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Huntington Beach Chrysler Dodge Jeep Ram

(2,477 reviews)
Visit Huntington Beach Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2025 state dealer award
2025 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (888) 476-3109 (888) 476-3109
Used (888) 519-3491 (888) 519-3491
Service (866) 906-5794 (866) 906-5794

Reviews

(2,477 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huntington Beach Chrysler Dodge Jeep Ram from DealerRater.

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Quick, Easy and Painless car shopping

We are from out of state and had been looking for a car on the internet. We found one at this dealership. We contacted Nick Priebe on a Saturday, flew in on Sunday morning, got to the dealer at 11:00 am, and were driving back home in our new car by 1:00 pm. It was quick, easy and painless--how car shopping should be!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We are from out of state and had been looking for a car...

We are from out of state and had been looking for a car on the internet. We found one at this dealership. We contacted Nick Priebe on a Saturday, flew in on Sunday morning, got to the dealer at 11:00 am, and were driving back home in our new car by 1:00 pm. It was quick, easy and painless--how car shopping should be!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience at HB Jeep. I've been there...

I had a great experience at HB Jeep. I've been there a few times to test drive and everyone is always so friendly. I really appreciate the help from Chris and Paul in regards to getting me the best deal and securing my partial loan. I liked the fact that I could always pick up the phone to call Chris with any questions I had. I test drove a few different cars and he was great at finding the perfect car for me. Im very happy with my car. He was honest, friendly, very knowledgeable and always available for me to call. He guided me through everything in the car and helped set everything up for me before I drove away. I would definitely recommend both Chris and Greg and will go back there again if I ever want to buy another a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I got a great deal from the dealership Michael was very...

I got a great deal from the dealership Michael was very professional and know his business and on the top of that he really delivers what he promised. In my 24 years car purchasing history this was the best dealership I visited. I will recommend every body to go there and get good deals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My name is Carlos R. from Garden Grove. I want to begin...

My name is Carlos R. from Garden Grove. I want to begin by saying that this dealership was extraordinary and would recommend them hands down!! Here is what I went through and what the final outcome of my experience with this dealer from beginning to end. I was in the market for purchasing a new car. So in Feb 2013 I went to HB Jeep to look at 2013 Challenger R/T's. Right from the start a friendly salesperson came to assist me with any questions i had. I managed to look at a few cars, test drove them and discussed features, specs and options. I was sold on this black Challenger R/T. Came in the office to discuss numbers. I told them where I needed to be as far payments and asked what I needed to do in order to get there. All said and done, we closed the deal that same day. I was a happy customer. They agreed to take care of some minor chips and scratches and set up an appointment. I brought the car in to have it taken care of which took about 3 days. Here's where it takes a wrong turn for the worst. I started to notice that the paint job had some blemishes. I discussed this with the body shop rep and was asked to bring it in. They made the full effort on their end to have this taken care of. After 5-6 times of me bringing the car in to correct this paint defect, they gave up. They decided to have Chrystler Corp informed of the situation. Chrystler opened up a case number and had a representative come down to personally inspect the car. After doing an inspection and consulting with higher management at Chrstler Corp, they decided to buy back my car. Not only did they buy back my car, but also reimburse me for a tint job i had done to it, aftermarket headlight (HID) installed and Mopar sequential tail lights. On top of that, they got me into a brand new 2013 Challenger R/T as a replacement. They transferred my downpayment that originally was used for the first purchase and gave me the same warranty, APR and monthly payments as the original paperwork. All this happened in a period of 2 months and they managed to make it a priority to make the customer happy. I can honestly say that I am a happy customer and happy to have made a great choice to purchase my first brand new car from this reputable dealership. Once again, I would strongly recommend this dealer if you want to buy a new car and to have in mind that if something minor or major, like in my case happens, that they will come through and take care of you. Special Thanks to Ross Helman, Richard Ambrose, Matt Esparza, Tony and Ken from Surf City Collision

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Unbelievable deal! Howard Whitmore was honest and worked...

Unbelievable deal! Howard Whitmore was honest and worked us a great deal...and fast! We were in and out within an hour with our new Jeep. I highly recommend this dealership and Howard.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

One of the best buying experiences I have had. Tessa and...

One of the best buying experiences I have had. Tessa and Daryl were very helpful and great to deal with. I will continue to buy personal and business vechicles here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great buying experience. I got a great car on a...

I had a great buying experience. I got a great car on a low budget. I am recommending to my friends and family. Thanks a bunch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

If I could say excellent, 25 different ways, I would just...

If I could say excellent, 25 different ways, I would just type that out. Since that would probably not be very descriptive, I guess, I will elaborate. We worked with Jerry Fontaine for a few days, in a row, over the phone. It was always very friendly and professional without avoiding being human. Most often a salesman reveals his true intentions within the first phone call, but Jerry never made me question his true intention of getting us a great deal and a great vehicle. Unfortunately, Jerry took to a personal issue on the day we were to make our 70 mile trip. I completely understood what he had to make adjustments for, and so he set us up with Chris Piasecki. Chris was just as friendly and personable as Jerry had been. He held our, proverbial, hands through the day, getting us into a car at the stipulated expectations of what was placed upon Jerry's shoulders. Chris never disappointed and even got us into a better finance situation than we had been expecting. Now we know it is not the salesperson who controls those sort of situations, but really those guys are the face of what people, sitting for hours on end, think of when they retrace the experience at any given dealership. By the end of the day we had met several great people, and had been treated just the same as the guy who was buying the 150,000 dollar car. The finance guys we spoke with Johnny and Samir were great and always made sure we understood that everything we had discussed was at our discretion and not a requirement to finalize the deal. We were treated as human beings with a need and we felt very lucky to have chanced upon their advertisement on Autotrader.com. Truly, I would recommend this dealership to any person who is in the market for a vehicle. As we looked around the lot, there were so many great deals we were surprised people were not fighting for vehicles. Then we realized that they were not doing so because their were so many deals that were great, that no one had to fight for their car. I would give Jerry, Chris and Huntington Beach Jeep a 100% without reservation if I had to give it a percent. I literally just got home and went right to the computer so I could pass along their great service asap if anyone just happens to be looking as I type.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Changed my mind about buying at a Dealership!

I believe I am no different than the majority of car buyers in that I dread having to go into a dealership and haggle with a sales person and go back and fourth and this and that. It is usually a multi day process or at best an all day process by the time you find the car, agree on a price, arrange financing, etc, etc. Well Greg Paulis with their online sales change my negative thoughts regarding buying a car through a dealership! I found the car I wanted online via cars.com. After initially thinking it was 'too good to be true' I called the dealership to confirm it was still available. I had to leave a message. I have to be honest is saying I half expected them to call back and tell me that the particular car I was interested in was no longer available but that they had similar deals (this has happened to me on more than one occasion). Greg called me back within 5 minutes and told the car was still available and gave me the information I was looking for. I told him I would come and check it out within the hour. When I arrived, he had the car washed and ready for a test drive along with the full CarFax report. Long story short, it was one of the most painless car buying experiences I have had outside of buying a car via online. The whole staff at the dealership changed my mind about buying a car. I was driving my new car off the lot a few hours later with a grin from ear to ear! Thank You Greg!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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