[{"id":385735,"personPtyId":31133491,"firstName":"Jesus","lastName":"Hernandez","titleText":"Sales (consultant)","shortBioText":"Jesus Hernández works as a Salesman while being a husband and father. \r\n\u001a I started working on sales since 2014. \r\n\u001a 10 years as a mechanic(in general) before working as a salesman.\r\n\u001aBilingual speaks English and Spanish.\r\n\u001a Jesus is passionate about the needs of his clients and does absolutely everything in his power to ensure his client's success, leaving in result for him to end up as the employee of the month several times.","emailTxt":"jesushh18@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5118/employees/324fc436444c.jpg","drDealerId":5118,"dealerEmpStartDtUtc":"1062374400","industryStartDtUtc":"1054425600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":384545,"personPtyId":31133003,"firstName":"Alberto","lastName":"Guillen","titleText":"Sales","shortBioText":"Hello I am Alberto Guillen, was born in Mexico in 1985 but I been in Colorado my entire life I am fluent in both english and spanish. I have been in retail sales and customer service for 12 yrs. I have been in the auto industry now 4 yrs and in my short time I been building relationships in the auto industry business with a focus on assisting the customers in achieving their goals and aspirations while making their car buying experience affordable, pleasant and enjoyable. My philosophy is about building and maintaining relationships with my customers","emailTxt":"alberto@familytrucksandvans.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5118/employees/dc65782e1aa5.jpg","drDealerId":5118,"dealerEmpStartDtUtc":"1325376000","industryStartDtUtc":"1325376000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":385445,"personPtyId":31132352,"firstName":"Juan","lastName":"Trejo","titleText":"Sales","shortBioText":"I am a veteran, served in the U S Navy 4 years active duty and 16 more in the Navy and Army Reserves. Attended UTEP under the G I Bill graduated in 1989 with a degree in Business Administration. I have been selling cars for 10 years and I have been at Family Trucks and Vans for 3 years.","emailTxt":"trejojuan55@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5118/employees/baf84034c450.jpg","drDealerId":5118,"dealerEmpStartDtUtc":"1388534400","industryStartDtUtc":"1167609600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":384543,"personPtyId":31133001,"firstName":"Erick","lastName":"Arreola","titleText":"Sales","shortBioText":"Hey guys ! And Ladies as well! Pretty simple im here to work for you and help you accomplish your vehicle needs ! Raised in Colorado since I was 4 years old . Originally born in Orange county California ! Love basketball , Football . Come from a family of 3 siblings me being the oldest with 3 women at home I need to keep happy with my mother and 2 little sisters ! Thanks to the company I have had the opportunity to sell a vehicle to former nuggets player Joffrey Lauvergne now with The OKC Thunder ! Thank you for the opportunity in advance !","emailTxt":"Erick@familytrucksandvans.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5118/employees/810739942fd8.jpg","drDealerId":5118,"dealerEmpStartDtUtc":"1462060800","industryStartDtUtc":"1420070400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":386154,"personPtyId":31131555,"firstName":"Naiche","lastName":"Sedillos","titleText":"General Manager","shortBioText":"Hello! I am Naiche \"NachoMan\" Sedillos, General Manager at Family Trucks and Vans, which has been in business Since 1976!\r\nI have been with the company since 2009, and I have been in the Auto Industry for 17 years. I am an Honorable Discharged Veteran of the United States Navy, 7 1/2 years as a Damage Controlman/Firefighter. I have a lovely wife of 22 years and we have 3 boys together. I am a Colorado Native and we love our state! I am happy to help anyone get the vehicle they need/want. Please call me at 303.733.6675.","emailTxt":"naiche@familytrucksandvans.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5118/employees/1e582832c023.jpg","drDealerId":5118,"dealerEmpStartDtUtc":"1230768000","industryStartDtUtc":"999302400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":477072,"personPtyId":36991734,"firstName":"Mark","lastName":"Holland","titleText":"Sales Consultant","emailTxt":"Mark@familytrucksandvans.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5118,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":386158,"personPtyId":31131863,"firstName":"Aldo","lastName":"Buttiglione","titleText":"Finance Manager","emailTxt":"aldobutti@yahoo.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5118/employees/ffd305f4234e.jpg","drDealerId":5118,"dealerEmpStartDtUtc":"1201824000","industryStartDtUtc":"946684800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":476470,"personPtyId":36988603,"firstName":"Joe","lastName":"Mogor","titleText":"Salesman","emailTxt":"jmogor72@gmail.