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Midway Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Ford from DealerRater.

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Recall Service Lincoln MKZ

Excellent from initial contact to completed job. Service exceeds in all areas. This Dealership is not convenient in location to my home, but well worth the drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Charley, we are glad we could make your experience an excellent one! We are always more than happy to assist you if anything else comes up. Take care!

Inspection

Inspection, replaced 2 tires, and placed carpet back in feeder.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Steven, we're so glad we could be of service to you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

service department

I will go back AND I have told my coworkers of how of time and price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert, we're pleased to hear everything was completed to your satisfaction! It is great to hear our Staff took such great care of you! We hope to see you here again!

Service

Midway Ford has a great service department I have taken my 2017 Ford F-150 there for all of its service and will continue to do so. The service department is what makes me come back to that dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kathy, thank you so much for your positive comments about our service department! Please let us know if there is ever anything else we can do for you! Safe travels!

Dependable

i take all of my vehicles to Midway Ford for fast and dependable service at a reasonable price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Mr. Conley, Thank you for bringing all of your vehicles to Midway Ford in Hurricane, WV for fast and dependable service at a competitive price. We appreciate your choice to do all of your automotive business with us. Deron Chapman, Business Development Manager -Midway Ford Inc.

Eating our experience with Service Dept

Brought my car in to be serviced. Described the issue and the service department was very nice and efficient. Very pleased with my service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Matt, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

Midway Ford Service Department

These people are awesome. Being a Senior Citizen and a widow, they treat me with the upmost respect and always check my car for any faults so I’m not stranded somewhere with car problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dianna, your comments keep us motivated and working hard for all our guests! At Midway Ford Incorporated, we value our customers and we look forward to seeing you on your next visit. Take care!

Service department survey

Always treated with respect. Midway Ford service department personnel are awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dianna, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

droopys

very satisfied always service my ford here...good service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Frank, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Please with service.

Midway Ford took care of my tire rotation and oil change. The 2016 Ford Fusion I bought is running well and I love it. They also took care of the bolt recall regarding the steering wheel and I am please with the level of customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Steven, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you and your 2016 Fusion! Safe travels!