Reviews
Had to keep returning to the dealership because my issue
Had to keep returning to the dealership because my issue was not resolved as claimed. Each time I was charged excessively and the problem still remained. Took my vehicle to another service center and was repaired in less than 5 minutes
Had to keep returning to the dealership because my issue
Had to keep returning to the dealership because my issue was not resolved as claimed. Each time I was charged excessively and the problem still remained. Took my vehicle to another service center and was repaired in less than 5 minutes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The service was great they worked the paperwork on my
The service was great they worked the paperwork on my truck through very quickly and had it ready the same day.
The service was great they worked the paperwork on my
The service was great they worked the paperwork on my truck through very quickly and had it ready the same day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer satisfaction is our top priority, and we truly appreciate your recognition. We hope to see you again down the road!
No major complaints or praise about my visit.
No major complaints or praise about my visit. This visit was for a repeat issue - third time fixing my truck's liftgate latch. Perhaps its a manufacturing defect. Service team was nice, not the most communicative. I dropped my truck off at 8:30am, appointment at 10:30am. By 3pm, I had not heard anything. I called to receive an update. Truck was ready for pickup shortly after the call. Minor issue with pickup - the incorrect keys were attached to my paperwork. Took about 10 minutes to locate my correct keys. Service advisor was very apologetic. Overall, ok experience.
No major complaints or praise about my visit.
No major complaints or praise about my visit. This visit was for a repeat issue - third time fixing my truck's liftgate latch. Perhaps its a manufacturing defect. Service team was nice, not the most communicative. I dropped my truck off at 8:30am, appointment at 10:30am. By 3pm, I had not heard anything. I called to receive an update. Truck was ready for pickup shortly after the call. Minor issue with pickup - the incorrect keys were attached to my paperwork. Took about 10 minutes to locate my correct keys. Service advisor was very apologetic. Overall, ok experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Jamie, we do truly appreciate the nuanced feedback, and we're committed to earning those two remaining stars on your next visit. Thank you and wishing you safe travels until we meet again!
The dealership made our process very simple from start to
The dealership made our process very simple from start to finish. Gave us a great price, worked with plus on our trade in, and delivered very clearly.
The dealership made our process very simple from start to
The dealership made our process very simple from start to finish. Gave us a great price, worked with plus on our trade in, and delivered very clearly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brionna, we're delighted to hear that our DARCARS CDJR of Orange Park team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!
JP and the entire team were awesome.
JP and the entire team were awesome. We appreciated the experience. We love our new Rubicon!
JP and the entire team were awesome.
JP and the entire team were awesome. We appreciated the experience. We love our new Rubicon!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us such a wonderful review; our team will be pleased to read this! Customer satisfaction is our top priority, and your review reaffirms the hard work we put in every day. So thanks again for your kind words, and we look forward to seeing you next time!
I have delt with Darcars for quite a few years and has
I have delt with Darcars for quite a few years and has always been treated well, whether for maintenance or purchasing a vehicle. No problems.
I have delt with Darcars for quite a few years and has
I have delt with Darcars for quite a few years and has always been treated well, whether for maintenance or purchasing a vehicle. No problems.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ronnie, we're delighted to hear that our DARCARS CDJR of Orange Park team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!
Great service and was in and out with no problem.
Great service and was in and out with no problem. Very nice experience will definitely comeback
Great service and was in and out with no problem.
Great service and was in and out with no problem. Very nice experience will definitely comeback
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for entrusting your vehicle to our DARCARS CDJR Orange Park team. We appreciate your support and look forward to serving you again soon!
Eni and the rest of the sales team were awesome.
Eni and the rest of the sales team were awesome. Thank you for doing what you could to get me in my new car.
Eni and the rest of the sales team were awesome.
Eni and the rest of the sales team were awesome. Thank you for doing what you could to get me in my new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Aaron, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for your business and we look forward to seeing you again down the road!
This dealership is excellent.
This dealership is excellent. My service advisor, Jeremy, provides excellent assistance. He communicates well, is prompt, precise, and friendly.
This dealership is excellent.
This dealership is excellent. My service advisor, Jeremy, provides excellent assistance. He communicates well, is prompt, precise, and friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer satisfaction is our top priority, and we truly appreciate your recognition. We hope to see you again down the road!
Short wait with helpful service members.
Short wait with helpful service members. Looking forward to getting more services here in the future.
Short wait with helpful service members.
Short wait with helpful service members. Looking forward to getting more services here in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're gratified to hear that our team delivered the efficient, friendly service we strive for! Please drive safely and we'll see you again down the road.