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5118/employees/748bd4e70672.jpg","drDealerId":5118,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":386156,"personPtyId":31131558,"firstName":"Josh","lastName":"Trownsell","titleText":"Sales Manager","shortBioText":"My family has been in the auto industry since the 1950's starting in Chicago Illinois. I grew up in this industry and held virtually every position at a car dealership. The social media platform in our current landscape is important and much better than word of mouth. For those of us that are here to stay, we are concerned with our reputation with customers and fellow industry employees. Our local family owned dealership has built this store over the last 40+ years by taking care of our customers and making the vehicle buying experience easier. We are the leader in Colorado in a very competitive market with many nationwide corporations because we care about people. I am just one of the many that choose to work here and you need to come here to see why we are the best.","emailTxt":"josh@familytrucksandvans.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5118/employees/c5091c953474.jpg","drDealerId":5118,"dealerEmpStartDtUtc":"1420070400","industryStartDtUtc":"609984000","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":385733,"firstName":"Luis \"THE GIANT\"","lastName":"Perez","titleText":"Sales Consultant","shortBioText":"My name is Luis \"The Giant of south Broadway\". I have been with Family Trucks and Vans since 2014, and I love this place! I my self have bought 2 vehicles from here. I work hard for my family and treat my costumers as if they were a part of it. I do my best to get my customers needs, wants and what they deserve. Here at Family, we go above and beyond to get everyone a fair deal and pricing. Even though we are a fast paced, wholesale dealership I will always find time and way to get my deals approved and to fit my costumers budgets. My business is built off of referrals. If you know of anyone that is looking for a car I would love the opportunity to earn their business","emailTxt":"Luis@familytrucksandvans.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5118/employees/5868ef0b4c03.jpg","drDealerId":5118,"dealerEmpStartDtUtc":"1406851200","industryStartDtUtc":"1122854400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":381335,"personPtyId":31130197,"firstName":"Roman","lastName":"Marta","titleText":"Sales Associate","emailTxt":"roman@familytrucksandvans.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5118/employees/2f4ae6b187ff.jpg","drDealerId":5118,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":386137,"personPtyId":31131544,"firstName":"Rafael","lastName":"Alderete","titleText":"Sales","shortBioText":"I have always had the experience of working in the customer service industry. My main goal as a Sales Consultant is to understand the needs and wants of you and your family to make the car buying experience less of a hassle than it already is. Come on in and ask for \"Big Ralph\" and I will guarantee you a piece of mind throughout your car buying experience. Thanks guys!","emailTxt":"rafael@familytrucksandvans.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5118/employees/aacd823d54bf.jpg","drDealerId":5118,"dealerEmpStartDtUtc":"1456790400","industryStartDtUtc":"1414800000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":384544,"personPtyId":31133311,"firstName":"Bill","lastName":"Bragin","titleText":"Sales","shortBioText":"Grew up in Panama Central America, Dad was in the army, came to Colorado in 1960. Graduated from Fountain H.S., some college 3.5 yrs, worked for Levitz furniture out of school as a merchandiser,Buyer ,8yrs , went into restaurant business, for 20yrs..my one hobby fishing, swimming,bicycle riding, just driving thru Colorado.","emailTxt":"bill@familytrucksandvans.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5118/employees/077a0a0e025c.jpg","drDealerId":5118,"dealerEmpStartDtUtc":"1078099200","industryStartDtUtc":"744163200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":496582,"firstName":"Joel","lastName":"Rascon","titleText":"Salesman","emailTxt":"jrascon@familytrucksandvans.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5118,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":385732,"personPtyId":31133194,"firstName":"Jose","lastName":"Zuniga","titleText":"Sales","emailTxt":"jose@familytrucksandvans.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5118/employees/0b4aea47f182.jpg","drDealerId":5118,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Family Trucks and Vans

