. We're glad to hear Mike Atchison had the Jeep all ready when you arrived and mad...e your buying experience easy. We appreciate your business!

  • 1.0 out of 5
    October 27, 2017

    Management very dishonest and don’t follow through.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Frank, we're very sorry to hear that you had a bad experience. We would appreciate any feedback you have to help improve our customer experience. Plea...se feel free to contact our Customer Relations Mgr., Michelle Apple, at 812-883-8290. Thank you.

  • 1.0 out of 5
    October 21, 2017

    Sales staff is great, very polite and willing to work with the them to make sure customers get what they want and need. It STOPS there. Management is unwilling... to work with customers and extremely unresponsive. I tried calling 5 times over a 3 week period. I gave them reasonable offer 3 separate times to immediately purchase a used $50K Cadillac online that has been sitting in the dealer lot for 4 months and wanted management to get back to me. In all cases, I never got a response back. No acceptance of my offer or counter offer or anything. No response whatsoever. WOW! How do they expect to make sales?

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're sorry to hear that our Managers have been unresponsive. We have gotten with our General Manager who said we've been firm on the price of this pa...rticular Cadillac. Our Sales Manager said he has spoken with you and advised we have someone test driving it now. He will forward you the video you requested if it's not sold. Thanks for your feedback and we'll contact you on the availability of the Cadillac as soon as we know something.

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