Straub Automotive

Once again the service was impeccable and Cody is an asset it's the only place I take my vehicles

Cody is the best. Always very friendly and helpful .Been here many times and always satisfied

The service depart is great. Cory always takes good care of me and my vehicle.

Again and again Straub's goes above and beyond. Cody Phillips is the ABSOLUTE best. He has taken care of me for years. I will never go anywhere else for a vehicle or service. My service appointment was for my 2019 Ford Ranger 4x4. I purchased it another dealership because I just wanted a basic truck. Honda has a Ridgeline and Nissan has a Frontier but did not like either of them. In any case, this is the only time I had not bought a vehicle from Straub's. I like to joke that I helped built the buildings at The Highlands location, Cody and crew always explain what has happened and/or needs to keep an eye on or needs done. Straub's is the BEST. Keep up the Excellent Work.

I purchased a vehicle in July. My salesman was friendly but not knowledgeable about the vehicle I purchased. I had 2 requests. I require 3rd row and heated seats. I did not check for the heated seats, I assumed the salesman was correct/being honest. We signed the contract that evening and picked up the next afternoon. We received a call the next day asking if the car was ok/ clean and we hadn’t even picked it up yet. At pickup we immediately noticed it wasn’t very clean but drove away. We purchased the extra warranty that was supposed to cover computer/ electrical issues. I just had my vehicle serviced as it needed an oil change and the traction light came on. I was just informed that my extended warranty will not cover the software update as nothing is broken. 300.00 plus 150.00 for them to look into the issue as well as 2 days to figure it all out . So buyer beware, can you afford to pay extra for bad coverage, can you afford to be without your car for day?? I suggest going somewhere with better customer service support and more knowledgeable salespeople!

great service very fast cody got my car in early and when we got back it was ready no issues

I was sold a car that didn't last past 8 months when the engine and turbo both went bad. Turbo was replaced when taken in on trade. Was also sold an extended warranty that refused to cover it based on carbon build up in the engine. I drove the car under 8000 miles, and I was offered 2000 dollars off the repair still making the repair over 8500. Will NEVER promote or buy from here again.

I was sold a car that didn't last past 8 months when the engine and turbo both went bad. Turbo was replaced when taken in on trade. Was also sold an extended warranty that refused to cover it based on carbon build up in the engine. I drove the car under 8000 miles, and I was offered 2000 dollars off the repair still making the repair over 8500. Will NEVER promote or buy from here again.

Oil change was quick and done right . Friendly staff and knowledgeable of my vehicle. Vehicle was washed too

We feel we got mini hustled. Offered one vehicle, last minute switcharoo. Definitely felt like a car-salesman trick.