European Auto House

3.9 out of 5 3.9

Reviews

3.9 out of 5 3.9
32 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    October 26, 2019

    Worse place to buy a car, dishonest and do not honor their own word. Do not buy a car from this car dealer Shop! I met with John the salesperson from... the European Auto House on 10-23-2019 to buy a silver color Toyota Prius 3 that they had listed on carfax for $12,900 dollars. John runned my credit and type a contract which I signed on 10-23-2019. After a few hours and not find a bank that could give me a good interest rate I said to John that I would call my bank to get a better interest rate and he said that that was ok that the car is mine already and that he will keep it for me. I called him the following day on 10-24-2019 by phone to let him know that I was approved with a better interest rate and that my bank will send me a check and he even congratulated me for being approved. Today 10-26-2019 I spoke to john the salesperson over the phone early in the morning at around 8:30 AM and asked him if I could drive off the car since I was already approved with the loan, I had sent him also the email from my bank approval today and I had signed the car documents already on 10-23-2019. He then said that he was going to talk to his boss Michel to see if I could take the car home today and that he could not talk to him until 1:00 PM because he is Jewish and was not at the shop and that he will let me know if his boss was ok with that. I waited almost 6 hours today for John to get a response from his boss Micheal and he did not call me back at 1:00 PM as he had promised. I then call John again at 2:00 PM and after 15 minutes waiting on the phone, he finally picks up the phone and says to me that they had sold the Toyota Prius 3 2013 to somebody else. I felt betray, tired and the worse part is I had promised my son's mother that I would purchase her a newer 2013 Prius car since she badly needed a car upgrade. She had purchased a car on her own that was in a very bad condition with the little money she had so I wanted to help her out but I do not what else to say I am very frustrated and disappointed. John, I have lost total respect for you and your boss Michel why in the world would you do that to anyone???

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    September 4, 2018

    The worst. They agreed to sell me a car and I was waiting for Them to prepare paperwork, but they sold to someone else before my paperwork was done. (I... had already paid to have my mechanic check out the car.) Then they tried to sell me another car I didn’t want.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • May 1, 2016

    I had been looking for a used Range Rover and came across European Auto House because of their extensive inventory of luxury used cars. Had such a great... experience working with them to find the perfect car. They also offered me a great trade in price for my old car. I couldn't be happier with my Range Rover sport. The interior is in immaculate condition and super clean. The owner got me a great apr rate and worked out my monthly payments for the time period I desired. I was expecting a long drawn out process of buying a car and it they made this experience so quick and easy for me. I would 100% recommend these guys to anyone who is looking for a used luxury cars. 5 stars all around!! :)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 21, 2018

    I would rate European Auto House 5 star, service was great and fast, staff are friendly and helpful and answered all questions and concerns that I had.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 4, 2018

    The staff was very helpful and arranged for a difficult deal to be put together. I would recommend them anytime. A Good place to buy

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 2, 2018

    Found you online, place is clean, everyone friendly and helpful. Found what we wanted in our price range. Left with my car of my dreams.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 28, 2018

    I recently purchased a CL550 Mercedes Benz from European Auto House, they were very professional and friendly. If you’re looking for a nice used luxury... automobile I would strongly suggest checking out European Auto House!! Raymond a happy customer

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 26, 2018

    Very nice sales staff, great service, definitely worth the visit! Had a wonderful experience. They took care of everything I had concerns with and made... buying my car an enjoyable experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 23, 2016

    Been looking for a Porsche Panamera for a while work with Alex and mike great guys very helpful and honest they showed me a Panamera and work out a great... deal on it the best Panamera on the market

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 1, 2015

    I had already done my online research and knew the parameters of the car I wanted. I was trading in a recently purchased 2004 CLK 500 that was in much... rougher condition than I had realized at the time of purchase from a private party. I had a pretty good idea of the trade in value and was prepared to take the loss. They were more generous than they needed to be. The entire experience was one of ease. No pressure. I test drove the car twice. Once we shook on the deal, the paperwork was quick. I left with a great car I won't have to worry about for a long time that I am absolutely in love with and the knowledge that the price was more than fair. Generously so. If you are in the market for a used car in great shape that is within their inventory, I highly recommend them as the place you go. Chances are, you will then happily spend the rest of day driving your new-to-you beauty. Mike - thanks for my best car purchase experience ever!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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