Johnny Rogers and Austin DeFor made the experience of purchasing my first ever new car - 2019 Volvo S60 T6 AWD R-Design - very enjoyable and hassle-free.... The entire staff at Kline Volvo was most pleasant.
My service advisor Bo Dunaski was very friendly during the check in and pick up of my vehicle. The waiting area was clean and bright with a variety of... snacks and beverages.
This is our first Volvo and we love it more than any of our past cars! Our sales person was really friendly, honest, and had really good positive energy.... Since our purchase we have been in for service (which are complimentary) and we have had the same positive experiences. We bought a car from Kline Volvo after reading their online reviews; I have found online reviews to be very helpful before visiting any business. We also did this for Borton Volvo, but we noticed their reviews were much shorter, repetitive, and just seemed mundane. We looked a little further to discover they were all fake reviews (they are not the only dealership pulling these cheap tactics); after this we decided that Kline Volvo had a more HONEST reputation. I can report that Kline Volvo has stayed true with their honest and positive reputation!
Staff at Kline Volvo are so friendly and exceptionally qualified I feel like family. I wouldn't consider buying a car anywhere else. 100 percent satisfied... with staff up and down the line. Sales and service are exceptional.
I was helped by sales rep Jared Perillo; he made the paper work process very fast, efficient and easy. Any questions i had about the car anywhere from... it's features, to leasing and vehicle maintenance were answered with detail making me feel very confident with my purchase. The overall presentation, knowledge, and organization of the employee made me feel very comfortable in choosing Kline Volvo for my new car.
I had inquired online about a specific vehicle for sale, John Rogers in sales replied to me promptly about my inquiry. He wasn’t pushy at all about selling... a vehicle and said stop by anytime to look at the car closer and take it for a test drive. Upon arriving I was greated as I entered inside, making me feel welcomed and comfortable. Everyone was so nice, John was was very knowledgeable in all aspects. Even though I didn’t make a purchase from Kline I feel I would go back again in the future!
Oil change took 2 hours to complete with no updates after asking besides being told it takes a hour, however it took 2 hours. If I was told it took this... long uprfront I would not have waited for my vehicle to be serviced.
Kline did the 10,000 mi service and the appointment went very well. Easy to schedule, when I arrived the vehicle was inspected and checked in, and work... was started right away. They advised when it would be finished and while I was waiting, I was told it would be done before that time. It was returned to me with a fresh wash, and vacuum, and clean windows. I appreciate their being on time but they have an excellent customer waiting area that is very comfortable and quiet.
The process involved a high level of attention and the salesman John Rogers showed us a number of vehicles and products we had not considered. I feel we... found a great value. We were very happy with the experience.
Friendly and efficient staff. Great waiting room with good coffee. Melissa Rich, my sales person is always friendly and full of energy. Fun to talk to.