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Citrus Motors Ford (OEM)

(586 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–6:00pm
Sunday 10:00pm–9:00pm Closed

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Reviews

(586 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Citrus Motors Ford (OEM) from DealerRater.

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I just want to say.

I just want to say. I went to a lot of dealerships. Looking for a secondary car and ended up leaving Citrus Ford of Ontario with a 2025 mustang Mach e. At first when I walked in Daisy at the front counter was so delightful to speak with. Very professional. She guided me to Oscar, the best and most loyal car salesman I have ever met. He was so calm and easy to talk and deal with. Also wanna say that everyone there was very helpful as well. I am so Happy with my new car. I would give this place 10 stars. I will definitely recommend Oscar and this dealership to others. Thanks again for everything 👍💯

I just want to say.

I just want to say. I went to a lot of dealerships. Looking for a secondary car and ended up leaving Citrus Ford of Ontario with a 2025 mustang Mach e. At first when I walked in Daisy at the front counter was so delightful to speak with. Very professional. She guided me to Oscar, the best and most loyal car salesman I have ever met. He was so calm and easy to talk and deal with. Also wanna say that everyone there was very helpful as well. I am so Happy with my new car. I would give this place 10 stars. I will definitely recommend Oscar and this dealership to others. Thanks again for everything 👍💯

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Went in to purchase a Car.

Went in to purchase a Car. I like the no pressure sales mentality. Even when I picked out a vehicle there were no pressure to buy any ?extra? warranties. Great selection of vehicles. I always look at Citris Ford first when I?m in the market to purchase a vehicle.

Went in to purchase a Car.

Went in to purchase a Car. I like the no pressure sales mentality. Even when I picked out a vehicle there were no pressure to buy any ?extra? warranties. Great selection of vehicles. I always look at Citris Ford first when I?m in the market to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jack, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Great purchasing experience.

Great purchasing experience. Very fast and easy. You can even make an appointment. Good selection and very helpful with information on the vehicle you are interested in.

Great purchasing experience.

Great purchasing experience. Very fast and easy. You can even make an appointment. Good selection and very helpful with information on the vehicle you are interested in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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The 'Citrus Internet Price' is a joke.

The 'Citrus Internet Price' is a joke. The price with all the add ons such as paint and fabric protection and $7,500 of other add ons was about 10 grand over the 'Citrus Internet Price'.

The 'Citrus Internet Price' is a joke.

The 'Citrus Internet Price' is a joke. The price with all the add ons such as paint and fabric protection and $7,500 of other add ons was about 10 grand over the 'Citrus Internet Price'.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Oscar was super helpful and great at helping us.

Oscar was super helpful and great at helping us. We appreciated his time. Justin has been very helpful in getting my charger.

Oscar was super helpful and great at helping us.

Oscar was super helpful and great at helping us. We appreciated his time. Justin has been very helpful in getting my charger.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I have had the pleasure of acquiring over 30 new and used

I have had the pleasure of acquiring over 30 new and used cars throughout my life. Recently, I expressed interest in the 2025 Maverick Hybrid and was delighted when Anthony Ledesma promptly responded to provide me with exceptional assistance. He patiently addressed all my inquiries, was swift in providing additional information, and ensured that my experience was nothing short of fantastic. Thanks to the remarkable efforts of Anthony, Justin, and Bella at Citrus Ford, this purchase has been the most effortless and enjoyable one yet! I wholeheartedly recommend purchasing from these three outstanding individuals who truly shine like superstars!

I have had the pleasure of acquiring over 30 new and used

I have had the pleasure of acquiring over 30 new and used cars throughout my life. Recently, I expressed interest in the 2025 Maverick Hybrid and was delighted when Anthony Ledesma promptly responded to provide me with exceptional assistance. He patiently addressed all my inquiries, was swift in providing additional information, and ensured that my experience was nothing short of fantastic. Thanks to the remarkable efforts of Anthony, Justin, and Bella at Citrus Ford, this purchase has been the most effortless and enjoyable one yet! I wholeheartedly recommend purchasing from these three outstanding individuals who truly shine like superstars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Everything was good here.

Everything was good here. Rocky, was much help. I wanted to thank Citrus, for allowing me to take the F250 to my own mechanic, for look over. Overall, was a good job Ron

Everything was good here.

Everything was good here. Rocky, was much help. I wanted to thank Citrus, for allowing me to take the F250 to my own mechanic, for look over. Overall, was a good job Ron

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Oscar made buying the vehicle easy as it could be.

Oscar made buying the vehicle easy as it could be. Test drive, finance guy washed the car then out the door.

Oscar made buying the vehicle easy as it could be.

Oscar made buying the vehicle easy as it could be. Test drive, finance guy washed the car then out the door.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The car was at the dealer for two days, during which time

The car was at the dealer for two days, during which time the air conditioning system was not diagnosed, the air conditioning does not work, and the car is under warranty

The car was at the dealer for two days, during which time

The car was at the dealer for two days, during which time the air conditioning system was not diagnosed, the air conditioning does not work, and the car is under warranty

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Angela, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to Jason Verkler at jverkler@citrusmotors.com at your earliest convenience to discuss how we can turn this experience into a positive one.

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Tony, Bella, & Rocky did an extraordinary job getting us

Tony, Bella, & Rocky did an extraordinary job getting us into our new car! Pleasant experience overall!

Tony, Bella, & Rocky did an extraordinary job getting us

Tony, Bella, & Rocky did an extraordinary job getting us into our new car! Pleasant experience overall!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Citrus Motors Kia! We look forward to your next visit! Take care!

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