DARCARS Orange Park Chrysler Dodge Jeep Ram

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3.0
(189 reviews)
Visit DARCARS Orange Park Chrysler Dodge Jeep Ram
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–6:00pm Closed
New (904) 586-4864 (904) 586-4864
Used (904) 425-1107 (904) 425-1107
Service (904) 638-7553 (904) 638-7553

Inventory

See all 221 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since May 2020.
Above all else - DARCARS Chrysler Dodge Jeep RAM puts quality as our top priority. We work hard to ensure our employees are happy and our customers leave our dealership with a smile on their face. When Chrysler Dodge Jeep RAM customers visit us - they know that we care about giving all of our shoppers looking to buy a new or used car the best prices on their new vehicle. Why go anywhere else when we offer the best customer service and great deals on all new 2019 & 2020 Jeep Chrysler and Dodge vehicles? Count on us to give you the best auto sales value in all of North Florida don't take our word for it and visit us today!
DARCARS CDJR Orange Park

Service center

Phone number (904) 638-7553

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

3.0
(189 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Poorest possible

Rack and pinion steering gearbox diagnosed as defective on Oct 3rd. On Oct 24th the service department still has not repaired my vehicle which is covered by warranty. Service department didn't try to locate or obtain the replacement parts. I located the part and transported it to the service department and was sent away on Oct 20th.

1.0

Poorest possible

Rack and pinion steering gearbox diagnosed as defective on Oct 3rd. On Oct 24th the service department still has not repaired my vehicle which is covered by warranty. Service department didn't try to locate or obtain the replacement parts. I located the part and transported it to the service department and was sent away on Oct 20th.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Dealer response

Hi Stephen, I know our team has communicated that we are waiting to hear back from the warranty company -- as soon as we are able to, we will get this taken care of for you. Thanks for reaching out!

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5.0

Great place to get a deal and service your car.

Great place to get a deal and service your car. Stop here before you go any where else.

5.0

Great place to get a deal and service your car.

Great place to get a deal and service your car. Stop here before you go any where else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind words, Steve! Travel safe until we meet again!

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5.0

12/10 would recommend

Rob H helped me get the truck of my dreams that was well priced and properly maintained and equipped. I am a big car guy and have never used a dealership before, but this amazing experience has me writing a review so that you too will come and see what they have to offer.

5.0

12/10 would recommend

Rob H helped me get the truck of my dreams that was well priced and properly maintained and equipped. I am a big car guy and have never used a dealership before, but this amazing experience has me writing a review so that you too will come and see what they have to offer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are overjoyed that you had such a great purchasing experience at DARCARS Chrysler Dodge Jeep Ram of Orange Park. It's wonderful to hear that Rob helped you find the exact vehicle for you in a timely manner. Thank you for commending him! Our team is grateful for your business and we wish you safe driving in your new vehicle.

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5.0

Visit to orange park dodge

Excellent service. Knowlagable people. Happy to help you find and figure out what you want. Will try to find it if it’s not on the lot

5.0

Visit to orange park dodge

Excellent service. Knowlagable people. Happy to help you find and figure out what you want. Will try to find it if it’s not on the lot

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Customer satisfaction is our top priority, and we truly appreciate your recognition. We hope to see you again in the near future!

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5.0

Had a great experience with buying my Dodge Charger.

Had a great experience with buying my Dodge Charger. Excellent service provideby Keith. Will use again.

5.0

Had a great experience with buying my Dodge Charger.

Had a great experience with buying my Dodge Charger. Excellent service provideby Keith. Will use again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thanks for the great review and your recommendation, Wendolin! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

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5.0

Five stars

The dealership is clean and salesmen are friendly. We have purchased 2 cars from them and they made the process easy. My mother in law just purchased a 2020 journey and it was a simple and easy process.

5.0

Five stars

The dealership is clean and salesmen are friendly. We have purchased 2 cars from them and they made the process easy. My mother in law just purchased a 2020 journey and it was a simple and easy process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kenya, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for allowing the DARCARS Chrysler Dodge Jeep Ram of Orange Park team to assist you with your automotive needs, and we hope your mother-in-law has many happy miles in her new car!

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5.0

Service Department retraction

I recently posted a negative review about the Jeep dealership in Orange Park. Ian in the service department took care of the issue. As long as he is there I will use their services when needed. The negative review is in the process of being removed.

5.0

Service Department retraction

I recently posted a negative review about the Jeep dealership in Orange Park. Ian in the service department took care of the issue. As long as he is there I will use their services when needed. The negative review is in the process of being removed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dana, thank you for giving us the chance to make things right. We appreciate you and wish you safe travels this holiday season!

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2.0

We had a good experience when we bought our Jeep.

We had a good experience when we bought our Jeep. Service department is horrible. Waste of tine

2.0

We had a good experience when we bought our Jeep.

We had a good experience when we bought our Jeep. Service department is horrible. Waste of tine

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re disappointed to read this. We strive to deliver the best service possible to every one of our customers and when we fall short of that goal we try to do everything we can to resolve the issue. If you’re open to discussing this further, please call us at 800-327-2277 or email us at customerrelations@darcars.com.

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1.0

Poor service and communication

Had scheduled maintenance done. Supposed to be covered by extended warranty coverage I have. They neglected to contact them ahead of time and I ended up paying for all of it. The service on transmission was messed up by them and tried to have replace and insurance caught them. Still not working properly and can not get a return call to find out what we can do to fix it right. I will probably have to take them to court.

1.0

Poor service and communication

Had scheduled maintenance done. Supposed to be covered by extended warranty coverage I have. They neglected to contact them ahead of time and I ended up paying for all of it. The service on transmission was messed up by them and tried to have replace and insurance caught them. Still not working properly and can not get a return call to find out what we can do to fix it right. I will probably have to take them to court.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback, Matthew. Please contact us at 800-327-2277 or customerrelations@darcars.com so that we may discuss your experience.

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1.0

I purchased my vehicle April 2021… I’ve brought the

I purchased my vehicle April 2021… I’ve brought the vehicle back to service 3 times for the same issue and it still hasn’t been fixed…I had an appointment today 05/13/2022 which I scheduled the end of April . When I arrived the appointment was cancelled. They then advised me 6 hours later that they wouldn’t get to my vehicle until the next morning and have no loaner cars. The assistant manager basically said there’s nothing I can do and go get a rental car because they may have my car for longer than tomorrow since it’s not under warranty. I will never buy another car from this dealership

1.0

I purchased my vehicle April 2021… I’ve brought the

I purchased my vehicle April 2021… I’ve brought the vehicle back to service 3 times for the same issue and it still hasn’t been fixed…I had an appointment today 05/13/2022 which I scheduled the end of April . When I arrived the appointment was cancelled. They then advised me 6 hours later that they wouldn’t get to my vehicle until the next morning and have no loaner cars. The assistant manager basically said there’s nothing I can do and go get a rental car because they may have my car for longer than tomorrow since it’s not under warranty. I will never buy another car from this dealership

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.
Dealer response

Latera, we're disappointed to hear that you had a poor experience with our team. Your feedback is important to us and we'd appreciate the chance to review your concerns with you. We can be reached at customerrelations@darcars.com or 800-327-2277.

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