4.1 out of 5 4.1
Rectangle 48
Sales 8:00 AM - 9:00 PM
Service 8:00 AM - 5:30 PM

Family Trucks and Vans Hours

Sales

Monday

8:00 AM - 9:00 PM

Tuesday

8:00 AM - 9:00 PM

Wednesday

8:00 AM - 9:00 PM

Thursday

8:00 AM - 9:00 PM

Friday

8:00 AM - 9:00 PM

Saturday

8:00 AM - 9:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2005

Family Trucks and Vans was founded by the Father-Son team of Ron and John Sharp in 1976. Family Trucks and Vans began as

...

a small lot with one office and a small mechanic shop that occupied a fourth of a block. Over the decades, we've grown to a full block wide lot with a large mechanic's bay, a details shop and two offices, one of which is the same office that was used in 1976. You can find John Sharp, owner of Family Trucks and Vans, walking the lot and managing his business day in and day out. Among the latest Sharp family accomplishments is the success of their "Son" company, "The Sharpest Rides."

"Come let our family take care of your family! Let's keep on trucking!"

Reviews

4.1 out of 5 4.1
211 lifetime reviews. Includes reviews of Family Trucks and Vans from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 14, 2019

    I don't usually write reviews. However..this is the best used car dealership I've ever dealt with. I flew in from Texas to buy a truck. Everyone I dealt... with was HONEST & the level of customer service I received was OUTSTANDING. I will fly in to purchase all my vehicles from them. You should too!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Naiche Sedillos

    General Manager

    (4.6) 32 reviews

    Aldo Buttiglione

    Finance Manager

    (4.5) 39 reviews

    Joe Mogor

    Salesman

    (4.3) 11 reviews

  • 5.0 out of 5
    October 15, 2019

    Jesus and Octavio were great. They both were very honest and straight with the shopping/purchase of the vehicle. They got the deal done and they made the... process easy and flawless, no lies , no hidden cost, didn't get the BS you get from other car dealerships. Once we got to the signing of the contact the finance guys, Alberto & Luis were straight and explained all in detail making everything clear. One of the best car shopping/buying experience Iven ever had!

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jesus Hernandez

    Sales (consultant)

    (5.0) 33 reviews

    Alberto Guillen

    Sales

    (5.0) 23 reviews

    Luis "THE GIANT" Perez

    Sales Consultant

    NOT RATED

  • August 16, 2016

    Jesus Hernandez is an EXCELLENT sales consultant. He made my visit pleasant. I Purchased a 2009 Honda Ridgeline through him. Jesus done EVERYTHING perfect.... I will be back in the future to purchase another Truck. I will not go anywhere else but Family Trucks and Van. I bought a lot of cars at different vehicle lots. Nothing on earth comes close to Family Trucks and Van. Everyone that works there are AWESOME. I will be referring family and friends there. Two thumbs up. Thank you once again Jesus Hernandez!!!!!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review. Glad you're enjoying your new Ridgeline. Don't hesitate to call or come see us if there is ever anything we can do for yo...u in the future. We greatly appreciate your business.

  • 1.0 out of 5
    September 12, 2019

    Recently my husband bought a truck, and soon after 5 days began fo fail air conditioning, so he return it to get it fixed, the week after the engine light... turned on and it was badly shaking, so he had to go back to get it fixed, they did nothing or left worse because now brings problems with de engine. Please don't buy anything in this place, people there just want to sell and don't care if the vehicles are in good condition. They're a real fraud.

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 9, 2019

    Super upset, I've had my new Jeep 4 months now and still cannot get it plated as they have yet to get the paperwork to the DMV. I've made 4 trips there... now with hour waits every single time. No consideration for my time or money. Now the dmv will not give me another extension and I'm back at the dealership trying to get one from them so that I can make a 5th trip to the DMV and miss more work. Salesman Mark was great, Dez the person in charge of my paperwork has a terrible attitude and seems totally unbothered by the fact ive had the car 4 months now and still cannot get it plated. Many other dealerships to choose from that would make this right. As it stands this place seems to not care after the car leaves the lot, even on doing their own paperwork. Now contacting the finance company to see what can be done, they 3 way called dez and recorded her terrible attitude. Hopefully ally stops writing these people loans.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 6, 2019

    The sales guy inflated the price of vehicle after test drive, from advertisement on cargurus, unreal. Vehicle had several malfunction lites on. He said... they would fix it. Lies. Mgr refused to fix. A deal breaker. They refused to destroy application with my personal info, said it now belongs to them, to use for marking purposes. These dealership is unproffessional and use deceptive business practice. Buyer beware.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 16, 2019

    Terrible Customer service. I had lots of issues with the truck after one week of buying it,and got no help To fix the PROBlEM. Its has been an expensive... and very bad investment. I hope no other person has the same problem as I am having with the vechicle.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Worked with:
    Rafael Alderete

    Sales

    NOT RATED

  • 5.0 out of 5
    February 28, 2019

    The people were nice and friendly. They helped us thru the hole process. Helped us to chose the right truck for us. :-) ESPECIALLY LUIS PÉREZ 😀

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Aldo Buttiglione

    Finance Manager

    (4.5) 39 reviews

    Luis "THE GIANT" Perez

    Sales Consultant

    NOT RATED

  • 1.0 out of 5
    February 16, 2019

    absolutely horrible service. Called to get the engine hours on a vehicle they have for sale. Sales guy said he would not get the info unless i came to... term on the price of the vehicle.....Price of the vehicle was NEVER an issue. As long as the hours on the engine correlated to the miles. Sales guy HUNG UP ON ME!!! Dont buy from a dealer that wont give you basic info on a vehicle.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    January 28, 2019

    My experience was a pleasure. First time ever to actually enjoy buying a car. Jesus was very nice to work with. I would definitely go back.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jesus Hernandez

    Sales (consultant)

    (5.0) 33 reviews

View More Reviews