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Reviews

Average Ratings

4.8
359 lifetime reviews.
  • Great buy, & very nice people

    We were searching for a specific model - a Lexus hybrid model, and had priced them all over the area. The price for the vehicle at Twin Pine was a...


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    We were searching for a specific model - a Lexus hybrid model, and had priced them all over the area. The price for the vehicle at Twin Pine was about $2,000 less than anywhere else. So, for a deal like that, we happily drove the 90 minutes to get there (we live in Southern Delaware County). Car ran beautifully, the deal was done in minutes and the financing department pulled off a miracle to get a crazy low rate for us. Very, very happy, and will check their website regularly -our son turns 16 soon and will need a car! Our salesman was Seth and he was great to work with, will do so again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Poor customer service

    I left before even test driving a vehicle because they were not helpful and we waited for someone to bring out keys to wait forever for them. We l...

    Dealer Response

    Thank you for reaching out to us Tina. I apologize about the wait, however we were extremely busy today trying our best to take care of the influ...


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    I left before even test driving a vehicle because they were not helpful and we waited for someone to bring out keys to wait forever for them. We left and will go elsewhere to spend our money.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reaching out to us Tina. I apologize about the wait, however we were extremely busy today trying our best to take care of the influx of customers. If you would like to still take advantage of our aggressive pricing and wish to have a more personal one on one experience please call me directly and I will do my best to set something up with you during the week. Rob Giroux General Manager


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  • Great service

    Wyatt did an excellent job finding my son a 2014 Ford Fusion. Unique buying process. Drove over an hour and it was worth the trip!


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    Wyatt did an excellent job finding my son a 2014 Ford Fusion. Unique buying process. Drove over an hour and it was worth the trip!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • changes in past business practices

    I bought an Lexus SUV from Twin Pines in 2010. I understood the no hassle price and encouraged my husband to look into them and to trade in his L...


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    I bought an Lexus SUV from Twin Pines in 2010. I understood the no hassle price and encouraged my husband to look into them and to trade in his Lexus sedan vehicle. At the time, I was happy with my blue book trade in price (Subaru) when I purchased my SUV from them and expected the same this time with a premium car in excellent condition. Their price for this trade-in was under the lowest blue book value. It was explained that their sale price is lower so they couldn't offer us a fair price for our trade-in. In the end, they suggested we take our car and get a better price for it. Also, the no hassle price does not include an additional 10% more in fees including the 6% sales tax. Lookin g at their website a few minutes after leaving, they increased the no hassle quoted price to us by another $1000.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • I won't shop for a car anywhere else but Twin Pine

    We just bought our third vehicle in five months from Twin Pine Auto. Even though it is a 1.5 hour drive away, I would not even consider buying a ...


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    We just bought our third vehicle in five months from Twin Pine Auto. Even though it is a 1.5 hour drive away, I would not even consider buying a used vehicle from anywhere else. They have a huge selection and every vehicle I have ever looked at there has been in immaculate condition. The salesmen are the epitome of professionalism, as well as being quite personable. The finance people answer every question you may have, and walk you through the process in a seamless fashion. We now own a 2013 Civic, 2014 Escape and 2016 Town and Country. We have been completely satisfied with each one of them and all were prepped to the highest level. The buying process is as smooth as can be. You, as a customer, are made to feel welcomed and valued. There is no pressure to buy, and if you want to examine, and drive, multiple vehicles, they are all more than happy to assist you. Thank you Twin Pine for yet another great vehicle. I will be sending all of my friends and family to you for their future vehicle purchases.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great price, no haggling, excellent experience.

    Looked for the best deals all across PA and found Twin Pine was the best. Traveled from Pittsburgh - well worth the trip. Fred was great, to the p...


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    Looked for the best deals all across PA and found Twin Pine was the best. Traveled from Pittsburgh - well worth the trip. Fred was great, to the point and straightforward. Great experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best car buying experience yet, thanks Fred!!!!

    Great selection, good looking vehicles, wholesale prices , easy financing, salespeople are not pushy, very accommodating with snacks water coffe...


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    Great selection, good looking vehicles, wholesale prices , easy financing, salespeople are not pushy, very accommodating with snacks water coffee and lounge.... I don't know what else to say but I'll be back for my next car ... hopefully it's the the sweet Porsche sitting out front!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2014 buick regal Brock was awesome!

    After searching online casually for some time i finally made the decision to look at a car i saw located at twin pine. The price was fair and bett...


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    After searching online casually for some time i finally made the decision to look at a car i saw located at twin pine. The price was fair and better than any dealer i saw posted on cars.com. i made sure my finances were in order and then called to set up a showing and Brock was helpful every step of the way from setting up the showing to test driving and to the final purchase. The price is set for no haggling and annoying back and forths that cause so many headaches. Im extremely happy with my purchase and the customer service i recieved thanks again brock!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Seth did a great job helping me buy first car, gave me a lot of information on both cars I tested. Would definitely come back to them to buy anoth...


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    Seth did a great job helping me buy first car, gave me a lot of information on both cars I tested. Would definitely come back to them to buy another car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best Experience U ever had with a dealership!

    We were really in a bind and I thought it was going to be impossible to get a decent vehicle. We were turned down by practically ever dealer aroun...


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    We were really in a bind and I thought it was going to be impossible to get a decent vehicle. We were turned down by practically ever dealer around, but Twin Pines made it happen. They really care about their customers and take pride in helping them. I would recommend this dealership to everyone!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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